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Smart Shopper Internet vs. Traditional Car Buying
3011 messages, Last post on Aug 27, 2009 at 10:23 AM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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Replying to: traindriver (Jan 12, 2009 7:12 pm) So, I finally said - either take off the locks and flaps or I am leaving. He finally through them in for free. I had some guilt over getting this for free..until.. We get to the lease payment. Now, I did my research. And I had all the lease data from car_man, and another edmunds poster who worked at a Honda dealer on the east coast. In fact I even built a how to calculate a lease spreadsheet, which is a still another active edmunds thread. Honda had a lease special that was going on for a good month. They come back with the payment which is hundreds of dollars off. I start questioning the numbers and the money factor. They come back with some hideous money factor...I explain to them...what about Honda's lease plan - with this factor...of course the sales man "never heard about it" goes back the third time, comes back with the oh yeah....F&I guy just "found" it. So now the lease payment is STILL wrong. I pull out my laptop, I back into the number and eventually find out they are still hitting me with an extra $500 for a deposit, which should be waived for Honda Loyalty since I also was a current owner of an Odyssey. I did explain this early on..and 20 minutes later...oh we didn't know it was still in there. At this point, I am irritated, and said here is my lease payment, either its this number or get F&I in here and we can compare numbers. If there is something wrong with my calculation I will concede, otherwise I am leaving in 15 minutes. You are right, I had another dealer about 20 minutes away who called me with a I'll match his price, but since this guy gave me the price first I thought I would owe it to him to buy from him..but I should have left after the first hassle. I don't fault the sales guy for wanting a little extra or the F&I guy wanting to make more, but I thought this went beyond what the internet experience was supposed to be. This dealership was the closest to our house, and we did go there for service - but I finally cut the chord with them after the tranny went out on our Odyssey at 60K miles and the service guy told my wife that our Honda Care extended warranty of 7yrs/100k miles didn't cover the trans. I am more educated now and during this round of getting a new vehicle I am going to not only negotiate the price, but the lease payment over the phone and get something faxed to me before I step in to sign. |
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Replying to: golic (Jan 12, 2009 8:00 pm) At this point????  My gosh! You are a patient man, golic. You could have stopped at the $800 mudflaps and I would have been pissed. That would have been all I needed to jet out the door. I would have to double up in the collection plate on Sunday to atone for the words that would have spewed out my mouth.   This is what one should look like: Thank you for your inquiry into a new 2009 Honda Accord EX-L sedan auto... Your out the door price for SC would be $24400 (including all fees, options, destination charge, sales tax, doc fee) No hidden costs and we have 3.9% for interest rate specials on a 60 month loan. |
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Replying to: golic (Jan 12, 2009 8:00 pm) You are more patient than me Just curious, how did they try to justify that? What did you do? And what was the outcome? Inquiring minds want to know
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Replying to: verdugo (Jan 12, 2009 9:05 pm) I then called honda care directley..the rep couldn't believe a honda dealer told me this. he then gave me a claim number to get the work done. I called the servce guy back and ask him what the status was and questoned the warranty. I then told the guy to just tow the car to dealer x and to use my honda claim ticket to cover the warranty repair. I get a call soon after from service manager apologizing saying rep is new and didn't understand what honda care is....got some free stuff, but that was our last dealing with that dealershp.
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Replying to: golic (Jan 12, 2009 9:30 pm) I'm amazed at how service departments try to get out of warranty work. I know they have their reasons (not reimbursed enough for example), but in the long run, it hurts them. |
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I have a question about an internet price I received recently. It's a pretty vague price at the moment, but it's for an '09 CRV EX at 21984.77 without TTL. Taxes in LA are 9% and registration will probably run around 300. Is this a good deal? It is listed in the email from the internet salesperson that the price is no-haggle. Does this mean that they most likely won't accept an offer for less? I feel like such a rube when buying a car and just have this horrible feeling that I'm always getting taken advantage of. Thanks Eric
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Replying to: esnook (Mar 06, 2009 7:53 pm)
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Replying to: kyfdx (Mar 07, 2009 6:40 am) |
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Replying to: esnook (Mar 06, 2009 7:53 pm) Kind of depends on if the dealer has added anything to it. The invoice plus destination price is $22,534. (Don't know if your price quote included dest.) I believe there is a $500 dealer cash incentive from Honda right now (which they don't have to pass on to you.) If you can find more info about dealer add ons and whether the price quote included destination charges ($670), we could give you more of a definitive answer. According to Edmunds TMV, people are paying below invoice in your area right now. The CRV Prices Paid forum is the best place to get this info... and I see you've already posted there. |
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Hi: I am new here so forgive me if I ask a stupid question. I am still working my way through this site and have a lot to learn. i am really thoroughly impressed. Anyways, my question is should I use the "Get Dealer Quotes" part of this site or do I call a dealership or the manufacturer and ask for the Internet Manager to get the quotes for the model I want. Thanks!! JC
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