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Questions About Auto Insurance & Accidents

4422 messages,  Last post on Dec 04, 2009 at 6:46 PM

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What is this discussion about? Buying Insurance


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#4325 of 4422
Re: Progressive Claims - DENIED [emmett96] by cccompson
Aug 04, 2009 (2:51 pm)
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Replying to: emmett96 (Aug 03, 2009 9:42 pm)

Wait a minute - what other part(s) of the vehicles took damage?. One thousand dollars in hail damage (including windshield) is a small claim.
#4326 of 4422
Mazda Protege- repair vs total loss by dudette3
Aug 06, 2009 (6:06 pm)
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My Sister had an accident a few days ago. We are working with Geico.
 
There is damage equalling $4800 on the 2003 Protege LX 4 door. According the Edmunds/KBB, the Private Party Value for a Good vehicle (it has a large number of scratches on the rear bumper from parallel parking) is around $6000.
 
Geico indicated that the repairs were not equal to 80% of the value of the vehicle. I asked them to find out what the value of the vehicle is, they normally do not do this unless the computer flags them to, as it is an additional cost.
 
I like the car, and we have maintained it well, but am concerned about any issues with the car if it is not properly fixed.
 
The agent said the Average Private value of the car is $7236.50, which is more like the dealer retail it seems. Does this seem accurate? He stated we do not have option to take the loss, only option is to repair the vehicle.
 
The vehicle comes with standarad equip, plus ABS, sunroof, and side airbags. The mileage is about 57000. Is there anything I can do to have them total the vehicle instead of spending so much to fix it?
 
Thank you for your time!
 
Amitha
#4327 of 4422
Re: Mazda Protege- repair vs total loss [dudette3] by euphonium
Aug 06, 2009 (7:33 pm)
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Replying to: dudette3 (Aug 06, 2009 6:06 pm)

"concerned about any issues with the car if it is not properly fixed."
 
It is the insurance company's responsibility to pay the cost of repair. Not to warrant the repair.
 
If it is not properly fixed, that is between your sister and the body shop.
 
If clearly it is not a total, the insurance company can not be forced into totaling it.
 
"There is damage equalling $4800 "equaling" could include some peripheral items other than body repair. If so, this is not a candidate for a total.
 
You have the option of accepting the draft for the cost of repair and trading the wreck and the insurance check in for a replacement vehicle. This may not be possible if there is an outstanding loan on the vehicle. If so, the lien holder will insist it be repaired.
#4328 of 4422
Re: Mazda Protege- repair vs total loss [euphonium] by wlbrown9
Aug 07, 2009 (7:24 am)
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Replying to: euphonium (Aug 06, 2009 7:33 pm)

To quote from Geico's web site "Leave with the reassurance that GEICO and the repair facility guarantee the repairs for as long as you own your vehicle."
 
http://www.geico.com/claims/claimsprocess/auto-repair-xpress/
 
So, Geico does warrent the repairs (I think only applies if you use one of their preferred repair shops in the Xpress program).
#4329 of 4422
Re: Mazda Protege- repair vs total loss [dudette3] by Mr_Shiftright HOST
Aug 07, 2009 (8:31 am)
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Replying to: dudette3 (Aug 06, 2009 6:06 pm)

You could hire your own appraiser and challenge their estimate of value.
#4330 of 4422
Re: Mazda Protege- repair vs total loss [wlbrown9] by euphonium
Aug 07, 2009 (9:21 am)
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Replying to: wlbrown9 (Aug 07, 2009 7:24 am)

I think only applies if you use one of their preferred repair shops in the Xpress program).
 
Right. They can't give kickbacks to just anybody and/or not all body shops will discount their parts to insurance companies.
#4331 of 4422
Re: Mazda Protege- repair vs total loss [euphonium] by dudette3
Aug 08, 2009 (8:52 am)
Reply

Replying to: euphonium (Aug 07, 2009 9:21 am)

Thanks for the responses.
 
We are going through one of Geico's preferred repair shops, so the repairs will be warranted, as was previously mentioned.
 
It was difficult, as I am living in a separate state. But I appreciate the recommendation to get our own appraiser, given that the insurance company's estimate was coming in significantly higher than kbb or edmunds assessment.
 
Thanks again,
Anita
#4332 of 4422
Re: Mazda Protege- repair vs total loss [dudette3] by euphonium
Aug 08, 2009 (9:30 am)
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Replying to: dudette3 (Aug 08, 2009 8:52 am)

ASAP after "Geico's Garage" completes the repair, spend a couple of bucks and have another local independent shop inspect the car to determine the quality of workmanship. Get any recommendations in writing. Good Luck.
#4333 of 4422
Re: Mazda Protege- repair vs total loss [euphonium] by dudette3
Aug 08, 2009 (2:59 pm)
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Replying to: euphonium (Aug 08, 2009 9:30 am)

Another very good idea. Thank you! I will plan to do this when she drives the vehicle home.
#4334 of 4422
Insurance Claim - Which Value is Used? by sunnyb1
Aug 10, 2009 (12:41 pm)
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When a car is considered to be "totalled" by an insurance company what happens?
If there is a loan on the car is it paid off? How is the value determined? I have only seen options for value as Trade In, Private Party or Dealer Retail. Will one of these apply?

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