Edmunds.com | Inside Line | Auto Observer Your Account | Help | Directory
You are here:
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
Prices Paid: Buying & Leasing Experiences Hyundai Sonata Prices Paid and Buying Experience
5470 messages, Last post on Sep 04, 2008 at 10:18 PM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
I just wanted to vent about my bad experiences at two dealerships, one in Manhattan and the other in Brooklyn, NY.  Is there a dedicated board to do this? If there isn't then that's ok as I'm creating a complaint website to honor their inattentiveness, dishonesty and illegal business practices.  This is probably why I may never buy a Hyundai nor recommend the brand.
|
|
|
Replying to: halflab (Jan 16, 2006 8:04 pm) Bad Purchasing Decisions: Share Your Stories
|
|
|
Replying to: halflab (Jan 16, 2006 8:04 pm) Do those dealer you visited sell other brands? If so, they are probably as bad as you describe in selling those cars also.
|
|
|
Replying to: bhmr59 (Jan 16, 2006 8:24 pm) One dealer sells Toyota and Infiniti, but the sales team and floor managers are completely different. |
|
|
Replying to: kyfdx (Jan 16, 2006 8:18 pm)
|
|
|
Replying to: halflab (Jan 16, 2006 8:41 pm) (leaving out any individual names or profanities, of course...  )
|
|
|
Replying to: kyfdx (Jan 16, 2006 8:43 pm) Here it goes: I don’t have extensive credit history so I knew that obtaining financing at a really good rate would be difficult but I was prepared for this. I went to a Brooklyn dealership and I negotiated the price on a GLS V6 with sunroof. The dealership insisted that the rebate was taxable (price+delivery+TTL-Rebate=OTD) which I thought was a little off. I was ok with it though because I was comfortable with the price. The finance guy told me that it would be difficult to get financing because of my lack of credit history (again, I was prepared for this). I was told to stop by the next day to pick up the car. Lo and behold the dealership could not find a lender. I was told to call the next day which I did. However, the salesperson and finance guy would not return my phone calls. This went on for another day and I finally went it to face a barrage of excuses. When I cancelled the deal, the manager, salesperson and finance guy got upset when I would not give them another chance. The Manhattan dealership offered me a rate of 20.5% ! And that’s after the manager pulled some strings to get me a loan. I gave a $3k down payment and was assured by two salesmen that the money would be refunded the same day if I declined the deal. They lied. I declined the deal but the dealership has not refunded my money and it’s been almost three weeks. I recently found out that retailers including car dealerships are supposed to post their refund policy as per NYS retail. This dealership has not posted a refund policy and is in clear violation of the law. I’ve contacted my bank in order to receive a charge-back, I have submitted a complaint to Hyundai, and the BBB and I’m filing a complaint with the NYS Attorney General. Sorry for the lengthy post
|
|
|
Replying to: halflab (Jan 16, 2006 9:17 pm)
|
|
|
|
I have a question. If you by a hyundai at a dealer that is farther away from your house because that dealer gives you a better deal can you take it to the closes dealer to have it serviced under warranty. Thank you
|
|
|
Replying to: tobykunkle (Jan 16, 2006 11:41 pm) |
|
You are here:
Forums
Prices Paid: Buying & Leasing Experiences Hyundai Sonata Prices Paid and Buying Experience
New? Join Now!
Forum Tools
Search Forums
Browse by Vehicle
2009 Hyundai Sonata
Browse by Board
Browse by Topic
Today's Chats
