Last post on Oct 15, 2012 at 7:44 AM
You are in the Hyundai Sonata
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Hyundai Sonata, Sedan
#2166 of 3234 Re: Help!!! Clutch problems [ngeorge1] - Update
Aug 04, 2007 (6:09 am)
My clutch problems continue with my Hyundai Sonata 2006 (see July 18 post). However, I have finally come to my senses (I haven't had the car for three weeks now - the dealership service department has the car's clutch in pieces) and realise that the dealer has no idea what to do with the problem in the clutch (not the clutch plate, whihc is pristine)... the Service Manager tried to retool the part - still the clutch would not engage. Then he tried to get a comparable Mitsubishi part (of course it didn't fit). At long last, I think the dealer has ordered the part from the Hyundai plant in Birmingham.
However, I now realise that this problem - or signs of this problem were evident in the car from the beignning: when I first collected the car (December 2005), I noticed a worrying (althugh faint)rattle when I downshifted between third and second and between second and first gears. Initially it was a faint mechanical rattle which, apparently only I could hear, bcause my repeated and continued complaints about it resulted in blank stares and the Service Manager's report that they could not make the engine produce the noise with the car on the hoist... of course if the noise was in the drive train, they would not be able to hear it when the car was not in motion. They diagnosed the rattle as a vibration in the exhaust system and promised to replace the part (which they have never done).
Could someone give me the name and contact infomration for a person at Hyundai who might be able to help me with this problem? The car was originally purchased n Korea and shipped to a dealership in Jamaica, where I bought it... but when I look for a contact with Korea on the various Hyundai websites, I cannot find one.
I would be grateful for any help anyone can give me.
#2167 of 3234 Re: Help!!! Clutch problems [ngeorge1] - Update [ngeorge1]
Aug 05, 2007 (7:29 pm)
Sorry you have not had any responses to this question.
Have you looked in the owners manual for a phone number to call for disputes? I would think it would be in there somewhere.
#2169 of 3234 Re: oil change issue [macakava]
Aug 18, 2007 (9:27 am)
What I plan to do is to cut out a neat circular piece out of the plastic engine cover edge to access the oil filter. This would eliminate the need to unbolt the cover each time for an oil change. A dremel tool with the right bits would be needed.
Good idea, Maybe you could cut it out neatly, and add a little hinge and latch. Now you have a nice little door instead of a hole.
#2170 of 3234 Warranty Work Hesitation
Aug 18, 2007 (1:02 pm)
Perhaps someone with auto industry experience can clarify for me, I've never understood why dealers hesitate so much to try to provide warranty work for cars. (My theory is they must be paid a reduced labor rate, AND its probably an unspoken taboo to have too much warranty work handled by your dealer (i.e., cops don't have a quota line))
The reason I bring this up is that my mother's Sonata cleary has some knocking when the engine is cold/during start up. This seems like its the TSB that was posted regarding the chain tensioner but my dealers always claim they can't notice a thing. Its frustrating to drive there, spend thetime and not be able to get anything solved.
#2171 of 3234 Re: Warranty Work Hesitation [rimartinez1]
Aug 18, 2007 (1:41 pm)
Maybe they can't hear it because the engines has warmed up. If you can, leave it there overnight and come back WITH the keys the next morning and start it up. Make sure the service advisor is there to hear it.
I would think they would like warranty work. If a certain tech does enough of the same work he/she can become proficient at it and do it in less time than the factory says it will take. By doing this the shop makes a little $$ along with the tech. I just confirmed this with a buddy who is a service advisor for a Chevy store.
What size engine is in your mothers car?
#2172 of 3234 Re: Warranty Work Hesitation [rimartinez1]
Aug 18, 2007 (2:03 pm)
What the service writers at my local Hyundai dealership have told me about warranty work is that they have to clearly document that the problem is in fact warranty related, or they don't get reimbursed by Hyundai. This question came up when I had some problems with the radio on my Elantra, and the dealer was not able to determine for sure that the problem was in the radio. They told me if they removed the radio and sent it in for replacement, and it was determined there was not a problem with the radio, it would cost some un-godly amount for the replacement.
I have often had the bad luck of having a problem not occur when I bring a car into the dealership, even though it happened all the time for me. Must be some corollary of Murphy's Law.
#2173 of 3234 UPDATE re: 2002 Hyundai Repairs
Aug 20, 2007 (8:38 am)
Good morning fellow Hyundai owners. I just wanted to post an update to my Sonata saga.
I did contact the owner of my Hyundai dealership. He was out of town but he did reply to my e-mail on a Saturday, saying he would look into it, and call me on Monday. He did. He also put me in a new, loaded 2007 Santa Fe, complete with moon roof, XM radio, etc. (the loaner they had given me on my 2nd break down was an 07 Sonata and only 1/2 of the wipers moved when you turned them on). Anyway, they had my car for two weeks this time, but I had one of their loaners and they called with updates along the way, so it was no problem. I wanted them to keep it as long as it took to get it right.
According to their service manager, there was some damage to the cylinder head. They had sent it off to the machine shop and it ended up having a full valve job. They also replaced the radiator and some minor things I requested (door handle, wiper arm, etc.). I didn't pay for any of the work done. My car started this time when I went to pick it up : ) It was clean and waiting in front of the lot for me. All in all, I was happy with the work done and attention to my concerns.
Since getting my car back, however, there have been a few issues that I have yet to get checked. I'm wondering if anyone may know what may be wrong or the best course for me to take.
1. My brakes squeal pretty loud. The car is stopping fine and I don't have to push all the way down on the pedal. The front brakes and rotors are brand new. I had the dealer check my rear brakes the last time it was in for repairs and the service mgr said they still had time but that they should be looked at during my next service check. Today, however, it's raining and much cooler and I didn't hear the squeal. ???
2. Passenger window closed hard sometimes and won't go all the way up when it does that. It doesn't happen all the time but at least a couple times a week. This is a new problem. Is the window off track and can it easily be fixed?
3. Biggest problem... my car has lost a lot of juice. Sometimes it feels like it doesn't want to go. It moves but not with ease... it feels like I am forcing it to go. It is even worse with the AC on but it does that sometimes, even without the AC on. Sometimes it seems like the engine is working way to hard and then it clicks in and goes. What is causing this? Is it related to the cyclinder head work?
I appreciate any help you may be able to offer.
#2174 of 3234 Re: 2000 Sonata subframe rust [tntbaker]
Aug 21, 2007 (7:22 pm)
I just had the same problem on my 1999 Sonata ( sub frame rusted out ). The car is in the repair shop now. How much did you have to pay for your repair and did Hyundai finally reimburse you? Thanks!
#2175 of 3234 Re: Warranty Work Hesitation [craigbrooks]
Aug 21, 2007 (11:07 pm)
An excellent point craigbrooks. the engine is the V6; I agree that this will be the best way to increase the possibility of having it fixed. thanks for the tip.