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CarsDirect.com experiences

753 messages, Last post on Jun 09, 2009 at 1:18 PM
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Just for laughs I looked up the price of a car I'm interested in on both Carsdirect and Edmunds. I was surprised to see that Carsdirect's target price is $1400 less than Edmunds TMV. Is the target price just pie in the sky or can they really get your car for that price? In this case the price was $700 less than what CD said was invoice.
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| After buying four cars through CarsDirect, we have had a miserable experience with this company. From the time my wife contacted CarsDirect, it has taken 2 months to get the car she wanted. Granted, the color/combination was hard to come by, but the communication with the "customer service representative" was a joke. Finally, when we went to pick up the car, the dealer low-balled on the trade-in, despite what we were told from the CarsDirect representative. This so-called "good deal" ended up being more than we probably could have bargained for from a dealer. After four otherwise satisfactory dealings with this company, I cannot recommend it any longer to family and friends. | |
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I just bought a wonderful Subaru Legacy through CarsDirect, but there was no advantage in it. Initially, the car price they quoted me was $2000 less than the dealer quote, but by the time of sale, it was the same price. Also, even though CarsDirect graciously offered to deliver the car (the dealer was 75 miles away), by the time the car was delivered, the paperwork was wrong, due to the CarsDirect salesperson. Therefore, there was the hassle of phone calls and faxing, which could have been avoided if I were physically present at the dealer's and doing my own buying. I also did not have the advantage of salesperson showing me the workings of the car. It was basically dropped off. After this, I would have preferred going to the local dealer, 30 miles away and buying the car myself.
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Replying to: Dissedlady (Jan 29, 2009 8:17 pm) How's that? Carsdirect have a $2,000 doc. fee?
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Replying to: jipster (Feb 01, 2009 10:51 am) |
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Replying to: oldfarmer50 (Oct 28, 2007 11:20 am)
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Replying to: carchicky (Jun 04, 2009 10:32 pm)
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Replying to: joel0622 (Jun 09, 2009 12:43 pm) |
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