- #3977 of 4405
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Re: ERRORS AND OMISSIONS POLICY [euphonium]
by houdini1
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Aug 02, 2008 (6:18 am)
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Replying to: euphonium (Aug 01, 2008 7:12 pm)
I agree with you on this. Insurers do not like to be taken to court as most jurors feel sympathy for the insured. It was a little unsure to me whether she had collision at all or if she had collision but with a deductible.
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- #3978 of 4405
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Re: ERRORS AND OMISSIONS POLICY [houdini1]
by juliagolia
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Aug 02, 2008 (8:09 am)
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Replying to: houdini1 (Aug 02, 2008 6:18 am)
She was given a copy of my old policy which had my vehicle covered 100%. I think she either omitted it to make the quote smaller or just plain forgot it. At the scene I had her on the phone. I had just gotten off the phone with my husband who asked if our ded was 1750 and I said I was waiting for her to call me back for she was with a client in her office. When she did call me back I asked her and she proceeded to say I didn't have collision just liability that our truck had collision with a 1750 deductible. I of course was shocked and said what I have always had full coverage. She said and I quote, "I just went my your old Allstate policy." It wasn't until I got home that I luckily had my old Allstate policies and saw that I did in fact have full coverage. I am going after her. I am not trying to blame anyone 100% because I do believe I should have read the papers which I normally do. I have a tremendous amount of things going on and that isn't an excuse just life. I do believe that in this particular case she should at least be 50% accountable for this. That is all I am saying. Thanks for all your advice good and bad. I am just very upset. Yes I have my checkbook ready in case, but I don't feel I am 100% to blame. I thought this is why you have an agent, to take care of your needs. I could have just gone and gotten the insurance myself and then I wouldn't have anyone to blame but me.
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- #3979 of 4405
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euphonium
by marsha7
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Aug 02, 2008 (8:09 am)
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Good thoughts...I have learned something today from you and I appreciate that...
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- #3980 of 4405
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Re: ERRORS AND OMISSIONS POLICY [juliagolia]
by houdini1
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Aug 02, 2008 (9:21 am)
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Replying to: juliagolia (Aug 02, 2008 8:09 am)
I would try to reason with her at first by simply producing the old policy and reminding her of her words. IMO you should not offer to pay half or anything at all. Go for all of it as it is her mistake, not yours.
Let us know what happens.
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- #3981 of 4405
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Re: ERRORS AND OMISSIONS POLICY [juliagolia]
by kiawah
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Aug 02, 2008 (9:34 am)
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Replying to: juliagolia (Aug 01, 2008 11:48 am)
Exactly how long has it been, since you first got this new policy, and the accident? 1 week? , 1 month?., 3 months, 9 months?
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- #3982 of 4405
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Re: ERRORS AND OMISSIONS POLICY [juliagolia]
by fezo
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Aug 02, 2008 (10:27 am)
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Replying to: juliagolia (Aug 02, 2008 8:09 am)
I don't blame yo for being upset.
I think you are finding a good course of action right now.
Up until it was pointed out I didn't know they had policies for agency screw ups. Figured they just had to eat mistakes.
Best of luck.
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- #3983 of 4405
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Re: ERRORS AND OMISSIONS POLICY [fezo]
by houdini1
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Aug 02, 2008 (11:00 am)
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Replying to: fezo (Aug 02, 2008 10:27 am)
Not only do they have policies but agents are required by law to have such coverage in place in order to maintain their licenses.
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- #3984 of 4405
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Re: ERRORS AND OMISSIONS POLICY [houdini1]
by fezo
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Aug 02, 2008 (11:44 am)
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Replying to: houdini1 (Aug 02, 2008 11:00 am)
That would certainly make sense. Until this discussion came up I had never thought about it.
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- #3985 of 4405
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Re: ERRORS AND OMISSIONS POLICY [euphonium]
by cccompson
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Aug 02, 2008 (6:12 pm)
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Replying to: euphonium (Aug 01, 2008 7:12 pm)
Fantastic post - thanks.
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- #3986 of 4405
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Re: ERRORS AND OMISSIONS POLICY [houdini1]
by euphonium
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Aug 02, 2008 (7:24 pm)
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Replying to: houdini1 (Aug 02, 2008 11:00 am)
Before a company appoints an agent to represent them, one of the many questions to be answered in writing is: Name of E & O Carrrier, Term of policy, Limits of Liability, and Retention, & Policy Number. This information is always verified by the company because under the laws of agency, the company's agent acts for the company & when the agent goofs, the company pays and then subrogates against the agent's E & O carrier.
"You want an appointment with us? Have E & O Insurance."
That some states require this coverage is also consumer good.
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