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Questions About Auto Insurance & Accidents

4422 messages,  Last post on Dec 04, 2009 at 6:46 PM

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#4278 of 4422
imidaz by marsha7
Apr 26, 2009 (1:14 pm)
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That is a thought...but the poster might try their own state's insurance commissioner's office, rather than the HQ for the national organization, altho it may bring a response...
 
I would try "(your state) Insurance Commissioners Office" in a search engine, it will probably find it quicker than typing the website...
 
If an email gets no response, might back it up with a real letter or telephone call...obviously it is silly for Geico to maintain their VIN research shows one model and the poster has another model, much cheaper...
#4279 of 4422
Re: Geico has been cheating its customers. [eteled] by euphonium
Apr 26, 2009 (1:24 pm)
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Replying to: eteled (Apr 25, 2009 5:25 pm)

This is not a case of fraud. It may be a case of misclassification by the insurance services office which has happened in the past.
 
Visit a nearby Independent Insurance Agent who subscribes to the ISO & ask him to check your serial number with his manual. If it does agree with what you have, photo copy that page and send it to Geico for their correction.
 
Some companies do not subscribe to ISO, but closely adhere to their ratings & in the process may be lumping several models together - which is not right.
 
You have just cause for examination, but it's not fraud.
#4280 of 4422
Re: eteled [marsha7] by mikefm58
Apr 26, 2009 (3:47 pm)
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Replying to: marsha7 (Apr 25, 2009 5:51 pm)

aside from dealing with human idiots, it SHOULD be an easy problem to solve...

 
This does seem like an easy issue to resolve. All ins companies have local agents or affiliates to check things like this. Why not simply INSIST an agent look at the vehicle and verify the VIN?
#4281 of 4422
mikefm by marsha7
Apr 26, 2009 (6:26 pm)
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Great idea...but I thought that Geico did not have local agents, just a HQ in each state for claims, and the internet and the TV gekko for sales...the only Geico place I know in GA is Macon, where all claims go...
#4282 of 4422
Re: mikefm [marsha7] by mikefm58
Apr 27, 2009 (4:09 am)
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Replying to: marsha7 (Apr 26, 2009 6:26 pm)

But wouldn't they have some kind of local affiliate for situations like this? I believe when you purchase a used car and they need to verify its condition for collision ins, they would need a live person to check it out.
#4283 of 4422
Re: mikefm [marsha7] by dtownfb
Apr 27, 2009 (9:26 am)
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Replying to: marsha7 (Apr 26, 2009 6:26 pm)

GEICO does have local agents: http://www.geico.com/local/
 
I believe it is fairly new.
#4284 of 4422
mikefm by marsha7
Apr 27, 2009 (1:11 pm)
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There are numerous auto insurers that do not have local agents, and when they need an appraisal of damages, they simply subcontract the work out to "independent" adjusters...
#4285 of 4422
Re: mikefm [marsha7] by mikefm58
Apr 27, 2009 (5:21 pm)
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Replying to: marsha7 (Apr 27, 2009 1:11 pm)

Sounds reasonable, that's why I used the term affiliates instead of agents, still seems like an easy problem for the OP to take care of.
#4286 of 4422
mikefm by marsha7
Apr 27, 2009 (6:05 pm)
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No matter what, this CAN be resolved...
#4287 of 4422
Re: mikefm [marsha7] by tidester HOST
Apr 27, 2009 (7:22 pm)
Reply

Replying to: marsha7 (Apr 27, 2009 6:05 pm)

Just curious - but why don't you use the "Reply" button? It would make a thread easier to follow.
 
tidester, host
SUVs and Smart Shopper

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