Last post on Sep 10, 2013 at 2:23 AM
You are in the Saab 9-3
What is this discussion about?
Saab 9-3, Sedan
May 06, 2003 (1:52 pm)
-I would be curious to know anyones experience with Sewell Saab in DFW. They are the only Saab dealer in the metroplex. 1) Do they heavily discount? At the dallas car show, the salesman told me the 9-3s could be had for 21-22k (2003 model/non-demo)
I've bought both of my Saabs from Sewell. They will deal. Actually, I have helped a few folks on the East coast get cars through Sewell here in Dallas (dealers in the East usually are more stingy with rebate sharing). Who is your salesperson?
2) also the service offered, picking up your car and providing a loaner then, in most cases seemed too good to be true.
-They come through for you. As long as you make a reservation about a week in advance, a Saab will be waiting for you. Any earlier, you'll probably get something else. Pick-up is something new. I've personally never done it. When you pick up the car, it is washed and vacuumed.
-As for being the only dealer, they do a good job. Sewell bought out the Saab dealership here in Dallas back in 1999, San Antonio and New Orleans. As for service advisors, George Munn (manager) does a good job. I had my car in for steering alignment problems and he came up to the office to make sure it was fixed right on his day off. Not bad!
#1563 of 3350 First (minor) mechanical failure ... good outcome
May 06, 2003 (2:12 pm)
Had my 9-3 Linear for nearly three months now. Overall, I am extremely pleased with this car and am happy I bought it compared to what I was shopping it against (BMW 3, A4, Passat, Mazda 6).
Anyway, leased the car from Lund Saab in North Phoenix and it was a pleasant experience I detailed here previously. Couple weeks ago, had my first mechanical issue. Went to start the car in the morning at my g/f's house and a message light flashed saying I had a brake failure and to park safely and call Saab.
I ended up driving the car home and it felt fine, but drove my motorcycle on to work and called from there. Between my dealer and Saab, they sent a tow truck to my home to pick up the car. The dealer diagnosed the problem as a bad ABS module the next morning and had another new 9-3 Linear delivered to my home that afternoon. Only difference was the loaner was an auto and didn't have Xenons or climate control.
My car was delivered back to me about six days later (counting the weekend) good as new.
While I don't enjoy having even the mildest of mechanical failures, I must say Saab's customer service was exemplary and definitely made a positive impression on me.
Oh yeah, they updated my stereo software at the same time and it seems slightly better, but still not great.
May 06, 2003 (3:06 pm)
I have heard a few people say they get rattles with their new 9-3. I want to know how many have/have not had issues with this. Also if this is covered under the warranty or not. I would hate to have a rattle problem and the service guys tell me "tough luck".
#1565 of 3350 9-3 ESP and Stall problems
May 06, 2003 (3:52 pm)
I have a 9-3 Linear with about 1,900 miles on it. I have this problem where when I go over slightly bumpy roads, my ESP light turns on (which means that the ESP was turned off), and the engine putters for a few seconds and then the car stalls. Anyone else have this problem?
May 06, 2003 (5:08 pm)
I have had nothing but enjoyable times in my 9-3 over the first 2000 miles. Factory related problems typically rear themselves during the first 30 days. My 9-3 has performed flawlessly, and the gas mileage continues to improve! I shopped BMW and Audi and this remains the best choice, hands down. Happy motoring. L
#1567 of 3350 short-throw shifter?
May 06, 2003 (7:09 pm)
I've read reviews whose sole complaint with the 9-3 is a rather sloppy 6-speed transmission. While I realise it's perhaps not the quality of a BMW transmission, what do you think of it? Does anyone know if saab offers a short-throw shifter, or should I shop elsewhere for such a thing? Thanks.
May 07, 2003 (8:40 am)
The dealers always have a hard time finding rattles. Why? Because you drive the car all the time and know your car. What you have in the car [change, phone, etc.] can change the normal sound. They don't know what normal for you is.
Like I said, I've got an annoying rattle or two which the dealer said they can't find (they drove my car for 30 minutes the other day) and said they heard some, but couldn't pin-point it. They invited me to go out for a drive with them (I drive, they look). So next time I have time, I'll do it.
At least they are trying.
May 07, 2003 (12:40 pm)
Funny I heard how great BMW trannies are. My friend has a 2000 330i and already the tranny needs relpacing as well as the control unit.
#1570 of 3350 personal preferences
May 07, 2003 (2:03 pm)
I've read numerous posts involving various software fixes or programming changes performed by the dealer to change such things as: lock/unlock automatically, sunroof and windows lowered by remote, headlight off capability, radio update, etc. Where do I find these possible
changes. I asked my service advisor about software updates and he said they only had to change some codes. subsequently, they were only able to do one out of three requests. I don't think they know what they are doing. Any help? Also, 1200 miles on my 9-3L and have had 2 check engine light problems and car dying on one occasion
#1571 of 3350 Sewell In Dallas
May 07, 2003 (3:15 pm)
I have been dealing with the people at Sewell. The sells lady there that I have been talking to has been very knowledgable about the car. Her name was Ann Marie Guthrie. I have not bought a car because I still have not made a decision on the type of car(BMW, Audi, etc). She let me take the car for a 24 hour period before GM started doing the new thing.