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SUVs Kia Sorento Kia Sorento
4012 messages, Last post on Nov 27, 2009 at 1:36 PM
You are in the Kia Sorento Forum. Your Hosts are steve_ & tidester
My 2004 Sorento XS has a burnt out clutch - as a newbie to this forum I was wondering if this is a common fault. The car is used to tow a horse trailer - would this add too much stress to the vehicle. I was advised that it could tow 2.8 tonne and my total tow payload was approximately 2 tonne. The clutch burnt whilst reversing the trailer. The car is driveable - going to garage tomorrow. I am UK based, thanks in advance for any helpful comments.
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Replying to: zcatmouse (Jan 17, 2008 9:08 pm) |
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Replying to: gill5 (Mar 31, 2008 4:29 am) 
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Here is my story....... I purchased a 2004 Sorrento three months ago. It had 56000 miles on it. I am the second owner. I have the records of maintenance of the car. Service records are up to date. When I got the car, the a/c was working, but the heater took about 30 minutes to work. Took it in for service, now the heater is great, but the a/c is not cold. Took it back in, they discovered the radiator cap was not tight or sealed, so they put a new cap on. They did a pressure test on the a/c to be sure there wasn't any leaks or cracks in the coolant bottle. This was on 3-29-08. Now, I'm driving down the highway, the car is making noises, now, the gas peddle isn't responding, so I pull off the side of the road. It over heats and leaks all over the road. Call roadside service, they pick up the car and take it to the dealer. I need a new engine. Why, because there is a crack in the coolant bottle which caused this entire mess. OK.... 3-29-08 there was a pressure test done and it passed. So, this was two weeks ago my car died. Did I mention I also purchased an extended warranty for 3 years/80,000 miles? Extended warrany rep comes out and denies my claim because I didn't maintain the a/c!!?? What?? He doesn't seem to care about the test that was performed two weeks prior to this...... So, in a nut shell..... Kia, warranty and extened warranty company and the service company who serviced my car, ALL say sorry about your luck....... So, it will be about $5000. to get a new engine and for the labor. Anyone have any ideas or thoughts for me? Oh, yeah, I have 61000 miles on the car and I just bought it less than three months ago! I purchased a Kia expecting the warranty and the car to be worth what they have promoted their cars and warranty to be! Not feeling it right now from them. Anyone have a clue for me where to turn or what to do?? THX
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You could attempt to prove to Kia that the problem existed before your 60K bumper to bumper expired. Since you have proof that heater/ac problems existed previously. Worth a shot. Have you dealt with the Kia regional rep yet? Or just the extended warranty people?
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Replying to: boltguy (Apr 22, 2008 6:00 pm) I'm at a total loss.... nothing but the run around and no! Kia should step up to the plate here, they are fully aware of the problem. |
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Replying to: melmouse (Apr 23, 2008 2:41 pm) |
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Replying to: melmouse (Apr 22, 2008 7:31 am) a pressure test on the A/C system wouldnt show anything with the reservoir bottle IMHO, and I dont see how failure to maintain an A/C system has anything to do with an antifreeze coolant reservoir bottle failing.......a pressure test of the coolant system might have detected it.......but again....it doesnt let go suddenly......and you would have noticed a leak.... if the maintenance and service records are all IAW with KIA recommended services....I would ask the warranty rep to document his denial in writing with a formal explanation detailing the cause and effect of what outlines failure to maintain the A/C system etc....don simply accept a generalized answer....telling him you will include all service documentation and his written denial signed by the warranty company to the BBB to begin an arbitration process..... |
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Replying to: taomerni (Apr 23, 2008 8:57 pm) You have a post about Kia replacing the coolant reservoir under a recall??????? Can you PLEASE tell me where to find that.... That would be awesome if I could get a copy of that....... Thanks so much!!
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