Last post on Nov 24, 2013 at 8:47 AM
You are in the Buick Rendezvous
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Buick Rendezvous, SUV
#1653 of 2539 Re: Buick Rendezvous Chime Failure 
Jan 21, 2007 (9:20 am)
Sorry that it has taken be so long to respond, but we have been under the weather, in more ways than one. However, I told you that I would let you know when I learned something new. Well, very good news. Today, January 21, 2007, I once again removed the trim panel and finally was able to figure out how the remove all the wiring harnesses. I took the speaker off the door and, wa-laaaa, it was not plugged into the the power source. I plugged it back in, tested it, reinstalled the trim, and am back in business. Everything chimes as it should. I would like to thank you for your insistance that there was a speaker problem. If you had not done so on this last comment, I would have taken it to a dealer and incurred some very high expenses that I cannot afford at this time. Thank you, thank you, thank you.
Note: The speaker was probably left unplugged on the last service work as you suspected.
#1654 of 2539 Re: Buick Rendezvous Chime Failure [gembo]
Jan 21, 2007 (4:41 pm)
Gembo, that is fantastic news, and I am glad to have been able to help you out. I am happy you once again can enjoy the sound of the CHIMES, and it didn't cost you any CHA-CHING!
Jan 23, 2007 (2:15 pm)
Hi I have read alot of your posts and I thought I share my RVD experience as well. So far I have been fortunate that GM has covered my RVD ills up till know. This is list of items that have gone wrong.
Bearings (of course). 1st one covered under warrenty (right front). Second one not covered(left front) 362 dollars to replace. GM covered the cost a year later through good will program (fall of 2006)
AC condensor - warrenty
body control module - warrenty
Interior trim falling off and or cracking - warrenty
rear ball joints - recall
rear seal rupture (awd system) - due to rear ball joint replacement. Therefore if you have awd keep a close eye on the rear differential for leaking after the replacement. This was fixed at GM expense.
minor leaking into interior due to dirty rubber seal around sun roof glass. So please keep it clean or she leaks. (i.e., minor water stains around window door posts)
Brakes - rear brakes desolved at 54 k km. I did replacement myself 100 bucks for rotors and pucks
Front Brakes - 80 k km 100 bucks front rotors and pucks. I did myself.
Tires wore out at 80 k km need replacing. I use winter tires in the off season. I have around 15 k km on them
replaced all chrome wheels due to pitting and pealling. Under warrenty
intake manifold gasket replaced 95 k km. GM picked up the cost for replacement 1200 bucks, but charged me engine flush, coolent flush and engine wash 300 bucks. GM good will program (I guess to counter act the class action law suite in Canada)
Recall on rear tail gate
The last item is hudge for me. At 99 k km i took my RVD in for transmission filter replacement and fluid change to a garage since GM only wanted to flush the system and no filter change (they wanted to charge 300 bucks just for that). Guess what I found. Chunks of metal in the pan. Not happy about this (it appears that my gears are desolving). My transmission is currently being rebuilt (lock up torque converter, gears, seals, drum, clutch plates, fluid flush everything done) costing me 3000 to 3500 bucks. GM quoted me 5000 plus and GM head office offered no garrantees for assistance since I am long outside warrenty. However, this is a major issue with these vehicles and a trany should not go after 60 k miles or 100 k km. GM wanted 500 bucks just to assess the problem. What is to assess when you see chunks of metal and shortly after the filter change a minor grinding noice the trany is gone. The mechanic told me this a major defect and not associated with not changing your trany fluid and filter (I was doing just that). This is a major defect. GM does have a service bulletin about this problem and will not do anything about it. I am not expecting GM to fix my car forever, but man when things ware out long before they are due (trany problems I can expect maybe at 250 k km plus) it goes to show how crappy GM cars are made. I thought by buying a buick I might escape the crappier quality issues; I guess I was wrong. My wife and I are considering getting rid of the vehicle because it is unreliable and in my opinion NOT SAFE. I love my RVD (style and design), but its built like a dinky toy and GM will not stand by their product.
I guess if GM does not come forward and soon to say you know what we did something wrong here and took measures to correct it and build customer confidence, I guess no more GM products for me and my family. This was my first GM product and it will probably be my last. I guess Toyota and Nissan and Honda here I come.
If you have any comments or ideas how to get GM to support customers in regards to faulty components (i.e., trany) let me know.
Thanks for listening
#1656 of 2539 Re: '04 Rendezvous w/o problems [steve_]
Jan 23, 2007 (2:53 pm)
Well, maybe we should pull out of the other countries. they dont really appreciate our products anyway. Concentrate on making the ultimate in affordable, reliable vehicles here in America first. When that happens, the world will then clamor for our product. In the meantime, slap a 5000-10,000 dollar tax on every single import from Asia and Europe and funnel that money into R&D for our auto industry. Ever hear of a 45,000 dollar kia? You would if i had my way!
#1657 of 2539 Re: My RVD Pain [jpierce]
Jan 23, 2007 (2:55 pm)
So far, I have been lucky i guess...i have 76k on my RDV and only had a steering pump and wheel bearing replaced, all under warranty. my dealer replaced a light bulb in my steering wheel for free. Maybe i didn't get a lemon.
#1658 of 2539 Re: '04 Rendezvous w/o problems [chuckie2]
by Stever@Edmunds HOST
Jan 23, 2007 (4:01 pm)
Warren Buffet has proposed such tariffs (pdf file); the flip side is that protectionism tends to hurt the average consumer, since if you heavily tax Kias, Buick is going to raise their prices (link).
In any event, this isn't the right discussion, so please take it over to Automotive News & Views.
#1659 of 2539 Re: My RVD Pain [jpierce]-replyfrom MacPherson
Jan 23, 2007 (4:45 pm)
I feel bad for you. We finally bit the bullet & traded our '02 just last week. We took a real bath on it as the dealers just laughed when we told them what we were trading, but it was the only way out of a bad situation. I still won't buy Japanese - loyal to North Amerrican auto makers. As to getting anywhere with GM- forget i. When I contacted them, they as much as called mea liar! They claimed that they had nevr hard of the problems we were having & told me not to believe everythig Iread on theInternet. Good luck to you.
#1660 of 2539 Re: My RVD Pain [jpierce]-replyfrom MacPherson [macpherson]
Jan 23, 2007 (5:58 pm)
Thanks for the support. GM basically told me the same thing. It appears that the reps get the same instructions from PR. It also appears from GM response there is a definite problem here building a inferior product and they are handling this situation by replying/handling it through pollical mombo jumbo. Consumers are not that dumb and ignorant. GMs strategy is to plead innocent and say these things are not happening or true and if GM ignores us long enough once all these crappy cars they built rust away along with consumer confidence they will wake up and they will not have any car issues and in this case any cars to sell as well.
Just venting a little But its true. Their your best friend until they get your money.
#1661 of 2539 Re: My RVD Pain [jpierce]
Jan 24, 2007 (2:58 am)
Thanks for writing such a well written and descriptive message. I've almost identical problems, further pointing to a major manufacturing defect for many of the assemblies in the RVD . Has anyone complied the emails or ID of all of the RVD complaints? I'm contacting my attorney today or tomorrow after one more call to GM and dealer. Maybe we should push for a US class action law suit?
The GM good will program was good for a while (gas tank, gasket, condensor), but for them to baulk on the transmission issue only after 70,000 miles is criminal.
#1662 of 2539 Re: My RVD Pain [jwlill]
Jan 24, 2007 (5:25 am)
I should make one minor correction. I did purchase a GM product once a Saturn in 1991 but at the time Saturn was not part of GM persay, They were a seperate company based out of Spring Hill Tenesse. And you know what that car lasted 12 years and 250,000 km (no major issues or problems) and the customer service was the best ever. At 6 years old (3 years outside warrenty 120,000 km) all my doors cracked and were falling off. I phoned Saturn head quarters in spring hill and you know what they replaced all the door pannels, painted the whole car at their expense and appologized for such a defect (5500 dollars)and they knew of the problem and are correcting it on newer models. Know Saturn is under the fold of GM so know you talk to GM not Saturn and as result no more costumer service or happy people and understanding people to talk too. I also liked the car washes and tire cleaning the Saturn dealer did with every oil change. Know I may not even consider buying a Saturn since it is fully under GM, so sad and for that matter any other product line GM pushes (Saab, Hummer ...etc).
Maybe in a few years if all our complaints start to mean something GM will do something or someone dies on the highway because of one these issues with RDV, GM will do something. Thanks again for your support. This vehicle cost me 47,500 with tax and when I sell I am going to take a bath big time. But best to be safe then sorry. I should of bought the MDX which at the time cost a few grand more.