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Suzuki Vitara Maintenance and Repair

314 messages, Last post on Nov 14, 2009 at 9:43 PM
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The fan blades are made of plastic and there was no damage to the fan blades. zeke707- can you please let me know what your dealer says and what they plan to do about it(if anything). If you want I can e-mail you the picture of my condenser so you can print it out and show it to them. Please provide me with your e-mail address if you want it. Bernie bm1279 |
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bmuelle1: I contacted the Suzuki Customer Service Department in CA and registered a complaint. The regional service manager is to contact me early next week. I will update you when I have new information. I plan to refer Suzuki to this web site for additional information. |
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| Bernie, when you get your new fan/shroud assembly, I would like to know if you see any differences in the design of the unit. For example, is the shroud deeper, are spacers added between the assembly and the condenser, is the design of the fan blades different, etc. Also, does your new condenser appear to be identical to the old one (before the old one was damaged, of course)? Thanks for your help on this problem. | |
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The condenser and the cooling fan looked the same to me. Bernie |
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| I contacted Suzuki Customer Support in Brea, CA. They asked me to contact the local dealer service mgr, set up an appointment to review the condenser damage and then the service mgr will discuss with the Suzuki regional rep. Will let you know the progress. | |
| Take the front bumper (plastic) off the front end of a 2000 Vitara? Looks like 4 plastic fastners at the top of the grille allows the grille cover to come off, then you can remove the bumper. Anyone have info on how to do? Regards | |
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I met with the local Suzuki dealer service manager today. The mgr looked at my condenser and the whole front end of the vehicle. He called the Suzuki district mgr and after discussing the issue, Suzuki agrees to replace the A/C condenser under warranty. The district mgr had prepared the service mgr to tell me this type of damage was "normal" from sand, dirt, etc., which of course I did not buy. (I was born at night, but not last night.) In any case, the point was made to me that I will probably see the same damage to the new condenser in the future. While at the dealer,we looked at a XL7, Grand Vitara V6 and I4. The XL7 or V6 did not exhibit the problem (and their condensers appeared to be of a different design) while the 4 door Vitara 4 cyl did have some damage, but not near what my vehicle shows. All the vehicles we looked at were used. The sales mgr who also looked at the damage ageed this appears to be a design flaw. Of course unless many owners complain a fix will not be available. I contend as time goes on, the damage will continue until the condenser fails (develops a leak.) Unfortunately this will probably be after the warranty period. I am more convinced this problem can be displayed in any 1999 to current 2.0 litre with air conditioning, the degree of damage dependent on the amount of highway speeds, say 55 or greater while using the A/C (electric fan in use.) I also would suggest those who own such vehicles closely check the condenser, especially nearing the end of warranty. If you have some damage now you would do well to contact Suzuki Customer Relations in Brea, CA. Their phone number is in your vehicle manual. |
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Can anyone recommend a govermental agency or a consumer group that will take our complaints? Maybe all of us can write a letter to the particular group, whom ever they are, and get their attention. What about placing a mesh window type screen in front of the condenser fan? My new condenser was put on a few weeks ago and I'm seeing wear already. Chevrolet/Suzuki should'nt be able to get away with this. Bernie bm1279 |
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Just up and quit right before I noticed the lights were very dim. Might be the alternator or the battery....funny thing is, the idiot light never came on. Pretty shocked to say the least......I was under teh impression Japanese vehicles were invincible. Guess I was wrong huh? |
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The wiring harness from the alternator to the starter relay and on up to the battery shorted out and melted. Also took out the alternator. Please pray for a speedy recovery. Thanks. Hope those with AC issues are on the track to getting them resolved and may your AC crank out the cold air this summer |
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