Last post on Nov 24, 2013 at 8:47 AM
You are in the Buick Rendezvous
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Buick Rendezvous, SUV
#1985 of 2539 Re: 2002 Buick Rendezvous [coleenm]
Apr 14, 2008 (5:02 am)
Sorry you have had all these problems. I grew up in a "Buick" family and never saw that many issues on all the cars put together, much less one. I feel very bad for the stress it's caused you.
My advice is that you ask to see the sales manager, sit down in his office, and explain how much hassle and cost you've been through, and remind him/her that you've used the dealer exclusively for repairs and maintenance. That will go a LONG way! Each dealer has "discretionary" money from GM that they can use towards good customers for cases like these. And 55,000 miles is not much, reiterate that all this shouldn't be happening at this mileage.
If you have a good dealer, he will offer to assist with the bill. I hope he is honest and caring. Be polite but be firm, ask for help with the bill. And do this BEFORE you go to pick up the car from repairs, not after the bill is handed to you. (Ideally this discussion would have happened before the repairs had started, because you would have had some leverage in the negotiation. You could have taken it elsewhere if he said no, even another dealer.)
From a long line of Buicks....
(66 Special, 74 Century, 81 Regal, 83 Regal, 89 Regal, 97 Century... and currently 2007 Rendezvous)
#1986 of 2539 Re: Buick Steps Up to the Plate [jk27]
Apr 18, 2008 (4:54 am)
Actually, most 2002 Buick Rendezvous's are lemons and if you check with the BBB you will see that also. My 2002 has been a piece of crap as long as I've had it, so bad Buick had to give me a free extended bumper-to-bumper warranty for an extra 50,000 miles. I am trying to sell this so I can buy a foreign car, as I will never, ever buy an American car again in my lifetime. Honda, Toyota, etc, will be what I purchase.
Oh, and I just had my AWD disable and ABS/anti-lock brakes lights come back on only 2 months after having this fixed at dealer for 3rd time. Buick, what a classy company..... NOT!
#1987 of 2539 Re: Buick Steps Up to the Plate [theresa5]
Apr 18, 2008 (5:58 am)
Sorry you had trouble with your car, but all automakers have lemons. Let me tell you about my two closest friends at work. Both have a Honda made car with V6 and automatic. One went through 3 transmissions before trading it in, the other is on his 5th. One is an Acura TL, which should be the pride and joy of Honda's best engineering. The other an Accord Coupe.
Was the 2002 Rendezvous buggy? Yes.
Do foreign automakers ever make a buggy model? You bet.
I think the fact that GM gave you a 50,000 mile extension at the bumper-to-bumper level is quite honorable on their part. That is a LOT of miles!
I could be wrong, but I think your problems are actually a combination of a buggy vehicle AND BAD SERVICE. Have you tried another Buick dealer? If you don't have another one convenient, next choice would be Pontiac due to the similarities between Aztek and Rendezvous. But any GM dealer should be able to work on your car.
My reasoning for blaming the dealer in large part: The later Rendezvous are reliable. That proves GM found the problems and updated the parts to fix the problems in later years. Those updated parts are available, and are in fact the ONLY parts GM would ship to your dealer for repairs! So if you are getting updated parts, and the problems come back, maybe it's the technicians who are not doing a quality job causing you repeated failures.
I will say the techs at my closest Buick dealership have shown a lot of incompetence and I will be trying another dealer soon.
I wish you the best of luck with your next vehicle, no matter the make!
All the best-
#1988 of 2539 Re: Buick Steps Up to the Plate [bxd]
Apr 19, 2008 (4:49 am)
I think Brian is correct in indicating that your dealer's technicians are at the root of some of your problems. I use two dealers: one in Mentor,Ohio where I bought the car (2004 Rendezvous CX) and one in Durham, NC where I live during the winter. The techs at these two shops are GREAT. They know Buicks inside and out. The service writers listen to your issue/concerns. Although I have not had much more work, other than routine maintenace done, they did address my wheels bearing issue by replacing them ALL with the new parts rather than have me "come back when the other one goes bad". When I go in for routine maintenace, they never try and "upsell" me to something I don't need. Other than that, nothing has gone wrong after 113,000 miles of service. I have small little issues like the interior bulbs burning out, but thats because I'm in the car all the time especially at night so thats routine. Unless I hit the lottery, I will NOT EVER buy a foreign car. GM quality has improved immensely over the last decade. As with any new model, wait till the next model year before you run out and buy it. Do research on the previous model year to what issues relate to the model you purchase. Toyota, Honda, Nissan have always had issues with thier vehicles, but they are sneaky and underhanded about covering them up. My next vehicle will be the '09 Enclave, the most beautiful SUV on the road today.
#1989 of 2539 Re: Engine Problem.. [dionnec]
Apr 21, 2008 (9:46 am)
I just had this happen last week. I kept feeling like my car had a bit of a drag to it, thought maybe a break sticking, bad tire or barring. A week later my AWD disabled light and my anti lock break lights showed disabled; then as I was going up a large hill and lost power. Come to find out; Rendezvous have a problem with front wheel barrings and when these go out the drive system shuts down. Once the car is re-started it will take sometime again for the system to read there is a problem. Got barrings replaced at Pep Boys; message lights are gone and system is now acting normal. Around $400 for both. See these error codes in your manual. I had no idea these items were related. Good Luck!
#1990 of 2539 Re: AWD Disable Indicate comes on [jpierce]
Apr 21, 2008 (9:58 am)
Ok. I just commented on this to a fellow with a 2005. I had the awd and the anti lock break errors come on after about a week of hearing a strange noice thinking my break may be sticking, a bad left tire or a bad wheel barring. Then after the codes came up while going up hill my car lost power. From the owner manual and the internet we discovered it to be the front wheel barrings; so I guessed right. Rendezvous system shuts itself down to protect the drive train/awd system. Pep boys replaced my two front wheel barrings around $400 some total. Problem is now fixed. Who knew all of this was connected. Good Luck!
#1991 of 2539 Re: Buick Rendezvous - no-start when engine hot [techiman]
Apr 22, 2008 (12:28 pm)
I have been having this exact same problem. Got stuck in downtown Manahattan, at a gas station while having my car inspected and this last time at the waterfront in Camden NJ. All three created major elevations of blood pressure. This last time, I explained to the mechanic who responded, that I had the entire cooling system checked out and was told there was nothing wrong with the thermostat, hoses, water pump, coolant level or system pressure. After he got my car started he told me to have my electric fan checked for proper functioning. I haven't done that yet; but, since everything else has been checked, it sounds like a possible solution.
Will get back to the forum after having it checked out.
#1992 of 2539 Re: Buick Rendezvous - no-start when engine hot [spirito43]
Apr 25, 2008 (6:39 pm)
A "no start" problem is not cooling system related. The cooling system's job is only to cool the engine while the engine is running. If the engine isn't overheating while running, the cooling system has nothing to do with why the car won't start. Whether hot or cold.
Typically a no-start HOT condition is an electrical problem. Something electronic is on the fritz once hot.
Does the engine turn over when this is happening? If it's trying to start but won't.... I'd look at the ignition module and ignition coils first, then maybe ECM or crankshaft position sensor.
If the engine isn't even turning over when you turn the key.... that would point to starter first, then maybe battery....
Hope this helps! Either way, if your mechanic is looking at the cooling system for a no-start problem, I'd be looking for a new mechanic!
#1993 of 2539 Re: Fuel Gauge problems [intrepidcub]
Apr 28, 2008 (5:42 pm)
Do you know where i can find the link to the aztek fan club where the guy described how he cured this fuel gauge/corroded wiring harness problem?
#1994 of 2539 Fuel Gauge/Corroded Wiring Harness
Apr 28, 2008 (5:48 pm)
I have a 2002 Buick Rendezvouz that has a fuel gauge that always read full, until you've idled for 2 minutes and then it drops to empty and the low fuel alarm sounds. My dealer says that a wiring harness connected to the fuel sending unit has experienced "moisture intrusion" and needs to be replaced at a cost of $2100.00. Yes, $2100.00 There are other posts on this issue, but wondered if anyone had any new information on how to fix this and how much others have paid. thanks.