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1262 messages,  Last post on Nov 24, 2009 at 4:19 PM

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What is this discussion about? Dodge Sprinter Cargo, Dodge Sprinter, Van

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#1237 of 1262 Re: bad glow plugs/ replace cylider head [cornjolio] by ernstck Jan 13, 2009 (8:25 am)
Replying to: cornjolio (Jan 11, 2009 6:23 pm) Thanks for your reply- Chrysler wouldn't even talk to me, they just said-"not under warranty because the head wasn't broken before the plug had to come out." Did you go through the sprinter dealer or directly through Chrysler?   Chris
#1238 of 1262 glow plugs by cornjolio Jan 13, 2009 (1:37 pm)
I brought my truck into a sprinter dealer. I believe my stuck glow plug was cross threaded and not just 'stuck'. They still haven't repaired it yet and I don't believe they can fix it properly anyway.. I am selling the POS. Joel Replies to this message: ernstck (Jan 15, 2009 5:48 pm) punter1 (Feb 02, 2009 6:50 pm) ernstck (Feb 04, 2009 4:14 pm) and 2 more... punter1 (Feb 02, 2009 6:53 pm)
#1239 of 1262 Re: glow plugs [cornjolio] by ernstck Jan 15, 2009 (5:48 pm)
Replying to: cornjolio (Jan 13, 2009 1:37 pm) Ugh. Plug in my van is "melted". Still not fixed- in the shop since Dec. 24. I was going to buy a second one for the business, but now I'm thinking selling this one might be the only way to avoid buying a second one without getting a second one. Chris Replies to this message: punter1 (Feb 02, 2009 6:50 pm) ernstck (Feb 04, 2009 4:14 pm) surlyoldbill (Feb 04, 2009 4:34 pm) altered3 (Feb 04, 2009 4:51 pm) punter1 (Feb 02, 2009 6:53 pm)
#1240 of 1262 Re: glow plugs [ernstck] by punter1 Feb 02, 2009 (6:50 pm)
Replying to: ernstck (Jan 15, 2009 5:48 pm) A vehicle this rare, with parts and expertise expensive, rare or both, would behoove the owner to get the 7 year 100K mile factory warranty. Replies to this message: ernstck (Feb 04, 2009 4:14 pm) surlyoldbill (Feb 04, 2009 4:34 pm) altered3 (Feb 04, 2009 4:51 pm)
#1241 of 1262 Re: glow plugs [ernstck] by punter1 Feb 02, 2009 (6:53 pm)
Replying to: ernstck (Jan 15, 2009 5:48 pm) Mercedes mechanic would probably do a better job than either a dodge or freightliner mechanic.
#1242 of 1262 Re: glow plugs [punter1] by ernstck Feb 04, 2009 (4:14 pm)
Replying to: punter1 (Feb 02, 2009 6:50 pm) according to my warranty book, I have a 7 yr, 70,000mi. warranty. Chrysler says the plugs aren't part of it. At this point, I'm guessing the owners of Chrysler-Cerberus- and isn't that an apt name- aren't planning to pay out any warranty money.      I got the truck back on the 20th of Jan. Anybody want to guess what it cost?   I agree about the mechanic. My thought had been that the work would have to be done by the dealer to be under warranty. I have a local mechanic who has worked on it and been fair and timely. I run a plumbing business, and not having the van for nearly a month was a real killer. Replies to this message: surlyoldbill (Feb 04, 2009 4:34 pm) altered3 (Feb 04, 2009 4:51 pm)
#1243 of 1262 Re: glow plugs [ernstck] by surlyoldbill Feb 04, 2009 (4:34 pm)
Replying to: ernstck (Feb 04, 2009 4:14 pm) GP's are $12 each at my local dealer, and take about 5 minutes each to replace with common tools. Would you pay someone to change your oil or replace a bulb? I had #1 and 4 burn out, which also blew the GP relay. Dealer blamed it on water in fuel. I actually had two burned out GP's when I still had a warranty, and the dealer replaced them under warranty. I bought the van used in another State, and that didn't matter. I can highly recommend Victory Auto World in Petaluma CA.
#1244 of 1262 Re: glow plugs [ernstck] by altered3 Feb 04, 2009 (4:51 pm)
Replying to: ernstck (Feb 04, 2009 4:14 pm) suggest you inquire a little deeper as to glow plug warranty, it's two way Bosch Warranty is applicable as to the original warranty separate to Chrysler.  Glow plug have a use by limit 100 thousand miles or five years which ever comes first. therefore a seven year warranty on drive trains by Chrysler warranty is void as Glow Plugs and injectors are not to be included with the actual drive-train warranty.  Warranty replacement is dependent on the actual cause of failure but it's a Grey area as to who is responsible towards warranty replacements. It's contentious.

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