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#738 of 769 Re: ......experience buying new Pilot on carsdirect.com [ezshift5]
Jul 10, 2007 (12:50 pm)
I just purchased a Highlander 07' through CD last week. A good process with a minor glitch that caused one day delay. I am happy about it. I live in N. Cal if it makes any difference.
7 years ago I bought one through CarOrder.com, same concept. The difference is CD is making money while CarOrder threw in $$$ per transaction.
Just a data point.
#739 of 769 Re: ......experience buying new Pilot on carsdirect.com [tmxl]
Jul 11, 2007 (5:19 am)
I googled CarOrder.com and it went directly to AutoNation???
#740 of 769 Re: ......experience buying new Pilot on carsdirect.com [nortsr1]
Aug 06, 2007 (12:20 pm)
My experience was not good. Wanted to buy a Honda Pilot EX-L RES. My first contacts with CD went well ...they responded very quickly, nice conversation and no pressure to sell. I described exactly what I wanted, she sent me info, forms to fill etc. She confirmed they had a car in stock. Then, after 2 days .... silence. I called the sales rep to ask what was going on and she said "oh, we couldn't find the car, sorry. Can't help you. I sent you an email yesterday". I asked her to re-send her note but nothing came through to me!
I was disappointed. Clearly she didn't send anything back to me and didn't want to. Besides, what prevented them from calling me directly?
Overall, not a pleasant experience. I won't be going back to them anytime soon.
However, this story DOES have a happy ending. I got a great deal from a local Honda dealer who matched the CD's 'target price' and more!
#741 of 769 Re: Awesome experience buying new Pilot on carsdirect.com [marynator]
Aug 14, 2007 (3:44 pm)
Good job staying on your P's and Q's with this set up, and for ignoring the dealership's attempts to sell you what you don't want. I was reading up on CarsDirect lately, and saw where they drive your vehicle to your house on a flatbed, and take your car away after unloading your new one. THAT's got to be something to see, and would actually make buying fun again!
Women have to really be strong when it comes to dealerships; this is why I'd just as soon not deal with them. They truly think you're stupid and dare you to get mad at them. Evil. Anyway, thanks for the detail on your purchase, you bought a good brand of car that's not likely to give you any trouble soon. I'm adding this to the information bank of alternatives to traditional car purchasing.
Frankly, I'd use bank or credit union financing over anything the Internet or the dealer had to offer. I'd like a service like that where I could say, I've got the cashier's check ready to fill in, get me my car. Seems like a lot of potential problems stem from things that aren't related to buying the car, such as servicing the car and financing the car. But I think financing should be done before the search even begins, just like for a house.
#742 of 769 Re: Awesome experience buying new Pilot on carsdirect.com [marynator]
Oct 05, 2007 (6:33 am)
I saw that same deal on the pilot it was excellent. Fraid CD doesnt have that deal anymore though. Now that I am looking.
#743 of 769 Can beat Carsdirect but great reference
Oct 05, 2007 (6:39 am)
First place I go is carsdirect to get a reference on a price. I also check invoice very closely including any rebates.
But I have not used it yet. Since I seem to be able to beat the prices on toyotas localy by about 500-750 bucks less then CD. Remember CD marks up the prices and some dealers just want to unload more cars at lower prices. But CD is great reference.
One thing, I haven't read the agreement at CD but I am assuming that when you have the car delivered to the dealership they charge the dealer fee which is usually about $600.00 on top of the price you deal with. Or does CD include all fees in their price?
Also if you go pick up the car and it has a scratch or something cosmetic how do you get that repaired/replaced etc. Does the dealer deal with it?
#744 of 769 CarsDirect target price vs. TMV
Oct 28, 2007 (11:20 am)
Just for laughs I looked up the price of a car I'm interested in on both Carsdirect and Edmunds. I was surprised to see that Carsdirect's target price is $1400 less than Edmunds TMV.
Is the target price just pie in the sky or can they really get your car for that price? In this case the price was $700 less than what CD said was invoice.
#747 of 769 Bad, Sad experience with CarsDirect.com
Jun 21, 2008 (6:43 pm)
After buying four cars through CarsDirect, we have had a miserable experience with this company. From the time my wife contacted CarsDirect, it has taken 2 months to get the car she wanted. Granted, the color/combination was hard to come by, but the communication with the "customer service representative" was a joke. Finally, when we went to pick up the car, the dealer low-balled on the trade-in, despite what we were told from the CarsDirect representative. This so-called "good deal" ended up being more than we probably could have bargained for from a dealer. After four otherwise satisfactory dealings with this company, I cannot recommend it any longer to family and friends.