Last post on Apr 10, 2008 at 2:20 PM
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#275 of 304 good to be back
May 15, 2005 (5:12 pm)
hi everyone, after a 4 month absence i'm back. good to see some familiar names in here
#276 of 304 Gr8 Experience-Brewster Honda, Brewster, NY
May 15, 2005 (7:58 pm)
Just wanted to let prospective Honda buyers know that Brewster Honda in Brewster New York was committed to making my 05 Honda CR-V SE purchase a pleasant experience.... and the internet salesman was very accomodating, coming in on his day off to close the deal personally. The car was in perfect condition and the salesman and the rest of the Brewster Honda staff were friendly and professional.
Kudos to Brewster Honda for making my CR-V purchase experience so pleasant!!
Lia Honda in Albany for a horrible customer service experience... you need refresher training on how to treat a customer properly....
May 16, 2005 (5:03 am)
Welcome back, boomchek. Glad to see you here too.
gr8smile1966, congratulations, and glad you had a great experience. Thanks for also sharing details in our CR-V pricing discussion. Hopefully some of our other members who are Honda shopping will benefit.
May 16, 2005 (6:54 am)
I did it, I orderd my purple baby!!!! Had to have a cigarette and a smoke afterwards, but it was well worth it. Didn't do much negotiation as the final OTD was well withing my range. There were a few riduclous charges in the contract, but hey, let them have cake and ice cream. This also may be a pipe dream as we did not talk financing. I said that I would do it through Chrysler, so I got some nice rebates. Do not know if financing will be this easy,(did the ordering after banks were closed). But I am real comfortable around financing contracts so am not worried. Worse comes to worse, do it through somebody else.
I think that I was a nice customer, asked questions, he (saelsperson) was waiting for me to sign, I replied "still reading". He laughed, but was patient with me. Nice guy. Big up to Bigelow Motors in Belleville, NJ.
You guys had me so worried, I didn't see any of those weird charges that you all mentioned. Maybe it will be different from the financing, but I already checked with NJ DMV on fees and found that they did not screw me. Now the true wait begins.
Thank you all for the advice!!!
#279 of 304 Re: WAHOOO!!!! [purplebug]
May 16, 2005 (7:33 am)
Cigarette and a smoke afterwards--that must have been something to see! Congrats on your new ride--hope you enjoy many many happy miles.
#280 of 304 Re: WAHOOO!!!! [purplebug]
May 16, 2005 (7:49 am)
People had you scared about mysterious fees that only one in a hundred dealers actually charge. It sounds like you found a good reputable dealership with honest personnel. That is the norm in this business, even though most people will tell you otherwise. Congratulations and I hope you like your car as much as you should.
#281 of 304 Re: I want to recommend [ladypilot]
Apr 14, 2006 (7:55 pm)
Hello ladypilot, this is Geri Sweet and I want to thank you for the compliment! However, I have no idea who you are and am dying of curiosity to figure it out! Keep in touch with me if you can!
#282 of 304 Re: I want to recommend [hondalady17]
Aug 16, 2006 (8:48 pm)
You are replying to a post from 2002, so it is likely that you won't get a response.
Aug 21, 2006 (7:41 am)
This is a helpful info though, since this is the dealership where I do all the service for my CR-V. It's not where I bought it, but it's so convenient ( on my way to work). Now aside from the buying dealer - Hopkins Honda, where I had great buying experience - I know of another reliable salesperson when it is time for my next Honda (maybe sometime next year).
#284 of 304 Organizational interest ahead of personal gain
Sep 29, 2007 (8:26 pm)
I just had a most positive buying experience. The dealer in my town used the ol' "Well, let me talk to my sales manager" routine and guilty ploys, "I have to feed my family." So I called a dealer three hours up the road. There were no high pressure sales tactics just good honest win-win negotiating. When I went to pick up the car I was out the door in 30 minutes with keys and insurance in hand.
On the three hour drive home, I experienced near excruciating pain in my right leg. The make of the seat aggravated the sciatic nerve after about 45 minutes. I phoned the dealer when I got home and told him what happened. They took the car back and refunded my money without a hassle. I'm making this too simple . . . they were GREAT to work with, placing organizational interest, product image, customer satisfaction and their reputation above personal gain.
I'm sending a personal check for $100 to the sales person and another one to the sales manager to say thank you. I don't honestly know right now if I want to purchase another car so far from home but if anyone is going to help me find a car that will work for me I believe Kendall in Eugene, Oregon will. They have my loyalty. Check them out for yourself, you will be glad you did. I have a friend who purchased her car from them and she too speaks very highly of the sales and service.