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Questions About Auto Insurance & Accidents

4409 messages,  Last post on Nov 29, 2009 at 5:58 AM

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What is this discussion about? Buying Insurance


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#4008 of 4409
houdini by marsha7
Aug 23, 2008 (5:37 pm)
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Absolutely correct...mistakes can be made and reminding the adjuster is never a bad idea...
#4009 of 4409
Re: 300 C totaled, Need Help [Mr_Shiftright] by chuckie68
Aug 23, 2008 (6:03 pm)
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Replying to: Mr_Shiftright (Aug 23, 2008 7:22 am)

"You might try researching other price guides to see if they are any higher. There are some with a reputation for generosity that you have not explored."
 
The adjuster "warned" me not to use KBB. That their numbers where always too high, and was based on "asking" prices from dealers not actual deals. KBB value was just over $28K -- a thousand more than their best offer...
#4010 of 4409
Re: 300 C totaled, Need Help [houdini1] by chuckie68
Aug 23, 2008 (6:09 pm)
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Replying to: houdini1 (Aug 23, 2008 10:46 am)

1. I think you could make a good case to try and recover the sales tax you paid since the car was less than a year old
 
So how do a go about that? I'm in a sales tax free state. But we do have to pay a 3.75% car tax. Which on $27K is close to $1K? do I just ask for that?
#4011 of 4409
No payment for lost warranty coverage on insurance claim by dvexpert
Aug 23, 2008 (6:16 pm)
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Replying to: chuckie68 (Aug 23, 2008 4:16 am)

Chuckie68,
 
You are not getting the facts here. In a first party claim where your own insurance company is paying you have the right to collect for any and all losses not specifically excluded from your auto insurance policy in writing. Before the accident you had a full warranty on your car that could be honored at Chrysler dealerships regardless of where you reside or travel from one coast to the other. You paid this warranty coverage as a part of the sticker price when you bought your car. If you can't collect for the loss of warranty then you have lost the benefit of the bargain you held before the loss.
 
To resolve this I would encourage you to put the burden on the insurance company (in writing) to find you a like kind vehicle that has a full warranty. By doing this you are showing cooperation and basically saying, "I can't find a suitable substitute equal in every way to the car I had, so how about you all trying your luck?" Knowing that they can't find a car with a warranty either, they will have to pay you the value of the warranty. If they don't pay you they haven't fulfilled their end of the insurance contract to indemnify you of all your losses (excepting those that are excluded in your policy language). Their failure to hold up their end of the contract could leave them open to a bad faith lawsuit. I have never seen a policy exclusion for warranty and this loss is paid routinely in diminished value cases I am involved in.
 
Hope that helps.
 
David Williams
www.SafeCollisionRepairs.com
www.ConsumersGuideToAutoRepair.com
#4012 of 4409
Re: 300 C totaled, Need Help [chuckie68] by houdini1
Aug 23, 2008 (6:31 pm)
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Replying to: chuckie68 (Aug 23, 2008 6:09 pm)

I would definitely ask the adjuster about the tax. If he/she says it was already included then that means that they are possibly short changing you on the value of the car itself.
 
Also dvexpert raises some very good points about the warranty. I would listen to his advice.
#4013 of 4409
Re: No payment for lost warranty coverage on insurance claim [dvexpert] by bobsexton
Aug 23, 2008 (7:26 pm)
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Replying to: dvexpert (Aug 23, 2008 6:16 pm)

I am dealing with a similar problem. I was involved in an accident that was not my fault. The other persons insurance totaled out my 93 Acura Legend. They first offered me $2800 and I complained. I told them I thought the vehicle was worth $6000. They did some more investigating and finally brought the offer up to $4000. They turned down some other expenses related to the accident. I filed a complaint with the NC Dept. of Insurance. Basically the findings state that the insurance company is not required to pay me anything, they are simply attempting to offer me money to avoid litigation that would involve their client. My insurance company will not help me because I did not have collision insurance on my vehicle.
By the way, the rep from NCDOI said that the insurance companies are tightening their belts, so guess who pays??
#4014 of 4409
Re: No payment for lost warranty coverage on insurance claim [dvexpert] by cccompson
Aug 24, 2008 (5:46 am)
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Replying to: dvexpert (Aug 23, 2008 6:16 pm)

How has the value of "this loss" (the value of Chrysler's lifetime non-transferable powertrain warranty) been calculated in the cases in which you've been involved?
#4015 of 4409
Re: No payment for lost warranty coverage on insurance claim [cccompson] by dvexpert
Aug 24, 2008 (8:41 am)
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Replying to: cccompson (Aug 24, 2008 5:46 am)

Manufacturers know to the penny how much warranty costs on each model in their product line. While the exact dollar amount is never revealed by manufacturers for proprietary reasons, numbers are usually provided as a percentage of the sticker. It gets complicated sometimes because warranty for body, rust through, drive train, emissions etc have varying mileage and time limits that have to be considered. One also has to deduct for the time and mileage already used.
 
David Williams
www.SafeCollisionRepairs.com
www.ConsumersGuideToAutoRepair.com
#4016 of 4409
Re: No payment for lost warranty coverage on insurance claim [bobsexton] by dvexpert
Aug 24, 2008 (9:05 am)
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Replying to: bobsexton (Aug 23, 2008 7:26 pm)

It is YOUR burden to prove your loss. You'll probably have to hire and expert to establish this number for you. Then, it needs to be presented as a demand from the person who caused your damage, NOT his or her insurance company.
   
The at-fault party's insurance company is there to protect the negligent party from THEIR losses. It is not their job to protect you from your losses. You have no contract with the at-fault party’s insurer. To demand something from them will get you nowhere. The at-fault party’s insurance company will stall, lie, cheat etc - whatever it takes to make you go away and so it can protect its own policyholder from suffering losses.
  
While the at-fault party’s insurer has every obligation to deal fairly with their policyholder – the one they have accepted money from to protect - they have no obligation to you whatsoever. Don’t let that frustrate or discourage you. Even if the negligent party has no insurance they are still obligated to provide restitution to you for the damage they caused.
 
 As for the DOI, its job is to protect the financial health and stability of the insurance industry - to see to it that funds are available to cover losses when they are owed. They are ineffective in policing the insurance industry because one can't levy fines and penalties against an entity it is sworn to protect the financial health and stability of.
  
A tort or a wrong has been committed against you. Lawyer and courts are the most effective means of settling these disputes. But again, you will have to sue the party that caused the damage, NOT his or her insurance company.
 
David Williams
www.SafeCollisionRepairs.com
www.ConsumersGuideToAutoRepair.com
#4017 of 4409
Re: No payment for lost warranty coverage on insurance claim [dvexpert] by cccompson
Aug 24, 2008 (3:36 pm)
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Replying to: dvexpert (Aug 24, 2008 8:41 am)

Saying that the manufacturer knows how much it costs doesn't much help the person whose car has been totalled. "Time limits" is not an issue here. Chrysler's warranty is relatively new and it's unlikely that even they know what their costs will be down the road (assuming that they will be around). Heck, they probably have yet to honor it even once!

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