Last post on Aug 13, 2009 at 7:19 AM
You are in the Speed Shop Tuning and Modification
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Acura Integra, Performance Mods, Engine
#375 of 1734 I NEED YOUR HELP PLEASE!
Feb 25, 2002 (12:16 pm)
Hi everyone, I wanted to get your help and advice on solving a major problem I'm experiencing with a 1999 Acura Integra GSR I just bought a month ago. This car is a Certified Acura car, which means that it had to meet some standards before certification. A 150-point inspection must be done to the car prior certification. I bought my car in Jackonsville, two hours from Orlando, where I live. While driving to Orlando, I noticed some odd noises and vibrations in my car. My brakes need to be replaced, and the master cylinder is leaking (according to an inspection made by Acura in Orlando) just to name a couple of problems with the car. I have called the manager of the dealership in Jacksonville to let them know of the situation, and to get the money to fix the brakes, I also sent him a fax because he never answered my phone calls. It has been almost two weeks and I have not heard from him yet. I called Acura Client Services, but they said that they cannot do anything to help me, and that I had to talk to the manager of the store which I tried already.
I don't know what else to do, and I'm getting very frustrated and upset. Please let me know if you know a way to get out of this situation. Thank you so much
Feb 25, 2002 (3:07 pm)
$80? sounds like a great deal!! Is that from the CAT back? or axle-back? What about a free flow muffler? You got the 2.25 & 2.5" right..
Feb 25, 2002 (3:16 pm)
I recommend you keep calling the dealer's General Manager or the dealership owner. If I were you I 'd drive down there and talk to them and ask them why they 're not returning the calls. It is illegal for them not to fix your car or pay to have it fixed. By law most dealers have to warranty the car for 90 days. Just tell them you 'll take them to small claims court if they give trouble. Don't let them BS you. Make sure they understand that the trouble started on the first day when you picked up the car. They might want you to bring the car to them so they don't have to pay the other dealer. If the Master Cylinder is going, then it can be very dangerous to drive the car because the brakes can malfunction. Ask them to pay for a tow truck if they want to work on the car (I doubt they 'll do that).
It's funny you mentioned M/C. I had a Master Cylinder go bad on me too on my '99 GSR but I didn't know it. I just knew the brakes were working horribly and had to keep my distance from other cars. I was probably braking with only 2 wheels. Anyway, just keep bugging them and you can call the district attorney's office too in Jacksonville and speak to an Asst. DA and tell them what happened. They are violating state & county laws by refusing to fix your car. Does this car have over 50k mi? If not, then it's under warranty by Acura or until 2003. The Master Cylinder should be covered anyway. Not the brake pads or rotors. Good luck!
Feb 25, 2002 (6:39 pm)
Yeah, it's a cat-back. Also got a straight through muffler by hayame. 2.5 inlet, 2.5 through, 4 inch tip. On this other guy's car, it sounded pretty good, and it's deep, not like a bumblebee fart.
Feb 25, 2002 (8:35 pm)
Simply threaten to take them to a small claims court and that should do the trick. Good luck.
Feb 26, 2002 (4:47 am)
Really sorry to hear about the problems with your GSR. Please tell us again what year it is and how many miles are on it. As Harry mentioned, I would be relentless and persistent about calling the dealership and trying to contact the GM or the owner. Those folks hate to be harassed by unhappy customers and usually ask someone to take care of your situation so they don't have to hear about it any more. But it could be a long process, unfortunately. Did the dealership you bought from have anything like a 30-day warranty from the date of purchase on your car? Even if you're over 50k miles, they would be obligated then to cover any needed repairs then. I feel for you, man...
#381 of 1734 Thank you guys!!!!!!!!
Feb 26, 2002 (6:07 am)
Wow! Thank you so much for your help and advice. Finally, last night I got a call from the Sales manager in Jacksonville, he said he was going to take care of the brakes, but that I had to drive again to J. to get them fixed, he said that Orlando was charging too much. I called Acura in Orlando, and I am going to tell you these guys have been great to me, they gave me a discount to save me the trip to Jacksonville, and they are also going to make an inspection to my car to make sure that everything else is all right. I'll let you know how it goes, and thanks again.
Feb 26, 2002 (9:11 am)
Didn't I say the Jacks. dealer would want you drive the car to them? They don't want to pay "retail" to have your car fixed. Anyway make sure they agree to pay the discounted price Orlando is charging. Looks like everything is working out now. There are good dealers out there and there will always be crappy ones. I have the same thing up here. 15-20mi. away is Fedder's Acura. They stink, they treat you like you own a Chevy Cavalier and they have a totally different tone of voice and attidute towards you than does Curry Acura where I bought the car which unfortunately is 50mi. away. These people at Curry would do anything so you 're happy. They don't want to see you leave mad or disappointed. They even wash your car after every visit That's the difference between an Acura Precision Team dealer and a non-Precision dealer. BTW, if you look at acura.com, Florida has the most precision team dealerships than any other state! NY only has 1 compared to like 8-10 in FL!
#383 of 1734 Q re: rear lower tie bar
Feb 27, 2002 (7:06 am)
Harry, on your Neuspeed rear lower tie bar, how does this mount to the car? Do you have to remove the two main sway bar brackets to install, or can you leave them alone? The reason I'm asking is because I'm thinking about getting a rear tie bar, but because of the way I mounted my sway bar, it would be a PITA to remove the brackets, so I'm wondering if I should even bother. Thanks.
Feb 27, 2002 (2:19 pm)
didn't have to touch the sway bar or anything, but then again I have a Neuspeed sway so it may be mounted differently.
The Neuspeed tie bar is lower than the sway bar and goes on the subframe where the LCAs mount. You install it between the 2 LCA mounting points of the subframe. It was pretty easy to install but you might need a 2nd person to push the LCA arms back towards the subframe to line them up while you 're putting the bolts through. The Neuspeed tie bar comes with longer bolts (screws) and larger heavy duty washers.