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Questions About Auto Insurance & Accidents

4407 messages,  Last post on Nov 27, 2009 at 7:06 AM

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#3987 of 4407
Re: ERRORS AND OMISSIONS POLICY [euphonium] by juliagolia
Aug 03, 2008 (6:39 am)
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Replying to: euphonium (Aug 02, 2008 7:24 pm)

Wow! I am learning alot. Yes I have had this policy for 1 year this September. It will be the first claim. I haven't gone after the agent yet for I have been waiting for the proper steps to take place. I was told to make sure I have the denial letter from the actual ins co denying the claim which I now have in my hands. So tomorrow I will be giving my agent a call. I will update on what happens.
#3988 of 4407
Re: ERRORS AND OMISSIONS POLICY [juliagolia] by satire
Aug 07, 2008 (11:27 am)
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Replying to: juliagolia (Aug 03, 2008 6:39 am)

As a licensed insurance broker, I'd like to clarify a couple of things. Yes, the agent you worked with no doubt has insurance to protect themselves from this type of screwup. No, it is not required by law. Rather their insurance company appointments require it.
 
This type of coverage, errors & omissions liability, normally has some significant deductibles. Usually $5,000 is the lowest. Of course I don't know if that applies to your agent. In fact, their deductible could be even higher.
 
But my point is that you need to deal firmly with the owner(s) of the agency. Threats of lawsuits will get you nowhere. Simply point out that it was their mistake and you feel it's reasonable that they step forward and take care of the matter. Assuming they have a strong relationship with Progessive they might even get the carrier to retroactively take on the claim. Doubtful but possible.
 
At the end of the day, it is YOUR responsibility to ensure that your policies are accurate and up to date. But in this case your agent was given specific instructions and had evidence of what was needed. At the very least, as a new customer they should have gone over your policies with you when they were issued to ensure no errors. Your agent makes money on your business. Expecting them to provide service in return is not unreasonable.
 
And finally, regardless of what happens, find a new agent. Your relationship with this agency is tainted and will never be perfect. A fresh start with another agent who knows the problems you've had before is the only way to go. Ask your friends and family for references. Don't just look in the phone book.
 
Good luck.
#3989 of 4407
Re: ERRORS AND OMISSIONS POLICY [satire] by houdini1
Aug 07, 2008 (1:08 pm)
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Replying to: satire (Aug 07, 2008 11:27 am)

Good post and good advice, however in every state where I have done business, insurance agents are regulated and licensed by that particular states Dept. of Insurance. In all these states the Insurance Department requires you to have E&O insurance with at least a $500,000. limit in order to obtain and maintain your insurance license.
#3990 of 4407
Re: ERRORS AND OMISSIONS POLICY [houdini1] by euphonium
Aug 08, 2008 (7:43 am)
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Replying to: houdini1 (Aug 07, 2008 1:08 pm)

and those states requiring E & O are:???
#3991 of 4407
Re: ERRORS AND OMISSIONS POLICY [houdini1] by 151ranch
Aug 08, 2008 (10:49 am)
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Replying to: houdini1 (Aug 07, 2008 1:08 pm)

I believe you are confusing agents with managing general agents and agencies. Not one of the 22 states where I have agents licensed has required E&O, or even a bond. Managing general agents generally require a bond. Agencies usually require a large bond.
 
OTOH, every carrier (insurance company) has required the agency to have E&O. Never had the carrier require the agent to obtain it unless writing surplus lines. But our agents do not issue binders/policies so YMMV.
#3992 of 4407
Re: ERRORS AND OMISSIONS POLICY [euphonium] by houdini1
Aug 08, 2008 (2:07 pm)
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Replying to: euphonium (Aug 08, 2008 7:43 am)

That would be Kansas and Missouri.
#3993 of 4407
But if the agency by marsha7
Aug 09, 2008 (6:11 am)
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has E&O, and the agent works for the agency, then the agent should be covered, I would think, just like nurses do not have their own malpractice policy, but, as employees of the hospital, they are covered for malpractice...or have I just blundered into the wrong area again???
#3994 of 4407
Re: But if the agency [marsha7] by euphonium
Aug 09, 2008 (8:17 am)
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Replying to: marsha7 (Aug 09, 2008 6:11 am)

Rating E & O for an agency considers variable factors such as $ Premium Volume, number of licensed agents, number of CSR's, & CE requirements of the agency. So the individual licensed agent is under the agency's E & O policy.
 
Hospital nurses and pharmacists are usually covered for MP as you suggest.
 
After my wife retired, we decided she would not be a relief pharmacist, as she would have to carry her own MP policy & making only $50/ hour is not worth risking our assets.
#3995 of 4407
euphonium by marsha7
Aug 09, 2008 (10:31 am)
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Maybe I could take a class or two from you and fill in all those gaps in my meager knowledge...I always appreciate anyone who can teach me a thing or two (or three, or four...)
#3996 of 4407
Re: euphonium [marsha7] by euphonium
Aug 09, 2008 (11:01 am)
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Replying to: marsha7 (Aug 09, 2008 10:31 am)

Hi, Interesting you mention taking a class because it is I who have learned from others and especially you. When Education Chairman for our local group of the Big I it was interesting to have visiting speakers from other associations and companies present their knowledge on a wide variety of insurance subjects.
 
Today CE is via the internet and much more efficient, but not as much fun or personal.

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