Last post on Aug 25, 2013 at 5:47 PM
You are in the Volkswagen Cabrio
What is this discussion about?
Volkswagen Cabrio, Convertible
#20 of 492 No More 10 Year Powertrain Warranty
Sep 26, 2001 (4:24 pm)
I've heard that VW was going to the 4 year 50,000 mile warranty with the 2002 models. However, I also heard that the 10 year powertrain warranty was not included. Perhaps, the assumption is that most VW owners won't have their vehicles for more than 4 years??
I bought a 2000 VW cabrio....and I'm looking forward to purchasing an extended warranty that allows me to go back to my old mechanic. His service, knowledge and experience is better than the vw mechanics at my local dealership. According to an article we saw in a local newspapers, VW knows it lacks experienced mechanics and has plans to create a school for mechanics. I actually dread taking the car into the vw dealership....often one problem seems to lead to another. Lately, everytime I take the car in, I'm told that they have checked the problem and the car meets factory specifications. I guess with factory specifications, the car radio will go to safe mode, brakes will develop a squeal, oil filter might leak, etc. My vw dealership's service department is extremely busy....without an appointment, you may not get service. When I call up for an appointment, it may be 4-5 days later. I don't know if they are selling that many cars, the cars have a lot of mechanic problems, or the mechanics can't fix them and the cars keep coming back for service on the same problem (that happened a number of times with me). I have seen the dealership turn away a vw customer with an extended vw warranty - and told the owner she would have to make an appointment.
Because I have a power top and after ten visits to the dealership in 23 months with problems, I definitely need an extended warranty....but not a vw warranty. It's too bad....I still love driving the car (when I don't have a problem). But I have been towed more with this car or required AAA to get me started in two years then I did with my Toyota 4Runner for 16 years.
#21 of 492 Lemon Law
Sep 27, 2001 (8:27 pm)
I would check out the lemon law. My car has been an absolute disaster. I'll now filed for the second time under the lemon law, and I'm going to make them buy the car back. VW people have been unhelpful, useless and at times unpleasent.
Sep 28, 2001 (11:21 pm)
I don't qualify under the Lemon Law (not even under amendment for this year)...came close once... However, I highly recommend passing out copies of the Lemon Law to everyone else in the vw dealership waiting room while you are waiting for your car, it's amazing how quickly the dealership works to get you out of there. I also recommend calling the vw 800 number whenever you have a problem so everything is documented on their level. Make sure you get name of everyone you talk to...
Beth, I have a friend that is an arbitrator for the National Arbitration Board....from what I hear they look more favorable on those claims that concern safety of the vehicle...
I'm wondering if the mercedes are more reliable...like the look of the new c-coupe.
Good luck on your claim under the lemon law!
#23 of 492 Lemon law con't
Oct 02, 2001 (11:19 am)
Thanks for the best wishes. VW has just been aweful. They won't even return my phone calls. My seat belt is giving me brusies.
My hearing is in two weeks.
We'll see how it goes.
#24 of 492 my poor cab...
Oct 02, 2001 (3:41 pm)
Some jerk (I am putting that politely) hit my car in the parking lot at work yesterday. I am so upset!!!! They took the paint off the bumper's corner, and unfortunately it is really noticeable.
What I was wondering is if anyone has the Batik Blue Pearl, and if they had any after-factory paint applied to it. How did it match up?? What should I look for when I bring my car to get the bumper repainted.
I hate low class people, could you at least leave a note when you hit someone because you apparantly do not know how to drive!!! (venting)
Oct 16, 2001 (8:41 am)
Did you get your net installed?
Let me know, I'll send e-photo.
Oct 17, 2001 (7:32 am)
What is a convertible pump?
Are you refering to the water pump?
What about the pistons?
Are you meaning the ones in the engine?
Let me know.
#27 of 492 My lemon law hearing
Oct 22, 2001 (4:00 pm)
Had my hearing last Monday and it takes a month to hear. I think it went well, but it's so hard to tell. VW was a joke at the hearing. They are just so aweful.
I'll let you know when I find out.
#29 of 492 The Verdict?
Oct 24, 2001 (7:02 am)
After reading this board for over three months I've all but completely lost my desire to purchase a new Cabrio and am looking favorably towards a used Solara or, gasp, a new Sebring. Ironically, even a Chrysler appears to be more reliable than the Cabrio. I haven't read comments on any other board that suggest as many problems as those you have with your Cabrios. Safe mode. Fuel line trouble. Seats that wonít heat. Leather that peels-AAAAARG! Iíd love to hear comparisons to other cars you all may have owned. Did they need to be serviced nearly as much as your Cabrios? My personal experience with VW was awful, I had an Ď87 VW GTI I called ďthe rattle boxĒ. It was that was serviced 21 times for assorted problems including rebuilding the engine twice at VWís expense. Iíve owned four different automobiles since that havenít been serviced 21 times all combined! (Yes, each one of them was/is Japanese).
Complaints besides reliability? With the top up itís the loudest ragtop next to a Miata. Cabriosí roll bar makes excessive noise at highway speeds with the top down. Even the dang seat belts flap around at highway speeds. Power? Thereís hardly any to speak of. It really bothers me that the engine supposedly averages 24mpg with relatively poor performance while Sebrings and Solaras net 22mpg with head jerking V6 powerplants. Iím not buying a convertible to go fast but need to merge on the highway with relative ease. One last nit pik: ever notice all the new Beetles on the road with one headlight out? Is this indicative of the sub-par parts used in Mexico-built VWís of which Cabrio is a part of?
The most reliable 4 person ragtop out there is a Toyota Solara but at 32 grand it wonít be in my garage, at least not an '02. Saab has reliability questions and is even more expensive than Solara so thatís out. MitsubishiĖtoo small inside and kind of ugly anyway. MiataĖan absolutely awesome performer but I simply donít feel safe in it let alone prohibiting my 3 and 5 year old kids a fun ride on summer days. ChryslerĖ a great performance car at decent prices (when dealers loosen up-like now) but has American ergonomic and exterior design sufferings as well as ghosts from transmission problem years, supposedly pre-í97.
Problem is I just love the size, style and relative affordability of the Cabrio. I love the rumble of the muffler with the top down. I love the way it handles and soaks up bumps, or potholes, as we call them here in Minnesota. I donít know for sure but I believe itís a fairly safe car compared to others due to the roll bar and side impact air bags. I never drive fast enough to merit a roll over but with all the nuts on the road who knows? Lastly, I love the way a smaller, front wheel drive vehicle drives through the snow and VW is known as a solid performer in this department.
The two VW dealerships are twice as far as alternative brands for me. Each service visit means another car rental which begs the inevitable question-what price does one pay for reliability?
Can any of you convince me that I wonít be servicing this car every 6 months for some idiosyncratic problem or another???
Iím waiting until spring when the snow melts here in Minnesota and more importantly, the economy improves enough to take on a car payment. Any comments from you owners would be appreciated. I think I can already can guess Beths' comments...