Last post on Jan 10, 2013 at 3:13 PM
You are in the Ford Excursion
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Ford Excursion, SUV
#194 of 519 exploding rear window
Aug 06, 2006 (6:46 pm)
As I was driving down the road, with no other vehicles on he road, my
back rear window just exploded. I stopped and looked at the glass there
were no holes all intact hanging to the tint when I got back in and
shut the door then the glass went everywhere. I took it to Bell Ford in
Phoenix AZ where I had purchased it. They stated that this is not a
defect so I would have to submit it to my insurance. EXPLODING GLASS IS NOT
A DEFECT, SO IT'S SUPPOSED TO DO THIS? I asked them about a recall and
on the ford explorer for the same reason and they claimed not to know
about this yet I found it on the internet. They tried to say maybe I had
hit something causing the window to shatter. I told them that just
because I am a female does not mean I don't know anything about vehicles,
if I hit something hard enough to cause the window to explode there
would be damage to the vehicle. At this point they began to give me another
excuse. I found situations of other ford vehicles, and mercury having
this problem and yet it didn't matter, they stated only if there is a
recall will they do something about it. Though I also found situations of
acura and honda owners having this occur and even though there are no
recall on these vehicles, the companies took care of the situation. I
guess Ford does not stand behind their product maybe this is why they are
in a financial bind. I have a 2004 ford excursion and a 2004 mustang.
My family owns fords also. I would like to support the BUY AMERICAN but
I can't afford to! They are saying replacement is $1300! When Honda and
Acura are standing behind their products. The dealership contacted ford
and I had a message on my phone from a ford rep asking me to call the dealership back. Their solution was if i
submit it to my insurance company while they made the repairs they would
give me a vehicle to drive!! BIG WHOOP! I turned down the offer. If you
have had a similar occurance or maybe know what else I can do please let me know. Thank you
#195 of 519 Re: exploding rear window [mdarlington]
Aug 19, 2006 (6:15 pm)
Thanks for your post. I too just had a similar problem with an exploding rear window...but in my brand new Nissan Sentra. Yesterday, while driving on westbound 8 near Dateland Ariz., on the freeway doing about 75 MPH, the rear window suddenly exploded. My first thought was a tire blowout (very loud concussion). Then I saw the glass inside (blew inward) and thought it could be a nut case wacko shooting at passing cars. I drove to the first exit about two miles west and called the highway patrol to report it in case it was a shooter. They thanked me but said no other reports had been placed.
Having just completed a 3 week 5,000 mile road trip in my new car with daytime temps over 105, I didn't think the 100 degree temp yesterday could cause this. No bullet holes, no rock fragments, nothing to indicate how it happened. No cars passing either way, no flying debris, nothing. It just happened without warning. A really big surprise.
My rear window was partially tinted and had glass heaters but the autoglass company said that should not cause problems. Nissan said no recalls were in effect yet on this but had no explanation. It does occur though but maybe unknown factors (heat, small rock ding, high air conditioning?) Other ideas: USAF experimental laser beam weapons? Homeland Security secret weapon? Aliens from another planet?
Oh well, I'll pay my deductible and just get 'er done!
I hope others report this problem....it's really scary when it happens.
#196 of 519 Re: Problems with middle bench seat. [mawade]
Aug 28, 2006 (7:21 pm)
FYI, regarding the stap that holds the floor mat up on the middle bench seat, I took mine to the dealer and they had an uphosterer screw it in place, works great.
#197 of 519 Re: To buy or not to Buy an Excursion? [palbert]
Aug 28, 2006 (9:20 pm)
do you have a particular model in mind? (maybe know someone who is selling?)
you should get a very good price on this vehicle, no matter the year or mileage, unless you want diesel.
I've owned a 2000 Ex, v-10 2wd (base model and now an '04 V-10 Limited 4WD. Both were great vehicles and fun to drive, although mileage is a bit depressing (11 MPG average)
The first one I drove to 36k miles, never a problem, oil changes only, the 2nd one had the Ball joints replace under warranty, otherwise only oil changes, has about 45k miles on it now. bought the 04 used in 04 (20k miles on it) paid 28 for a car that stickered at 50 and was only 10 months old.
Enjoy your EX if you get a good deal, they are a lot of fun!
#198 of 519 Re: Problems with middle bench seat. [pw3]
Aug 28, 2006 (9:24 pm)
uhmmm, how do you fold it back if its screwed in place instead of velcroed?
what did they charge for this 'fix'?
#199 of 519 2001 Excursion rough ride
Aug 29, 2006 (5:52 pm)
Bought a 2001 XLT 5.4 V8. I bought it to tow my camper which it does fairly well wish I had the V10. The problem is when we drive it without a load it is a very rough ride. I have read about others getting different shocks and things for a better ride. What is it exactly that I need for the smoother ride? Yes I know it is still a truck but the wife would prefer a smoother ride. Any help would be great.
#200 of 519 Re: Problems with middle bench seat. [jesrf]
Aug 29, 2006 (7:07 pm)
They screwed the velcro strap onto the back of the seat. The board with velcro still works the same. It was covered by the warranty.
#201 of 519 Re: 2001 Excursion rough ride [tenderuc]
Aug 31, 2006 (4:39 pm)
Sorry, I don't have advice for you. My wife complained about the ride as well. I changed the Shocks (RMX Monotube)and that helped with the turns (no longer feel like I'm going to fall out of the truck and the jack hammer effect when hitting bumps. When carrying a full load in the Excursion V-10 it is a very good ride.
#202 of 519 Re: To buy or not to Buy an Excursion? [palbert]
Sep 10, 2006 (3:13 pm)
I still have my 2001 V-10 2X4 with 46,000 miles on it. I have gotten as much as 18.7 mpg and as little as 11.5 mpg in town. I pull a 18ft bass boat with it and the kids. So far the only problem I have had was a failed windshield wiper motor. I have had work trucks with the Power Stroke engine and am glad I purchased the V-10 engine. I feel it does just as well with only about 2 mpg less than the diesel. Consider that diesel now cost more than gas and the maintenance cost is higher on the diesel and the added purchase price of the diesel the V-10 was a good choice. Due to the vehicles weight I would mot recommend the 5.4 engine.
#203 of 519 Exc Door Locks, Remote Keyless Entry, Radio
Sep 13, 2006 (6:48 am)
Have a problem where these things no longer work:
- remote keyless entry
- driver door entry keypad
- door locks
- radio stays on for 10 minutes after turning off ignition _AND_ opening the doors (should turn off if you open the doors)
- night-time headlight 'on' mechanism doesn't work (headlights do work manually, however)
This started gradually with the door locks working intermittently, then started noticing the radio+door problem, then it all stopped working suddenly a few days later
Heard it might be the 'front electronic module' but need confirmation before I sell my Left arm to finance the replacement costs.