Last post on Feb 14, 2013 at 8:33 PM
You are in the Volkswagen Beetle
What is this discussion about?
Volkswagen New Beetle, Exterior, Auto Body, Paint, Convertible
#315 of 436 Re: VW [mgossett]
Sep 05, 2007 (7:10 pm)
I am interested in your class action suit! I am fed up with my 2004 VW Beetle Convertible to the point where I am planning to look for a new car. I have had numerous incidents with my windows-I have lost count. Usually one of the front windows hits the roof when you put them up and then go immediately back down. This has happened under warranty and I regret not extending my warranty. I have also paid to have it fixed after the warranty and then fixed free under the parts warranty from when I paid for it. Now, my rear window won't go up all the way and they want to charge me $811 for a new motor and labor. I'm so tired of such a "fragile" car with all it's minor annoying problems. (How 'bout the breaklight that they can't seem to fix!) I really do plan to get a new car and believe me it will not be a Volkswagen! Please let me know if you figure out a way to have Volkswagen take responsibility for this problem.
#317 of 436 Re: VW [inspired4]
Sep 05, 2007 (8:53 pm)
I too own a 2004 VW Beetle Convertible with window issues. From the day I brought my car home I had problems with the front window, I was told it was a known design defect. Three years later they finally fixed the problem. Six weeks ago my rear driver side window broke, stuck in the down position. I took my car to the dealership where it still remains. Unfortunately I was 1,500 over my warranty and was told it would cost $860 to replace the motor regulator. I called VW customer care where they agreed to pay for 50% of the cost for labor and parts. Two days later I found out the part was on back order, over 2,000 requests for the part. There was no estimated time when the motor would be available. After 4 weeks of waiting, I called another dealership to see if they had anything different to add. They recommended to not replace the motor regulator as the design defect still exists and its only a matter of time before it would stop working. They recommended buying a repair kit which corrects the defect at a cost of $120, plus labor. I called my dealership back and discussed with them, of course they were not aware of such a kit, but after doing "their research" they came across a "new bulletin" that VW was getting ready to publish (hum questionable?) The dealership called me this week to advise me the repair kit was in and my car would be ready. Ten minutes later the dealership called me back to tell me it was the wrong side and would need to re-order and hopefully they are in stock. This was 2 days ago and have not heard back. Have never been more frustrated and disappointed with service. If anyone has advice, I'm all ears.
#318 of 436 VW window motors
Sep 06, 2007 (6:11 am)
Just spoke to a representative at VW again. Very courteous and I directed her to this site and tried to make them aware of what is going on here and that I would be filing a class action suit. She did tell me that she will escalate this and get my complaint reviewed internally. IMPORTANT: Everyone with claim needs to KEEP CALLING VW and refusing to take no for any answer. I requested my monies back and that warranty on windows (all 4) be extended for 7 years, what I believe is the maximum amount of time for a loan. At least we would like the cars paid off before having to pay $800 a pop. KEEP CALLING = DON'T TAKE NO, at least we will keep them busy on the phone until suit can be filed. The sad part is this little 2006 was my dream car. I have wanted a VW bug since I was a teenager and a convertible. Thank goodness I took out extended warranty on mine. Don't forget attend a rally in largest city near you with sign - IM CUTE, BUYER BEWARE and take names. We can divvy up the work and expense required on this. Post here which rally you intend to attend so we can be sure we show up at lots of different places. Once you have names, I made my email public instead of private. I want to be contacted with names so I can take to lawyer. Once it is filed maybe we can get on tv to get more names for class action suit like they do for the medicine things. We can make this huge issue. Also, be sure anyone commenting on your cute little car is always made aware your not happy with VW. I plan to look us dates for next rally whether in El Paso, Lubbock, Midland or Albuquerque and be at the next one.
#319 of 436 VW window motors/regulators
Sep 06, 2007 (6:55 am)
I just filed my complaint at http:/www-ode.nhtsa.dot.gov/cars/problems/comlain. The very nice representative suggests everyone file a complaint. Actually, this probably is a safety issue. If you can't roll your windows up you are sure setting yourself up to be robbed. You can make the complaint on the web or by phone. Need VIN #. PLEASE EVERYONE FILE A COMPLAINT WITH THEM.
#320 of 436 VW window motors/regulators
Sep 06, 2007 (8:59 am)
Basically, I've been going about this wrong on the forum and I apologize to the host. However, because I am withing to resolve this issue I have gone public on the forum. By clicking on my name you can reach me directly. However, keep posting on website because we must hear about everyone's problems with Beetle.
#321 of 436 No problem
by pf_flyer HOST
Sep 06, 2007 (10:33 am)
I've emailed you about other options as well, like CarSpace pages and blogs.
If you haven't set yours up yet and need to know more, feel free to click on my username and send an email with your questions.
Part of the host job description!
And since I mentioned blogs...LOL... hope you'll enjoy mine. I'm doing a VW entry tomorrow!
#322 of 436 Re: VW window motors/regulators [mgossett]
Sep 06, 2007 (7:37 pm)
OK...GREAT NEWS>..I already have 2 interested Los Angeles Attorneys interested in this case....One was outraged when he heard about what we are all going through with VW. Apparently he has numerous huge class action suits with HUGE wins under his belt!...Other on isnt as aggressive..I say we push for the cut throat man and hit them huge. PLEASE PEOPLE POST HERE>>>TELL US OF YOUR HORRIFIC WINDOW ISSUES>>>>>this post is doing something. We need as much input as possible.
#323 of 436 A reminder
by pf_flyer HOST
Sep 06, 2007 (7:50 pm)
Talking about problems with vehicles here is fine, but the forums cannot be used for discussion of or organizing any legal action. Please keep that off the forums and in email.
Sep 06, 2007 (11:06 pm)
Look we are going about this wrong and apologies to host again. He has directed us to car space and set up blog, I'm going to try to do that either tomorrow or Saturday depending on schedule. I think this is where we can take names. Hey great about attorney, I can't wait to hear from you. Call me.