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CarsDirect.com experiences

753 messages,  Last post on Jun 09, 2009 at 1:18 PM

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#747 of 753 Bad, Sad experience with CarsDirect.com by rickrace Jun 21, 2008 (6:43 pm)
After buying four cars through CarsDirect, we have had a miserable experience with this company. From the time my wife contacted CarsDirect, it has taken 2 months to get the car she wanted. Granted, the color/combination was hard to come by, but the communication with the "customer service representative" was a joke. Finally, when we went to pick up the car, the dealer low-balled on the trade-in, despite what we were told from the CarsDirect representative. This so-called "good deal" ended up being more than we probably could have bargained for from a dealer. After four otherwise satisfactory dealings with this company, I cannot recommend it any longer to family and friends.
#748 of 753 No Better than Dealers by Dissedlady Jan 29, 2009 (8:17 pm)
I just bought a wonderful Subaru Legacy through CarsDirect, but there was no advantage in it. Initially, the car price they quoted me was $2000 less than the dealer quote, but by the time of sale, it was the same price. Also, even though CarsDirect graciously offered to deliver the car (the dealer was 75 miles away), by the time the car was delivered, the paperwork was wrong, due to the CarsDirect salesperson. Therefore, there was the hassle of phone calls and faxing, which could have been avoided if I were physically present at the dealer's and doing my own buying. I also did not have the advantage of salesperson showing me the workings of the car. It was basically dropped off. After this, I would have preferred going to the local dealer, 30 miles away and buying the car myself. Replies to this message: jipster (Feb 01, 2009 10:51 am) fezo (Feb 04, 2009 4:17 pm)
#749 of 753 Re: No Better than Dealers [Dissedlady] by jipster Feb 01, 2009 (10:51 am)
Replying to: Dissedlady (Jan 29, 2009 8:17 pm) Initially, the car price they quoted me was $2000 less than the dealer quote, but by the time of sale, it was the same price.   How's that? Carsdirect have a $2,000 doc. fee? Replies to this message: fezo (Feb 04, 2009 4:17 pm)
#750 of 753 Re: No Better than Dealers [jipster] by fezo Feb 04, 2009 (4:17 pm)
Replying to: jipster (Feb 01, 2009 10:51 am) They have really excellent mop and glo.
#751 of 753 Re: CarsDirect target price vs. TMV [oldfarmer50] by carchicky Jun 04, 2009 (10:32 pm)
Replying to: oldfarmer50 (Oct 28, 2007 11:20 am) The CarsDirect Target price is only an estimated average of how much that particular vehicle is selling for in the zip code specified. The only price that should be taken into a literal context is the CarsDirect price. If you see a Target price, it's an indication that CarsDirect does not have access to that vehicle in your area. Try using a different zip code until you see a CarsDirect price. Target Price - CarsDirect price: 2 diff things. Hope this helps. Replies to this message: joel0622 (Jun 09, 2009 12:43 pm) nortsr1 (Jun 09, 2009 1:18 pm)
#752 of 753 Re: CarsDirect target price vs. TMV [carchicky] by joel0622 Jun 09, 2009 (12:43 pm)
Replying to: carchicky (Jun 04, 2009 10:32 pm) Cars direct can do nothing for you that you can't do for yourself with 30 minutes of research and a few emails. All you are doing with them is adding one more person in the mix with there hand out. Replies to this message: nortsr1 (Jun 09, 2009 1:18 pm)
#753 of 753 Re: CarsDirect target price vs. TMV [joel0622] by nortsr1 Jun 09, 2009 (1:18 pm)
Replying to: joel0622 (Jun 09, 2009 12:43 pm) True, but it is a very fast and easy way to get a starting point idea. I never use them, but do go to their site for a fast reference.

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