Last post on Nov 14, 2013 at 4:08 PM
You are in the Honda Pilot
What is this discussion about?
Honda Pilot, SUV
#6873 of 6895 Re: [safetymatters]
Jul 31, 2012 (7:48 am)
Sorry. I click on safetymatters and it just says private for your email address. Good news though. I called American Honda yesterday and was pretty aggressive in terms of explaining how dangerous and unsafe my 2005 Honda Pilot was with this brakeing issue. Basically at first all they said was to take my car to the dealer. Than a few hours later I received a call back from American Honda. They said that they had been trying to get a hold of me all morning. The lady said that the engineering department wanted to take a look at my car. Said that the soonest they could get to my dealership was Thursday. They were very accomodating. Offered alternate transportation as well. Perfect timing because my buddy who is a service writer at that dealership said that his District Manager will be there that day as well! We will see how it goes. I'll keep you posted.
Jul 31, 2012 (9:19 am)
Please check the Petition I filed on NHTSA's website under the directions I posted earlier and contact me. I have chosen to display my email several times under my profile and it will not take. It is very important you are in contact with NHTSA investigators and I can assist.
Aug 01, 2012 (5:27 am)
I hope this will go better for you than it has for the rest of us. Many have had a rep from engineering come out. Afterwards American Honda or the dealer will offer you a repair with a release saying if the repair fails you cannot come back at Honda. They have not acknowledge the defect with my repair offers and will not warrant the safety of their vehicles with or without repairs. They may even ask for a non-disclosure. One way to test this is to make the condition that the engineer who evaluates your Pilot has to provide you with a report of his findings. Write down everything that happens tomorrow and date and sign your notes. Keep this with your other docs. It puts you in a good position either way. If they refuse to write anything down, that says something, if he writes a report, regardless of what it says, it is to your advantage as well. When you are done, take the vehicle to an independent mechanic that doesn't work for Honda and ask for an eval with report, shouldn't cost more than $50. Please read the document search Petition letter under safercar.gov under Vehicle Owners tab-Defect Investigations tab-type in box DP12002 and click on document search tab to find my Petition letter to NHTSA. Both myself and the Director of Investigations at NHTSA would like to see your video. You can also post it on YouTube and post the link here. In any event, I have talked to the Director and he would like to be in contact with you. Please check my Petition letter for contact info and get back to me.
#6876 of 6895 Re: [safetymatters]
Aug 01, 2012 (3:35 pm)
I just posted ONE of the videos on You Tube. It is titled "2005 Honda Pilot Braking on its own!" Let me know if this is something you can use. Now American Honda keeps pushing back the day that the engineers want to look at my car. First it supposed to be today. I called and they said either first thing next week or at the latest Wednesday of next week. Here is the link:
Aug 01, 2012 (5:11 pm)
Yes. This is good. Are you able to post all of the videos including the one you said you had of the brake pedal not being pushed but you can hear the keys? I really would like to connect you to the Director at NHTSA so they can collect specific information to bolster a recall. If you are not comfortable with this just let me know. Either way I hope you can find my contact info on NHTSA's site. Honda is supposed to provide extensive documents to NHTSA by August 4th. Have you filed a complaint with American Honda? You can do so before they evaluate the car. Just get a case number when you call to have on file. Keep this number handy.
#6878 of 6895 Re: [safetymatters]
Aug 28, 2012 (11:51 am)
Help! I have an 2005 Pilot with a similar issue. Last year I had the Flashing D which stopped after we turned the car off then back on, 6 mos later as I am driving at 55mph the car just stopped. It was taken to the local Honda shop 70 miles from my home and they replaced the 4th gear pressure switch. Yesterday as I am excelerating around 40mph it did it again with the same grinding noise as gill6398 had in his utube video. I have an appointment again with the local shop 70 miles from my home but feel very uncomfortable driving it. I contacted Honda America today and was told that there are not complaints of my type on file. I could not find the info for the NHTSA.
Aug 28, 2012 (12:25 pm)
If your car brakes suddenly by itself then first you must report this to the NHTSA at safercar.gov. (See contact info below.)
NHTSA is presently considering my Petition for a Recall Investigation on 2005 Honda Pilots for involuntarily braking and steering failures. They have posted documents on safercar.gov under Vehicle Owners. Choose tab Defect Investigations. Then type in the NHTSA action number DP12002 and press the orange "Document Search" tab to follow the investigation. My email is posted on the Petition letter there and I can put you in contact with the director of Investigations at NHTSA which is important. Please cotact me. I will hel anyway I can. NHTSA needs to collect all the information they can to produce a Recall Investigation.
You will also find in the document search American Honda’s response dated 8/3/12 to NHTSA confessing they have 87 vehicle owner complaints related to this involuntary braking in their database and 190 filed reports from their dealers of the same.
If anyone else has experienced this with a 2005 Honda Pilot and have not filed a complaint with the National Highway and Transportation Safety Administration, now is the time to do so. They need as much information as possible.
NHTSA Complaints can be filed by phone at 888-327-4236 or online at https://www-odi.nhtsa.dot.gov/ivoq/
It is also important to post a complaint with North American Honda Corp. at 800-999-1009 or by mail to:
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Boulevard
Mail Stop: 500 - 2N - 7A
Torrance, CA 90501-2746
Secondly take the vehicle to an independent mechanic and have them photograph the computer's steering angle and see if the angle changes on its own. If they can reproduce the braking great, if not at least you will have these pics and have them write a short report regarding what they saw.
I would not recommend driving, I would recommend towing it.
Aug 29, 2012 (3:27 pm)
Sorry for the delayed response. I have actually had some positive results from American Honda. I called them to let them know exactly what was going on with my car and stressed the major safety concern. At first it seemed as though they were blowing me off. Then a few hours later I recieved a call from a person from the engineering department saying they had been trying to track me down all day. She said that the engineers down at American Honda in LA wanted to look at my car. I live in Fresno, Ca. which is 6 hours from LA. They ended up flat bedding my Pilot from a local dealership here in town down to American Honda in LA. They paid for a rental car for the two weeks my car was down there. They were able to duplicate the problem and found that the fix was a faulty VSA module. Once this part was switched out they were unable to duplicate the problem again. The dealership detailed my Pilot and had it waiting for me when I got there. Clawson Honda also provided me with paperwork for the work based on what was told to them by American Honda. Knock on wood, but it has been about 3 weeks and I have not had the problem reoccure. I think what did it was the fact that all conversations are recorded when you call American Honda and I was very aggressive when explaining the safety issue and the possibility of someone getting hurt or killed. I also filed a complaint with NHTSA. Listen to what Safety Matters is saying as well. She assisted me all along the way. She has been dealing with this for much much longer than I had.
Oct 15, 2012 (10:16 am)
So I'm new to this whole message board, but our family does have a 2005 Pilot. Needless to say, this is a bit concerning. In the three years we've had the Pilot, we have not had any issues with the brakes (knock on wood), so at this point I'm not sure what exactly to do. Purcharsed the car at Carmax. Do we take it back to them to be serviced? Is there an actual recall in effect that says we shouldn't be driving it until it's fixed?
Thank you all for being on top of it!