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Smart Shopper Questions About Auto Insurance & Accidents
4415 messages, Last post on Dec 03, 2009 at 10:32 PM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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They survived Katrina...they survived Andrew...they survived Camille...barely a drop of water inside...not enough to save anyone dehydrated from walking the Sahara Desert... Buy here...Pay here...and pay here...and pay here...and pay here...oh, and I don't sell Gap insurance on my loans... Come one, come all!!!!! 
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I hope you didn't drive on the 13th or 14th until 4:35pm -- that's all I've got for ya. |
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Had you moved from Pasadena to Santa Monica you most certainly would have wanted a return premium reflecting your new lower rated territory.  It works both ways. The premium in the higher rated territory is what determines what you owe, not the date on the calendar or hands on the clock. Had you moved to a lower rated territory, Progressive would have issued a Return Premium within thirty days. Progressive is playing by the rules of the CA Insurance Commission and they play fair.
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Replying to: euphonium (Aug 11, 2006 7:55 pm) So you say Progressive Isurance is not being decieptive when they accecpt my money for a NEW POLICY TERM knowing my new address without updating the price? My question stands. Why could I get an accurate instant quote if I was a new customer, but that they can show my NEW ADDRESSS and a price and not have to honor it? Can you explain why a new customer gets faster and more accurate pricing than a returning, loyal customer?  My driving record had not changed only the place I sleep and park at night. I realize that different areas are charged different rates BUT if 99.9% of people providing accurate information can get an accurate, instantaneous quote, what is the justification for giving less timely and less accurate service? OR simply stating BEFORE I paid in full for 6 months that due to my recent address change my rate could change. In the 21st century that would probably take their computer programmers very little time to type: (If address change since last payment then CLEARLY post message before payment that rate shown may not reflect actual rate owed) In my experience, they didn't post the potential for a rate change clearly or unclearly and that is suspicious If they played fair I would still be their happy customer
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Replying to: boycott_progre (Aug 12, 2006 7:05 pm) tidester, host |
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Replying to: boycott_progre (Aug 12, 2006 7:05 pm) Policy Service Centers handle changes in existing accounts. The Policy Renewal Department issued your renewal based on address information known to it at the time they issued the Renewal. It takes a few days for the communication from the Service Center to get to the Home office and then the Home office transmits the change to the Policy Renewal Center which is obligated by law to issue either an additional premium notice or a return premium notice. As these different centers can be located in different places for they have different functions your patience is developed and that's O K. Bottom line is it works both ways and it is fair. It appears your issue is the quality of timely updated communication with the company. In your case the additional premium is correct and owed. |
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| I was rear ended and the lady admitted fault (I also have a witness). We are both with the same insurance company. I drive a 2006 A4. Do I have the right to demand a vehicle of like or similar quality to rent while my car is being repaired? | |
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Generally, no...maybe in overall size, but not the specific vehicle...so, do not expect an A4, but you can certainly get excited over the possibility of a hi-perf Taurus or Sable while your car is being repaired Now, if you had an E150 van damaged, you could probably demand a van, but you would probably get a very stripped model...they have to provide you with transportation, not your preferred transportation... |
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My ded is 500 . I was hit by a hit and run. I don't have the deduct and was just informed that when I switched coverage to the new car I didn't " request" rental coverage even though I have always had it before so I cant get a rental for the week it will take to repair the car. The issue now is I don't wnat to repair the car but it is only 7 months old and had a lein holder chryler financial. The adjuster said the check needs to be made out o eith me and chrysler or me and a body shop. Is there any way around this? |
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