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Internet vs. Traditional Car Buying

3011 messages,  Last post on Aug 27, 2009 at 10:23 AM

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What is this discussion about? Car Buying


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#2903 of 3011
Re: Internet Research [lrguy44] by volvomax
Apr 22, 2009 (9:52 am)
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Replying to: lrguy44 (Apr 21, 2009 7:51 pm)

I don't care if it is finance or cash until after the deal is done.
 
I care. With the ways the banks are these days, the first thing you need to do is get an app if the customer is financing.
Doesn't help to hammer out a deal only to find out that the bank won't do the deal.
#2904 of 3011
Re: Internet Research [exb0] by boomchek
Apr 22, 2009 (10:23 am)
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Replying to: exb0 (Apr 21, 2009 4:52 pm)

I don't understand why you wouldn't say you're a cash buyer.
 
If you tell me you're not paying cash then I can't show you on paper the applicable cash purchase rebates you can get.
 
We both have to work together to make a transaction happen. If you can't provide me some basic info, then how can I really be of any help to you?
#2905 of 3011
Re: Internet Research [volvomax] by boomchek
Apr 22, 2009 (10:27 am)
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Replying to: volvomax (Apr 22, 2009 9:52 am)

With the ways the banks are these days, the first thing you need to do is get an app if the customer is financing.
Doesn't help to hammer out a deal only to find out that the bank won't do the deal.

 
I agree too. To give an example, I am working with a sub prime customer who wants a $50k vehicle. We did an online pre approval with him and the max any bank would lend him is $20k.
 
We explained that to him, and yet he's wanting us to try and do a deal (give me your best price etc...) on the $50k unit although it will never happen unless he brings in $20k to $30k cash down which he doesn't have.
 
We're not even going to get into negotiations on this one cause what's the point?
#2906 of 3011
Re: Internet Research [boomchek] by lrguy44
Apr 22, 2009 (10:31 am)
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Replying to: boomchek (Apr 22, 2009 10:27 am)

Good point. We are running into more of that lately. For awhile, we even had trouble with 720s and above but that seems to have eased. But it is not as big a problem here as it is at other stores.
#2907 of 3011
Re: Internet Research [exb0] by sanjaysdca
Apr 22, 2009 (10:50 am)
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Replying to: exb0 (Apr 22, 2009 9:18 am)

Information that can put you at a disadvantage during negotiations. I don't consider that as being dishonest, but a negotiations tactic.
 
Your approach to negotiations is a zero-sum which, IMHO, is in most cases, not a good tactic. If you approach it as a win-win then there is some hope.
 
Why volunteer information that you are not asked for?
 
You have to volunteer the information because:
1) More often there are cash incentive that cannot be combined with finance... so if you dont "volunteer" info then how can you get the best price.
2) If I am a cash buyer and coming in with a check why should a dealer assume that my check is legit? He will (and should) run a credit to protect himself. Nothing wrong with it. This I believe should be done after price negotiations.
 
I still believe that basic human being is same everywhere. You treat them the way you want to be treated you will get a good service. There are scums out there.... but I dont assume that they are scum unless I feel that they are not as up front as I am... then I just walk....
 
As I said the only negative experience I had was in 2008 at a subaru/Hyundai (Foe Genesis) dealer in San Diego. I felt he was not being as honest so I just walked away... just not worth my time
#2908 of 3011
Re: Internet Research [sanjaysdca] by lrguy44
Apr 22, 2009 (11:14 am)
Reply

Replying to: sanjaysdca (Apr 22, 2009 10:50 am)

If I am a cash buyer and coming in with a check why should a dealer assume that my check is legit?
 
Good point. If the check is from a previous customer, no problem. if it is from a new customer we can do one of 3 options:
1. Have the customer wire the money prior to delivery
2. Do a credit report and a back-up contract that can be cashed if need be (never so far)
3. Go to the bank with him and get a check from the bank.
 
We have been defrauded in the past - therefore a policy.
#2909 of 3011
Re: Internet Research [lrguy44] by sanjaysdca
Apr 22, 2009 (11:34 am)
Reply

Replying to: lrguy44 (Apr 22, 2009 11:14 am)

Do a credit report and a back-up contract that can be cashed
 
This is a very standard practice...as when I asked that can I write a personal check...almost all dealers said "YES and we will put something in the contract to protect ourselves".
 
With Acura they had something like
"If the chk is not honoured or we do not recieve the cash in 30 days then you agree to a loan of XXXXX at Y% from a ZZ bank. First payment in the amount of AAA.aa will be due on (date)bb/cc/dd.(In my case it was 60 days from the day I purchased the car)
#2910 of 3011
Re: Internet Research [sanjaysdca] by tidester HOST
Apr 22, 2009 (12:30 pm)
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Replying to: sanjaysdca (Apr 22, 2009 10:50 am)

If you approach it as a win-win then there is some hope.
 
"Win-win" works ONLY when both players are dedicated to it.
 
tidester, host
SUVs and Smart Shopper
#2911 of 3011
Re: Internet Research [tidester] by lrguy44
Apr 22, 2009 (12:35 pm)
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Replying to: tidester (Apr 22, 2009 12:30 pm)

In any sales situation (and I go back to my many years in corporate technical sales) the seller should rather make a deal than not, and the buyer should want to make a deal rather than not. Every sale I ever made was a win-win or the deal would not have been done.
#2912 of 3011
Re: Internet Research [lrguy44] by dtownfb
Apr 22, 2009 (12:40 pm)
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Replying to: lrguy44 (Apr 22, 2009 9:32 am)


Because of Madoff should I cast slurs on ALL investment brokers?

 
This generalization I can understand!
 
I don't get the whole "don't tell them you are paying cash" argument either. payment is a separate part of the transaction. The best thing people can do if they are confused or unsure about anything in the transaction is ask the salesman if you can "sleep on the deal" and give a set time to call by xx a.m. the next morning.

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