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Smart Shopper Questions About Auto Insurance & Accidents
4422 messages, Last post on Dec 04, 2009 at 6:46 PM
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Replying to: oldfarmer50 (Aug 06, 2007 11:48 am) |
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I own a Pontiac Bonneville, and was involved in a accident last March, had it towed to a car repair place and Hartford insurance listed prices for all new parts except one. The car repair place put on 2 more used parts. The lower control arm and a rt knuckle. Hartford sent them there money as if all parts were new. Is this legal on the car repair shops policy. Nothing was in writing that they were going to do that. Thanks |
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Replying to: grandma22 (Aug 06, 2007 5:32 pm) if the bodyshop charged less for those parts,the ins co is probably fine w/ it. Alot of ins companies prefer to use aftermarket or used parts if they car. Keeps their costs down. As the car woner,you must insist that only new OEM parts are used to repair your car. |
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Replying to: volvomax (Aug 07, 2007 3:54 pm) Used parts are precisely what everyone has on their car right now, and they are a viable replacement option. |
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I do not quite agree with you...here in GA, insurance companies usually will replace with new parts on vehicles 1-2 years old...3 and up (not any law but seems to be the "standard of care")will often have used (junkyard) parts, simply because if the parts are in good condition, there is no reason not to use them... You can DEMAND only new OEM parts on your 1999 Grand Am, but you will pay the difference between used parts and OEM new parts...
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Replying to: marsha7 (Aug 07, 2007 6:09 pm) Quite true. When I got dinged in the parking lot the insurance company told me they would use used parts on my 1997 Chrysler. I was fine with that. Why would you put new parts on a 10 year old car. Now if it was one year old that would be different. BTW, they guaranteed the parts for the life of the car. The original parts didn't have that guarantee. |
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Replying to: volvomax (Aug 07, 2007 3:54 pm) How can I fight this? Take him to small claims court to get the difference back? about 528.00 . Or should my insurance co. fight him for the wronful doing to them? He is saying that we agreed to used parts on suspension, but we didn't and there is no signature on file that says we o.kd. it.  Also the lower arm that was used broke and caused a lot more damage to the car, and had to be repaired again, so we took it to a different shop and they put on new parts. But I had to pay the 500.00 deductable and the part of the lower arm control.
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Replying to: grandma22 (Aug 07, 2007 7:45 pm) This sounds like insurance fraud to me. He gets paid for new parts and puts on old parts. I had a dealer repair shop long ago put on a rechromed bumper instead of the new one paid for by insurance. They had called me and mumbled around that they were having trouble find a new one (yeah, sure) and I told them to keep looking. When I saw the imperfections, I went back raving. They replaced it immediatey. They had no trouble finding the new bumper for a Ford then!!! I later talked to the owner of the dealership in the small town Ohio. He was nasty. I was glad a few years later when they went out of business. |
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Replying to: grandma22 (Aug 07, 2007 7:45 pm) However,there is ro reason for you to eb out the deductiblw if that used part failed on the car. You should have taken the car back to the original shop and demanded that they fix it right. If you believe that fraud has been committed I would contact your local Better Business Bureau and the Attorney General's office. |
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