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Volkswagen New Beetle Body Work Problems

355 messages,  Last post on Nov 12, 2009 at 4:09 PM

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What is this discussion about? Volkswagen New Beetle, Exterior, Auto Body, Paint, Convertible

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#45 of 355 VW Convertible 2003 by inmylife2 Jun 25, 2003 (10:50 am)
I bought my VW in March 2003, it has been in the shop 4 times since then, 1st the top would not snap into place, 2nd wrong sensor was put in at the manufacturers - car would not start, 3rd back fired and would not go over 25 mh - coil problem, 4th rear window didn't go down, sluggish on acceleration, lights on dash didn't work, and now it is in the shop again for dyeing out while I was driving. I only wish I could enjoy this new found freind. Any suggestions?
#46 of 355 inmylife by fish8 Jul 01, 2003 (4:08 am)
2 words: LEMON LAW!!
#47 of 355 inmylife by justin Jul 01, 2003 (5:55 am)
are you saying you bought a TURBO Beetle convertible in March 03?? didn't think that was possible. and only the 180 hp turbo's have the coil issues as far as i know. didn't realize that the Beetle convertible's offered the 180hp turbos over the 150hp turbos.
#48 of 355 LEMON LAW - DISGUSTED by dfmf56 Jul 14, 2003 (7:41 am)
I leased a new Beetle Convertible from Reydel Volkswagen of Edison, NJ. I have found not only is the product inferior, but Volkswagen and the Dealer does not stand behind it. I attempted to put the top down, the “operational” top according to Reydel upon doing so both roof bracket covers were yanked from their hinges by the top. Somehow, this is my fault and am expected to pay for it. The car has been in the dealer 4 other times for various roof and window problems, but I broke it. ADVICE: Stay away from VW!!!!
#49 of 355 by Mr_Shiftright HOST Jul 17, 2003 (6:15 pm)
dfmf---sorry about your troubles.   We aren't really a Complaint Station here, so unless you have an actual question, please try not to post complaints on this board unless you need assistance / advice in resolving them.   Host
#50 of 355 nb convertible by adavey Jul 17, 2003 (11:48 pm)
my nb convert now has 6k miles and one trip to the shop. the button for the top's handle popped into 2 pieces. the dealer was very helpful and gave me a courtesy car. obviously i didn't have to pay for anything. we'll see how long this one lasts. the experience was so much better than i expected after reading about vw's customer-no-service reputation, i was amazed.
#51 of 355 by Mr_Shiftright HOST Jul 18, 2003 (10:21 am)
Being independent franchisees, dealers can vary widely in their service levels from town to town.
#52 of 355 VW Convertible Top by marianne6 Aug 25, 2003 (12:59 pm)
I realize this is not a complaint board - but I thought you could point me in right direction. We purchased 2003 VW beetle convertible and have had nothing but trouble with it. This will be the 3rd time it is in the shop for convertible top(and probably our 4th attempt at getting top down). I was told by the VW dealer that there are some problems with this? Has anyone else heard anything? Besides lemon law, what recourse do I have? Are there any other places to register complaints and talk with people who have had similar problems? Thanks.
#53 of 355 hi marianne by Mr_Shiftright HOST Aug 26, 2003 (2:52 pm)
Well let's see. Your recourses, in broad terms, would be:   1. Try to work it out with the dealer (sounds like this hasn't worked yet). Whether they "all have issues" with the top isn't your problem, it's the dealer's or VW's problem.   2. Make an appointment to meet with a factory technician from the VW Zone Office who comes to the dealership and tries to resolve your complaint. The dealer will give you the Zone Office number.   3. Failing that, hire a lemon law attorney for a consultation and see if your complaints qualify (they vary from state to state so what you see on the internet might not apply to you).   4. Failing that, file or threaten to file, a civil law suit.   In terms of talking to other owners about how they resolved their complaints, you should use our "search" feature to the left of this page and by typing in VW cabrio or VW convertible, see how many discussions are going on in the various boards at Edmunds.   We (neither hosts nor visitors here) aren't permitted to recommend other auto forums outside Edmunds so you'll have to try the Google search engine for that.
#54 of 355 New VW Owner by newbeetleconv Sep 19, 2003 (9:22 am)
Well, this is the 4th time my new convertible has been back at the dealership in ONE month! The top goes down, but refuses to come back up. First a clamp, now a sensor, then the boot. Geeez, I wish I had found this site BEFORE spending 27,000 on a VW. Thanks for the venting.

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