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Hyundai Sonata Prices Paid and Buying Experience

5770 messages,  Last post on Oct 13, 2008 at 1:19 PM

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What is this discussion about? Hyundai Sonata, Sedan


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#5093 of 5770
Buying Experinence in NC - Limited V4 + Navigation by samvij
Jul 13, 2008 (12:48 pm)
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First of thanks to all for contributing without which I would have paid at least $2k more than I was able to get this car for.
 
This forum helped me get armed with info about the best prices available for this model with and without navigation system. I was almost ready to get one from NJ (Towne or Stateline) - but 482 mile drive seemed excessive. I agree that the savings potential ($2000) was also tempting.
 
I sent emails and called local dealers with my "reference price" (the one available online from Towne/Stateline) and made it clear that if they could meet or beat this, I was prepared to make an instant deposit.
 
Most of the sales people did not entertain the notion that it is possible to buy at this price, however, I persisted.
 
One Internet sales team of Bob Dunn Hyundai, of Greensboro, NC - did entertain my proposal seriously, and promptly responded to my queries, and agreed to offer a price $700 less than invoice (when you add $500 loyalty discount, this becomes $1200). Towne and Stateline were ( at least a week or so ago) offering $1900 less than invoice - so I paid $700 more than I would have paid in NJ. But driving/traveling to NJ (about 500 miles) to get this baby was not very attractive either.
 
To my pleasant surprise - when I arrived at the dealership - the car was ready for pickup - I did not face any "bait and switch" issue. The numbers were exactly as agreed by email.
 
The final price I paid for 2009 Sonata 4-cylinder Limited Edition with Navigation, is $21035(+3% Tax+$138 Tag).
 
The sales person I worked with is Lee ( I am leaving out last name intentionally).
So far, this has been my most efficient and pleasant car buying experience.
 
If any one needs any more details, please respond to this post and I would be happy to share my any additional details about my experience that may help others.
#5094 of 5770
Re: Buying Experinence in NC - Limited V4 + Navigation [samvij] by backy
Jul 13, 2008 (1:12 pm)
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Replying to: samvij (Jul 13, 2008 12:48 pm)

Congrats on your new Sonata!
 
FYI, the loyalty rebate is effective in NJ also, so you could have gotten that at Towne or Stateline (for example), in addition to whatever discount they offer off invoice and the general rebate (now $2000).
#5095 of 5770
What would you do? by reggc0
Jul 13, 2008 (1:31 pm)
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I recently purchased a Hyundai and chose a color (silver) that the dealer did not have available on their lot. They assured me I would get one in that color, but I also asked that if it was going to come from a great distance and put several hundred miles on it to call me and I would concede the color for another option. When I spoke to the GM several days after the purchase, again I mentioned to him to let me know where it would be coming from. He said they hadnt located a dealer trade yet and that it may have to come from the port, which would take 10-12 days. Two days later I get an email that my car is at the dealer and to come take delivery. When I went to the dealership it had 660 miles on it and traveled the state back and forth. I was absolutely disgusted that I wasnt informed in advance where the car was coming from. Am I making too big of a deal of this?
#5096 of 5770
Re: What would you do? [reggc0] by backy
Jul 13, 2008 (1:38 pm)
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Replying to: reggc0 (Jul 13, 2008 1:31 pm)

No, I don't think you are. But you can simply say "no, thanks" to that car and either have the dealer find one for you with low miles, or find a different dealer who is more accomodating to your wishes.
#5097 of 5770
Re: What would you do? [reggc0] by nhphd
Jul 13, 2008 (3:57 pm)
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Replying to: reggc0 (Jul 13, 2008 1:31 pm)

If they locate a dealer far from you, it does not mean that they drive to that location. They should carry it with a truck no matter the dealer is 20 miles or 300 miles. I guess that car you got might have been a show car or a test car. I think the mileage has been due to the several test drives and not the shipping . The car that I bought was also shipped from another dealership 50 miles away from the place that I bought and it had 100 miles when I bought. Now that you have bought the car, don't think about it. you should have been informed about the car's mileage that you are getting. I was told mine will have 120 miles on it but it had 100. It also depends on the price that you got. If you got it in great price, don't worry.
#5098 of 5770
Re: What would you do? [nhphd] by backy
Jul 13, 2008 (4:17 pm)
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Replying to: nhphd (Jul 13, 2008 3:57 pm)

This is a good lesson for others. Never, never, NEVER make a binding commitment to a particular car without seeing it and driving it first. Typically, when a car is "located" by a dealership, the buyer makes some sort of deposit (e.g. put $500 on a credit card) on the car. There should be a written agreement that the deposit is refundable in full if the car is not what the buyer asked for, e.g. wrong color, wrong equipment, damaged, or... 660 miles on it.
 
reggc0, have you actually taken delivery of the car? If not, you can refuse delivery because it is not what you paid for--or, hopefully, put a deposit on. If you put the deposit on a credit card, the credit card company can intercede in your behalf if there is any problem refunding your deposit.
 
If it is too late, that is, you have already accepted delivery of the car, then you might talk with the sales manager about the situation and see what they can do to make you satisfied. I was in a somewhat similar situation a few years ago when I bought a 2004 Elantra GT that turned out to have come from the regional auto show circuit.... and not from a dealership a short distance away, as the salesperson claimed. I talked with the sales manager and he asked me what he could do to make me happy. After some discussion, we agreed on a free 3-year maintenance package, retail value of $400.
#5099 of 5770
Re: What would you do? [nhphd] by reggc0
Jul 13, 2008 (4:34 pm)
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Replying to: nhphd (Jul 13, 2008 3:57 pm)

In this case the vehicle was not transported on a trailer but rather driven. The dealer I purchased the vehicle from were the original receivers of it, they traded it to a dealer 290 miles away and then traded for it back another 290 miles. Thats why when I picked it up it had 660 miles on it.
 
Yes, I have taken delivery of the vehicle and for my disatisfaction at delivery was given a lousy 3 free oil changes. Perhaps I should bargain for something more. Ive been thinking about for 2 days, I love the car, just really irritated at how it all went down.
 
If I may add two additional points. I was advised the vehicle would be ready for delivery at 4:15. I arrived at the dealer at 5:30. I did not leave the dealer until about 7:40, because it wasnt ready until well after 7:00. When I took the keys and pulled out the lot, I noticed it had a 1/4 tank of gas. Already irritated, I had to turn around, go back and in and kindly ask that they at least fill the tank up. Ridiculous? Yes, I think so.
#5100 of 5770
Re: What would you do? [reggc0] by nhphd
Jul 13, 2008 (6:52 pm)
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Replying to: reggc0 (Jul 13, 2008 4:34 pm)

Did they clean the car for you? I was about to mention in my previous email that if I were you, I would ask them to take $200 off the price but I was not sure that you took the delivery of it or not. In my case I specifically mentioned them that I want "0" mile on my car and they said it is impossible and it will have about 10 miles on it and since they did not have the car they located the car in another dealership and they told me it will have 120 miles on it but when I got it it was lower and it was 100 miles but since I already mentally had accepted the mileage I was OK. I also got free mudguard that I was not asking for it. Go and tell them that you are not happy of the situation and you have two more friends that they want to buy the same car but you are hestiant to refer them to the dealership as you were not treated well and ask for more gas cards, cash,free oil change,...
#5101 of 5770
Re: What would you do? [nhphd] by jfritsch
Jul 15, 2008 (1:23 am)
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Replying to: nhphd (Jul 13, 2008 6:52 pm)

After you accept delivery you have a done deal. You can complain about the items and say you would be really inclined to give a good score on any manufacturer dealer satisfaction surveys that come your way for a $300 gas card or so. Much less I don't know how much effort its worth. At some point when you're debating 100 vs 120 miles on the odometer you have to think you may need some psychological screening for OCD or something. 20 miles you may rack up on the drive home.
 
Avoid the oil change stuff as most people go where they want to nearby oil change stations. The dealer survey deal is the best thing you have after you have lost most leverage after signing.
#5102 of 5770
Re: 2007 Sonata GLS (3500 miles) [backy] by tkachuk07
Jul 15, 2008 (7:34 am)
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Replying to: backy (Jul 13, 2008 10:27 am)

I have a flooding hunch. I was able to use the Hyundai site to determine the original dealership in Sherman, TX & now the car is in Illinois. Well that area had big time flooding in the summer of 2007 as shown in the youtube link.
 
http://www.youtube.com/watch?v=XmIVls2tZq4
 
VIN : 5NPET46C07H278013 ,if anyone has easy access to more detailed history with no $$ spent. Thanks

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