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Smart Shopper Internet vs. Traditional Car Buying
3011 messages, Last post on Aug 27, 2009 at 10:23 AM
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Replying to: lrguy44 (Apr 22, 2009 6:44 am) Thanks SO much for the generalization. Obviously, you deal with the low end screamer ad stores. Try a good high end store and you may not be attacking everyone. Generalization? Attacking? I guess your comment about the "low end screamer ad stores" isn't a generalization esp. since you don't define what one is? I thought his post summarized what he looks for when buying a car siting the positives and negatives for both the consumer and salesman sides.
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Replying to: sanjaysdca (Apr 22, 2009 7:11 am) I think you should be as honest as possible... Why volunteer information that you are not asked for? Information that can put you at a disadvantage during negotiations. I don't consider that as being dishonest, but a negotiations tactic. Salespeople deflect questions all the time. As a matter of fact, they are trained to do that. Are they being dishonest?
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Replying to: dtownfb (Apr 22, 2009 9:17 am) As for the keeping cash or finance to the end do that if you wish. In most stores the sales people are not paid on the back end. I am, but my first objective is to sell a car. Then, lets talk about how you wish to pay for it. If I can be of service with financing, fine. If they can beat my rate or wish to pay cash, fine. The one that gets me are customers who will not provide trade payoff information, but want me to work to a payment. Well, the payoff has no bearing on the cost of the new car or the trade value. It is just a part of the payment equation.
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Replying to: lrguy44 (Apr 21, 2009 7:51 pm) I care. With the ways the banks are these days, the first thing you need to do is get an app if the customer is financing. Doesn't help to hammer out a deal only to find out that the bank won't do the deal.
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Replying to: exb0 (Apr 21, 2009 4:52 pm) If you tell me you're not paying cash then I can't show you on paper the applicable cash purchase rebates you can get. We both have to work together to make a transaction happen. If you can't provide me some basic info, then how can I really be of any help to you? |
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Replying to: volvomax (Apr 22, 2009 9:52 am) Doesn't help to hammer out a deal only to find out that the bank won't do the deal. I agree too. To give an example, I am working with a sub prime customer who wants a $50k vehicle. We did an online pre approval with him and the max any bank would lend him is $20k. We explained that to him, and yet he's wanting us to try and do a deal (give me your best price etc...) on the $50k unit although it will never happen unless he brings in $20k to $30k cash down which he doesn't have. We're not even going to get into negotiations on this one cause what's the point?
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Replying to: boomchek (Apr 22, 2009 10:27 am) |
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Replying to: exb0 (Apr 22, 2009 9:18 am) Your approach to negotiations is a zero-sum which, IMHO, is in most cases, not a good tactic. If you approach it as a win-win then there is some hope. Why volunteer information that you are not asked for? You have to volunteer the information because: 1) More often there are cash incentive that cannot be combined with finance... so if you dont "volunteer" info then how can you get the best price. 2) If I am a cash buyer and coming in with a check why should a dealer assume that my check is legit? He will (and should) run a credit to protect himself. Nothing wrong with it. This I believe should be done after price negotiations. I still believe that basic human being is same everywhere. You treat them the way you want to be treated you will get a good service. There are scums out there.... but I dont assume that they are scum unless I feel that they are not as up front as I am... then I just walk.... As I said the only negative experience I had was in 2008 at a subaru/Hyundai (Foe Genesis) dealer in San Diego. I felt he was not being as honest so I just walked away... just not worth my time |
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Replying to: sanjaysdca (Apr 22, 2009 10:50 am) Good point. If the check is from a previous customer, no problem. if it is from a new customer we can do one of 3 options: 1. Have the customer wire the money prior to delivery 2. Do a credit report and a back-up contract that can be cashed if need be (never so far) 3. Go to the bank with him and get a check from the bank. We have been defrauded in the past - therefore a policy.
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Replying to: lrguy44 (Apr 22, 2009 11:14 am) This is a very standard practice...as when I asked that can I write a personal check...almost all dealers said "YES and we will put something in the contract to protect ourselves". With Acura they had something like "If the chk is not honoured or we do not recieve the cash in 30 days then you agree to a loan of XXXXX at Y% from a ZZ bank. First payment in the amount of AAA.aa will be due on (date)bb/cc/dd.(In my case it was 60 days from the day I purchased the car) |
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