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Kia Sorento

4012 messages,  Last post on Nov 27, 2009 at 1:36 PM

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What is this discussion about? Kia Sorento, SUV


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#3986 of 4012
Re: 2008 Sorento [dodgeman6] by zorento
Jul 28, 2009 (6:17 am)
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Replying to: dodgeman6 (Jul 27, 2009 8:10 am)

I think the recession is part of the service department problems. In tough times the high paid tech gets let go in favor of someone that makes less and does not do as good a job. Less time is probably spent on non-paying services so things get missed.
 
Congrats on your Nissan. We came close to buying an Altima instead of the 03 Maxima, but they gave us such a good deal on the Maxima we couldn't pass it up. I think we got the last model year that has a cassette player in it. You know, those "old people" accessories just gotta go!
 
So is the Altima like the Maxima - does it feel heavy and solid when you drive it? There are times when I feel like I'm driving a small tank around.
 
If you live in a snowy region pay close attention to the tires this winter. We have found that the factory tires on Nissans are woefully inadequate for winter driving. Her 03 was the worst. We would back out of our driveway (downhill), get into the street, place it in drive, press on the gas, and just sit there. No traction at all. Even with traction control. It didn't take me very long to buy new tires to replace our new tires.
 
I finally had time to completely read the directions for Homelink and got the Sorento to open the garage door! It only took me 9 months. Well, that and getting the Shingles, which slowed me down enough that I had time to actually read the manual. Shingles suck big time. I've had it for three weeks and I'm still getting my rear kicked around by it. Started in my left eye of all places. If you ever suspect you have Shingles get to a doctor asap and get started on Valtrex. Ask for Gabapentin for the pain.
#3987 of 4012
Driveshaft woes!! by sorrentoblues
Jul 29, 2009 (11:57 am)
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My 2008 Sorrento is currently sitting in the shop...for the third time in 1 1/2 months for the same problem. There is a noticeable "double hitch" when you come to a complete stop and also when you accelerate from a stop. The first two times I took it to KIA service, I was told that the problem was where the drive shaft and slip yoke join. There was a problem with rust buildup causing what I was feeling during braking and accelerating. They removed the drive shaft, grinded the rust off and lubricated the parts. Mind you, the car only had about 4700 miles and about 6 months on the road. The problem continued, in addition to a new rear hatch window rattle. Took it back in and this time they said they received a "bulletin" from KIA motors about the drive shaft issue, along with "special grease" that should fix the problem. They again removed the drive shaft and greased it up. Yeah right, didn't work. They also were clueless about the rear window rattle and said they would have to call an "outside window expert."???? In Ohio if the problem isn't fixed by the third service visit the car would fall under Lemon Law protection. I shouldn't have to go through this hassle for a new car. The problem is that I Love the KIA brand. Within 12 months my wife and I have purchase 3 new KIAs (07 Optima, 08 Sportage, 08 Sorrento) I traded the Sportage in for the Sorrento due to the Sportage being to small for me. We also convinced my in-laws to buy an 08 Rondo, which they love. Five months ago I would have said I will never buy another brand...now...I don't know if I can say that.
#3988 of 4012
Re: Driveshaft woes!! [sorrentoblues] by zorento
Jul 29, 2009 (6:10 pm)
Reply

Replying to: sorrentoblues (Jul 29, 2009 11:57 am)

Have them check the brakes. I saw a similar post on another forum and the majority of posters said brakes.
 
They did something to my brakes to try fixing a problem (not brake related) and I now have a bump, or double bump, when I stop.
 
If I have learned nothing else in the last nine months I have learned that Kia service departments are clueless.
#3989 of 4012
2008 kia sorento passenger airbag lite by 2008kiasorento
Aug 22, 2009 (6:15 am)
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Is anyone having problems with the passenger side airbag lite remaining on when there is a passenger sitting in the seat? There has been an OCS recall for the 2007/2008 kia sorento's in May 2009. We took it back to the dealer and HAD it fixed. Within the first hour leaving the dealer the airbag lite is back on and now worse than before they "FIXED" the problem. Since this problem is still happening we feel that the Kia SAFETY features has been compromised. Anyone in the same boat?? Our next course of action is the Lemon Law for Safety.
#3990 of 4012
Re: 2008 kia sorento passenger airbag lite [2008kiasorento] by dodgeman6
Aug 22, 2009 (6:45 am)
Reply

Replying to: 2008kiasorento (Aug 22, 2009 6:15 am)

Non here. We did see it not go out when my husband sat in the passenger side and he weighs 200 lbs. We shut off the car, waited a minute, and tried it again. Hasn't happened since. We did not get a recall notice either. Wonder why that is?
#3991 of 4012
Re: Driveshaft woes!! [sorrentoblues] by zorento
Aug 22, 2009 (7:14 pm)
Reply

Replying to: sorrentoblues (Jul 29, 2009 11:57 am)

In response to the post below: One of the things they did when trying to fix the noise in our Sorento was work on the brakes. If I remember correctly they machined them to make sure the surface was smooth.
 
After drove it for a day I started getting that same double hitch. I've only owned this truck since October and I'm already afraid to have them work on it.
 
I took it in earlier this week after they called me about a new "fix" for the noise. All of a sudden it has been discovered it's coming from the exhaust system. The first time I took it in I told them that. Uh, duh...
 
I had a 9:00am appointment, was told it would take an hour. I had a 10:30 appointment with a client so I figure I was good to go. Well, that's a bit backwards, I asked how long it would take then asked if 9:00 was okay for a time. They said no problem so I made the 10:30 appointment.
 
Long story short: I finally demanded they bring my Sorento back from the shop just before 10:00 so I could make the appointment. I'm not going to lose money because these morons can't run an efficient shop. It didn't get taken to the shop area until after 9:30 and no one ever looked at it, let alone did any work on it. It just sat there.
 
What a bunch of losers.
 
`````````````````
My 2008 Sorrento is currently sitting in the shop...for the third time in 1 1/2 months for the same problem. There is a noticeable "double hitch" when you come to a complete stop and also when you accelerate from a stop. The first two times I took it to KIA service, I was told that the problem was where the drive shaft and slip yoke join. There was a problem with rust buildup causing what I was feeling during braking and accelerating. They removed the drive shaft, grinded the rust off and lubricated the parts. Mind you, the car only had about 4700 miles and about 6 months on the road. The problem continued, in addition to a new rear hatch window rattle. Took it back in and this time they said they received a "bulletin" from KIA motors about the drive shaft issue, along with "special grease" that should fix the problem. They again removed the drive shaft and greased it up. Yeah right, didn't work. They also were clueless about the rear window rattle and said they would have to call an "outside window expert."???? In Ohio if the problem isn't fixed by the third service visit the car would fall under Lemon Law protection. I shouldn't have to go through this hassle for a new car. The problem is that I Love the KIA brand. Within 12 months my wife and I have purchase 3 new KIAs (07 Optima, 08 Sportage, 08 Sorrento) I traded the Sportage in for the Sorrento due to the Sportage being to small for me. We also convinced my in-laws to buy an 08 Rondo, which they love. Five months ago I would have said I will never buy another brand...now...I don't know if I can say that.
#3992 of 4012
Re: 2008 kia sorento passenger airbag lite [dodgeman6] by jcm32336
Sep 08, 2009 (1:56 pm)
Reply

Replying to: dodgeman6 (Aug 22, 2009 6:45 am)

I am still having a problem with my "passenger airbag off" warning light. It happens intermittingly. The car was purcashed in May of this year but it was a 2008 leftover. Kia's District Service Manager looked at the problem and said that the system was working correctly. He also said the if the light doesn't go off, the airbag will not deploy. The Kia owner's manual says that if the light stays on it and the airbag does not deploy it could serious injury to the the passenger.
#3993 of 4012
Re: 2008 kia sorento passenger airbag lite [jcm32336] by dodgeman6
Sep 08, 2009 (2:41 pm)
Reply

Replying to: jcm32336 (Sep 08, 2009 1:56 pm)

I bought my 08 Sorento back in Dec. Just to report to date that I have had zero issues with my Sorie. I love the look, and everything about it. The dealership in Traverse City, Mi. is the best too. Sorry you are having so much trouble. Hang in there..................
#3994 of 4012
Re: 2008 kia sorento passenger airbag lite [jcm32336] by 2008kiasorento
Sep 08, 2009 (3:00 pm)
Reply

Replying to: jcm32336 (Sep 08, 2009 1:56 pm)

2008 kia sorento passenger airbag lite is still a major problem. a month ago Kia America had a Kia parts/service manager meet us at the dealer and of course that day the light worked perfectly. We are waiting for this manager to contact our dealer for the next step. Since this is the 4th time we have taken this problem to the dealer it now qualifies for the Lemon Law. I have been taking a pic and a video with my cell phone everytime that it happens. I was keeping a log but that got to be too cumbersome. If anyone has a 2007/2008 kia there is an OCS recall for the passenger airbag light. I would contact your Kia dealer on this. My husband and I are so annoyed with this problem because this is one of the primary reasons we bought the sorento because of all the airbags. Now the light goes on while we are driving which means that there is no front passenger airbag. The side passenger airbag will still work we were told. We only have 5000 miles on the vehicle.
#3995 of 4012
Re: 2008 kia sorento passenger airbag lite [2008kiasorento] by jcm32336
Oct 01, 2009 (10:34 am)
Reply

Replying to: 2008kiasorento (Sep 08, 2009 3:00 pm)

I just came back from my Kia dealer and still have not received any satisfaction. I am still having a problem with the airbag light. The problem is an intermitant one and they (both Kia and my dealer) tell me there isn't anything they can do.I am in the process of getting all the information to file for arbitration before i go the "Lemon Law" route. I will try to keep you informed of any progress.

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