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CarsDirect.com experiences

753 messages,  Last post on Jun 09, 2009 at 1:18 PM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#704 of 753
press request by kirstie_h HOST
Mar 17, 2005 (1:37 pm)
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To help with writing an online shopping article in a national magazine, a reporter would like to speak with anyone who bought a new or used car or truck off the internet. The reporter is especially interested in hearing from folks who got great deals. Please respond to jfallonedmunds.com by Thursday, March 24, 2005.
#705 of 753
Price Changes by carbuyer25
Jun 07, 2005 (1:00 pm)
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Does anyone know how often CarsDirect changes their prices?
#706 of 753
CarsDirect price lower than Edmunds TMV price?/Dealer Price Quotes by tygar
Jun 22, 2005 (11:06 am)
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I'm deciding whether or not to use CarsDirect to buy a new Sienna CE. I'm getting a slightly lower price (by $300) from CarsDirect than the Edmunds TMV price; based on earlier posts, it seems like the TMV price is usually a little lower. Am I correct in assuming, based on the numbers, that CarsDirect might be a viable buying option in my case, especially since I'm not a skilled haggler?
 
Does anyone tried the Dealer Price Quote from Edmunds? I was hoping to receive quotes via e-mail, but instead I just got the usual dealer-speak, in e-mails and phone messages. I don't know if the experience is different for people in different areas (I'm in northern New Jersey).
 
Thanks!
#707 of 753
Re: CarsDirect price lower than Edmunds TMV price?/Dealer Price Quotes [tygar] by 307web
Jun 22, 2005 (5:32 pm)
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Replying to: tygar (Jun 22, 2005 11:06 am)

If Carsdirect has the car you want at the price you want and you don't want to deal with haggling, then just use them.
Did you talk to them to see if they actually had the car you wanted with the options you wanted?
Just because you can configure the car online at carsdirect.com with certain options and colors, doesn't mean a car exactly like that is readily available.
#708 of 753
Re: CarsDirect price lower than Edmunds TMV price?/Dealer Price Quotes [307web] by qbrozen
Jun 23, 2005 (6:15 am)
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Replying to: 307web (Jun 22, 2005 5:32 pm)

Based on what I've read on their site, they will take your commitment to buy and send it to a bunch of dealers in their network, asking for a vehicle equipped the way you specified at the specified price. Then those dealers will respond. So the only way to find out if the car is available is to actually make the commitment to buy the car first.
 
tygar - if you use carsdirect, please be sure to come back and post how it worked out for you. I've often thought of using them, but I usually just take the quote to a local dealer and show it to them as a bargaining tool (that is, after they balk at my verbal offer - pulling out other quotes is usually a last resort for me).
#710 of 753
pushnotpull by audia8q
Jul 08, 2005 (12:49 pm)
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what does your post have to do with cardirect.com???
 
I also would like to hear the other side of this story....something isnt adding up. I'm not saying you car isnt defective but something is missing here.
#711 of 753
Re: pushnotpull [audia8q] by kirstie_h HOST
Jul 09, 2005 (6:57 am)
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Replying to: audia8q (Jul 08, 2005 12:49 pm)

Sorry - the post was removed. We don't allow profanity OR for individual salespeople/managers/technicians to be named on the boards without their consent.
#712 of 753
Extremely Bad Experience with CarsDirect.com by lisa19
Jul 30, 2005 (1:31 pm)
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I spent 3 days working with Carsdirect.com and had more problems than I can possibly list. The rep was unprofessional and kept losing our paperwork (licenses and insurance info), he did not return phone calls or give us exact information regarding the vehicle we had chosen. We finally asked to work with a supervisor and it seemed like we were finally getting quality service. After taking our deposit, she told us that we would have to pick up our vehicle 50 miles from our house. I asked why and was told that eventhough there are 10 dealerships within 10 miles of us, Carsdirect.com only worked with the one 50 miles away. We live in a large city so this was surprising. We were prepared to go and pick up the car when she called back to let us know the car had been sold and we were out of luck. This process wasted 3 days and we ended up going to the dealer up the street and getting the same vehicle within 2 hours and at the same price. I wouldn't recommend that anyone use carsdirect.com unless they have a lot of time to waste.
#713 of 753
lisa19 by nortsr1
Jul 31, 2005 (4:29 am)
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Why didn't you go to your "local" dealer first?????

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