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Smart Shopper CarsDirect.com experiences
753 messages, Last post on Jun 09, 2009 at 1:18 PM
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Replying to: Car_man (Dec 20, 2002 8:24 am) A board bud just bought an '03 Si at $16.1K CD quote: $18,460. "SAVE BIG MONEY", says the pop-up. ROFLMAO! |
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Replying to: Car_man (Dec 20, 2002 8:24 am) Are you saying that it's not on the invoice? The fact remains, neither Edmunds, KBB, intellichoice, carsdirect, carprices.com, nor any other website actually invoices cars. Manufacturers do. Your willingness to grant greater authority to third party web sites over those who are actually party to the transaction totally mystifies me. You've been a participant of town hall including repeated discussions of the regional advertising fee for years, after all that time and effort I find it extremely hard to believe that you could still harbor any serious doubt about its existence and whether it appears as part of the manufacturer's invoice. CWJ
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Replying to: Car_man (Dec 20, 2002 8:24 am) |
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Replying to: Car_man (Dec 20, 2002 8:24 am) You answered your own question---"party to the transaction". That in and of itself makes it questionable. I try to do research from many varied resources. I would never outright trust what the manufacturer or dealer said without doing my own research. edmunds has nothing to gain by whatever car i buy, a dealer or manufacturer does. |
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Replying to: Car_man (Dec 20, 2002 8:24 am) ; ) Mackabee |
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I am just finishing up buying a car through Carsdirect. I used this because I simply do not care for the traditional haggling experience. The price for the vehicle I bought was close enough to keep me happy. However, dealing with them has been less than perfect. There were several cases of saying one thing, then doing another. The topper was I obtained the loan through them. I specifically spoke with the CD person about prepayment penalties as I always pay off vehicles within a year or so of buying. When the final paperwork for the loan arrived, the form states there may be a penalty. I contacted them about this by phone, but have yet to hear back. Next time, I will do what I did the time before this one. Figure out a price I am happy with, then just call dealers until one can supply what I want at that price. So much for that idea...
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To all Concerned: This is a copy of an email sent to CarsDirect.Com and a dealer in NJ Dear CCCCC, We now have our car (2004 Freestar, CarsDirect CT#: 999999999 and I had some issues including the trade-in. First, they gave me $400, not $800 as you said on the phone. xxxx xxxxxxx was the salesman that did the deal with me. Just a little background, I have been buying Fords for 20 years, Escorts, Windstars and Tauruses. The other problem we had was with 2 other CARXXX salesmen. One named F R. and the other named D C. (Mr. C actually left me his cell number - 777-777-7777). On Thursday, Mr. R called me and said that "no cars can leave the lot before 3:00pm Saturday, when XXXXX came in. I called you at Cars Direct and you then referred me to xxxxx. On Saturday morning, at 8:00am, right before we left the house to buy the car, D C called and said the same thing - no car is leaving the lot until 3:00pm, when XXXXX came in. We went to CARXXXX anyway based on my wife's insistence (the whole family went). I called xxxxxx on the way and he explained that the two other salesman were maybe just "trying to steal the sale". At this point, I am not sure how far to take this. These are the issues as I see them: 1. Why is Cars Direct sending people (families) into this kind of environment? 2. I have issues with CARXXXX and will be seeking legal advice and complaining to Ford. It is stressful enough buying a car without it becoming a war between sales people. 3. You said that you had $800 for my trade-in and that was not true. It was a classic bait and switch situation. 4. Faxing copies of documents to my Auto insurer. I faxed the documents myself since CARXXXX did not. Even though CARXXXX said that they would. It could have been worse if we were more gullible. I assume this is happening more times than you realize. I have discussed these issues with my friends and will discuss the experience on Edmunds.Com and my friends are now very aware of the issues of "buying a car on the internet". YankeFan55 |
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