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Prices Paid: Buying & Leasing Experiences Hyundai Elantra Prices Paid and Buying Experience
3252 messages, Last post on Nov 03, 2009 at 8:28 AM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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Replying to: bob225 (May 14, 2008 4:27 pm) Prior to going I got both verbal and written confirmation that they would match the out the door price with no extra frills whatsoever from salesman Scott Sanders. As it turns out, when I get there, the car that I want has been extensively used. To the tune of 250 miles! I had planned to buy that day, but the car had been spattered by white bird droppings and they had not even bothered to clean it or detail it! Anyone, I remained unfazed and got ready to negotiate with Scott Sanders for the out the door price we had agreed on. He kept on saying "hey, it's no prob" over and over and then came back with a invoice printout. He then said that he had no problem matching the out the door price of the cheapest dealership in town, but that taxes would apply AFTER that and that his hands were tied on this. I said, no no, that's not my problem, you make it work within the limits of the out of the door price without tacking on even a 1/16 of a penny. I then noticed that this tall grey haired muscular guy had been stalking the hallways. Scott Sanders gave him a cue and he came in and started playing bad cop to Scott's good cop. I didn't get the tall guy's name but he was very rude. He kept on saying, "hey, you gotta' let us make some money, eh?" and talking fast like an auctioneer without letting me get a word in edgewise. They had already tried to jack the price up $700 and they were doing this barefaced game reminiscent of three-card monty! I refused to budge on price and showed both the written and verbal confirmation. Scott Sanders tried to squirm by denying everything he had said previously. I gathered my papers and the big guy suddenly adopted this fake polite voice and said, "Hey mister, mister, how far are we, how far are we? What can we do to earn your business?" I told him that I know that people to have to earn money, but that I expected them to WORK for it, and not pull a bait and switch and SWINDLE people. I got up to leave and all the way back to my car they were screaming at me, "That other place won't have cruise control like we do! They won't have it. Mister! No cruise control!" I got home and reviewed the trims and found out that only the SE shows cruise control as an added option. I was getting the GLS from them. In short, don't go to Humble Hyundai. They will lie through their teeth and try to get you to hold the bill. It's no wonder their dealership has been sinking through the quagmire for several years.
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What about starting a new thread rating dealers by name and location?
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Replying to: stilgar (May 17, 2008 4:23 am) |
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Replying to: stilgar (May 17, 2008 4:20 am) 1. 250 miles is not "extensively used". A previous owner is extensively used. 2. If you have a good offer from another dealership, why are you concerned about this one matching it, especially if you're disappointed in the car, the lack of detailing, and the service? Buy from the dealership that gave you best quote. 3. It is perfectly normal for many GLS Elantras to have Cruise. It comes on *all* SEs, but many GLSs have it, so don't conclude they were lying about it having cruise. 4. If you hadn't paid enough attention to the car you were about to buy to see if it had Cruise or not, you're not paying enough attention to expect to get a good deal. 5. If you don't know what options are on what trim levels, you haven't done enough research yet to expect to get a good deal. 6. If you don't know what options and trim levels you're dealing with, how are they supposed to match the price of the other dealership? If they told you they would match the OTD price, they should match the OTD price, but from what you've told us so far, it sounds like you don't have enough information to know whether you're giving them the right OTD price to match. But like I said, if you're that unhappy with them, just buy from the other dealer. |
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I just wanted to post my recent buying experience. After relocating to West Virginia, promptly hitting a deer and totaling my 99 Camry, I was in the market for a replacement car and decided on an Elantra. There is a Hyundai dealer very close to me, but there doesn’t seem to be much competition as the local dealer adds around $1 K to all of his cars, including the 07’s he had on the lot! I read on Edmunds about Fitzgerald Auto Mall, checked their website, and found what I was looking for: a 2008 Elantra SE with AT. Fitzgerald was true to their word on their website. The car was $14,899 on their web site (MSRP - $18,125 before a $1,500 rebate), and they added their $99 “optional” dealer processing charge, $10 WV title fee, WV state sales tax of $804.95, $50 for tags, $4 tire recycling fee, and $12.50 electronic titling fee, for a total of $15,879.45 OTD. There were no hidden fees such as advertising or freight. This was the most pleasant, easiest car buying experience I have ever had. I called and talked with a salesman, gave him the stock number I was interested in, and told him that I was coming from 200 miles away to buy it. When I arrived, he had the car washed and prepped, and the gas tank filled. We took a test drive, and then completed the paperwork. There was absolutely zero pressure to buy anything else, and zero games. The price on the website was the price I paid. Since it was going so well, I was prepared for a curveball with the F & I guy. Nope – when I told him I had my own financing, he just asked for a check for $15,879.45. No pressure for any “mop & glow”, special financing, or warranties. Once I wrote the check, the salesman went over the features of the car (as required by Hyundai), we programmed the XM radio, and in less than two hours, I was on my way back to WV. The next time I am in the market for a new car, if I am anywhere within driving distance, I am returning to Fitzgerald Auto Mall. |
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That dealership sounds like a really nasty place to buy a car. When a price is agreed upon verbally and with a printable e-mail...that should be the price...PERIOD! Those two salesmen are exactly why people don't trust car dealers...sliminess at it's best. Stilgar did the right to walk out. Why would you stick up that kind of place. Maybe Stilgar didn't have all his facts in order but an agreed upon offer is just that...AGREED UPON BEFORE. What don't you understand about his post? The Sandman 
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Replying to: sandman46 (May 17, 2008 4:04 pm) I agree completely, but from what he's told us, the ONLY thing that was agreed upon was that they would match the best price he got from somewhere else--never a dollar amount, and if he's getting an quote on a bare-bones GLS and expecting them to match it on a Pop-Op GLS, then that is completely unreasonable and unfair, and based on the information he's provided, for the reasons I outlined, I suspect that this is the case and would like more information before we get the torches and pitchforks and go lynch the dealer. |
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Replying to: bhmr59 (Apr 29, 2008 5:12 pm) is it complicated to buy a car in NJ but then register it in CT? I too am looking at buying at Towne but wonder about the paperwork once I get back to CT.
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Replying to: dvc3 (May 19, 2008 11:49 am) |
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Replying to: bhmr59 (May 19, 2008 12:22 pm) Price - 14390 after rebate Tax 719 Doc fee 200 liscense fee 65 title fee 50 15424 Total out the door . Not as good as some of you guys but decent I think. you guys think I did ok? Dealer also included life time tires in the deal Also financed was 7.67% for 72 months with 1000 down payment so about $250 a month for 72 months with 1000 down payment. Did I pay too much? |
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