- #1234 of 1262
-
Re: bad glow plugs/ replace cylider head [ernstck]
by cornjolio
-
Jan 11, 2009 (6:23 pm)
-
|
|
Replying to: ernstck (Jan 11, 2009 10:57 am)
Yes...and they wouldn't have found it if I hadn't started pulling glow plugs to fix my starting problem. But since I worked on it...they wouldn't cover it completely. I have to come up with 1 thousand...they will pay the balance..it needs a new head. They said they would have covered it if I hadn't worked on it. I am not bitter anymore..I'm just going to sell the POS!
Joel
|
- #1235 of 1262
-
Re: bad glow plugs/ replace cylider head [cornjolio]
by altered3
-
Jan 11, 2009 (9:00 pm)
-
|
|
Replying to: cornjolio (Jan 11, 2009 6:23 pm)
Well lessons learnt, doing your own repairs voids warranty.
It doesn't help though when the dealerships still have not worked out how to extract a frozen plug, It can be done, as to genuine qualified Mechanics able to do this at a reasonable cost stateside.
|
- #1236 of 1262
-
Re: bad glow plugs/ replace cylider head [signet]
by ernstck
-
Jan 13, 2009 (8:17 am)
-
|
|
Replying to: signet (Jan 11, 2009 1:51 pm)
thanks. my warranty book says 7yrs./70,000mi. and lists "core plugs" as part of the power train. I'm not a mechanic- is that the same as a glow plug? cause if it is, I can't see how they can deny my claim. Dealer mechanics at Freightliner could not get the plugs out. I've loved this truck-no stooping over in back, great turning radius, excellent mileage, excellent handling, excellent storage, but maintenance has been a nightmare both for time wasted and huge cost. I don't miss my old Dodge B250- put 4 rear ends in it, but I don't think I'll get another Sprinter at this point.
|
- #1237 of 1262
-
Re: bad glow plugs/ replace cylider head [cornjolio]
by ernstck
-
Jan 13, 2009 (8:25 am)
-
|
|
Replying to: cornjolio (Jan 11, 2009 6:23 pm)
Thanks for your reply- Chrysler wouldn't even talk to me, they just said-"not under warranty because the head wasn't broken before the plug had to come out." Did you go through the sprinter dealer or directly through Chrysler?
Chris
|
- #1238 of 1262
-
glow plugs
by cornjolio
-
Jan 13, 2009 (1:37 pm)
-
|
I brought my truck into a sprinter dealer. I believe my stuck glow plug was cross threaded and not just 'stuck'. They still haven't repaired it yet and I don't believe they can fix it properly anyway.. I am selling the POS.
Joel
|
- #1239 of 1262
-
Re: glow plugs [cornjolio]
by ernstck
-
Jan 15, 2009 (5:48 pm)
-
|
|
Replying to: cornjolio (Jan 13, 2009 1:37 pm)
Ugh. Plug in my van is "melted". Still not fixed- in the shop since Dec. 24. I was going to buy a second one for the business, but now I'm thinking selling this one might be the only way to avoid buying a second one without getting a second one.
Chris
|
- #1240 of 1262
-
Re: glow plugs [ernstck]
by punter1
-
Feb 02, 2009 (6:50 pm)
-
|
|
Replying to: ernstck (Jan 15, 2009 5:48 pm)
A vehicle this rare, with parts and expertise expensive, rare or both, would behoove the owner to get the 7 year 100K mile factory warranty.
|
- #1241 of 1262
-
Re: glow plugs [ernstck]
by punter1
-
Feb 02, 2009 (6:53 pm)
-
|
|
Replying to: ernstck (Jan 15, 2009 5:48 pm)
Mercedes mechanic would probably do a better job than either a dodge or freightliner mechanic.
|
- #1242 of 1262
-
Re: glow plugs [punter1]
by ernstck
-
Feb 04, 2009 (4:14 pm)
-
|
|
Replying to: punter1 (Feb 02, 2009 6:50 pm)
according to my warranty book, I have a 7 yr, 70,000mi. warranty. Chrysler says the plugs aren't part of it. At this point, I'm guessing the owners of Chrysler-Cerberus- and isn't that an apt name- aren't planning to pay out any warranty money.
I got the truck back on the 20th of Jan. Anybody want to guess what it cost?
I agree about the mechanic. My thought had been that the work would have to be done by the dealer to be under warranty. I have a local mechanic who has worked on it and been fair and timely. I run a plumbing business, and not having the van for nearly a month was a real killer.
|
- #1243 of 1262
-
Re: glow plugs [ernstck]
by surlyoldbill
-
Feb 04, 2009 (4:34 pm)
-
|
|
Replying to: ernstck (Feb 04, 2009 4:14 pm)
GP's are $12 each at my local dealer, and take about 5 minutes each to replace with common tools. Would you pay someone to change your oil or replace a bulb? I had #1 and 4 burn out, which also blew the GP relay. Dealer blamed it on water in fuel. I actually had two burned out GP's when I still had a warranty, and the dealer replaced them under warranty. I bought the van used in another State, and that didn't matter. I can highly recommend Victory Auto World in Petaluma CA.
|
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
Vans & Minivans 
