Last post on Dec 08, 2013 at 9:19 PM
You are in the Buick Rendezvous
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Buick Rendezvous, SUV
#1572 of 2540 Re: Fuel Gauge problems [jacklin30]
Oct 13, 2006 (7:03 am)
I took my 2006 Rendezvous back to the dealer for the 2nd time with this issue and they kept it overnight, last time they had it more than a week and sent it home saying it was fixed. Then yesterday I got a call telling me to come and pick it up because GM had issued a bulletin stating not to fix it. Yes, you heard that right. I have a brand new vehicle and GM sent it home with me. It would be different if it wasn't a safety issue, like a radio didn't work or something. But this is my GAS GAUGE! I have no idea how much gas I have in my tank. And sure shouldn't have to measure how much I use in a log for a brand new car. They gave me a copy of the bulletin I will type it in below since they didn't make it readily available for anyone to search online.
SUBJECT: The Fuel Gauge Fluctuates - cluster erratic intermittent IPC
Models: 2006 Buick Rendezvous 3.5L
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI
A number of fuel tank sending units have been returned to the Warranty Parts Center (WPC) for fuel gauge fluctuation concern, with no trouble found.
Engineering is investigating this fuel gauge concern with the 3.5 LX9 engines. This concern will address fuel gauge fluctuation concerns for customers who typically park their vehicle on an incline. Should normal diagnostics fail to identify a concern, DO NOT REPLACE ANY PARTS for thsi concern at this time. This PI be updated or a bulletin will be published when a fix becomes available.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completeing every step, the remaining steps do not need to be performed.
Document ID# 1 8 4 0 0 5 8
Ok.. so in the mean time I drive a broken vehicle. If I run out of gas on the side of the road, GM better send the President to come pick me up. My salesman actually told me it might be best to get an attorney because he has never seen GM issue a statement like this. He mentioned the lemon law . But don't you have to have it in the shop a certain number of times to get a vehicle replaced? And if GM issued a statement not to work on these vehicles they kind of just created a loop hole for themselves huh?
#1573 of 2540 Re: Fuel Gauge problems [onebritelady]
Oct 13, 2006 (9:22 am)
Hhmm looking at the doc from different eyes (since I don't have the problem) it looks like they are acknowledging the problem, but don't have a fix for it yet. It doesn't help you but at least they won't go throwing parts in that won't solve the problem, resulting in lost time and effort for both you and dealer.
#1574 of 2540 Re: Fuel Gauge problems [ray80]
Oct 13, 2006 (11:59 am)
Yeah, I understand that. But if you look back on other forums it looks like this has been a problem with more than just the 2006. I reported the problem as soon as I got the car. And it seems others have been reporting it since the 2006's were released. So the only question will be... If it took this long for them to aknowledge the problem, how long and much effort is being put into a solution I suppose. It's a game of wait and see for now. But I am not playing nicely for long.
#1575 of 2540 Rotors and Rear Ball Joints
Oct 13, 2006 (1:07 pm)
Just had my 04 AWD in for service. It was making a slight squeal on left turns. It turns out that this was break pads making the squeal even though the break was not being pressed. Dealer said that pads need to be replaced, which was fair enough, but also that rotors needed to be replaced as well. I disputed the fact the rotors would wear out before any real signal that break pads were needing replacement. After our discussion, dealer agreed with my put of view and put through the rotors as a goodwill warranty.
Also when I was in, it seems that there is a recall notice just going out to replace the rear ball joints. Perhaps this will fix the noise that most Rendezvous owners seem to notice. Ball Joints were replaced and everything is fine.
My 04 Rendezvous has about 44,000kms on it.
#1576 of 2540 Re: Fuel Gauge problems [onebritelady]
Oct 15, 2006 (4:53 pm)
I agree with ray80's comments about not throwing parts at the problem, but it is a little scary when they say "Engineering" is looking at the problem. Unless they have a special "quick fix" engineering group, it may take a long while. The typical engineering fix is to determine the cause of the problem, then redesign a part, get the parts manufactured, distribute them to the dealers, issue the repair bulletins, etc. etc. All that can take months. Maybe you will get lucky and it will just be an adjustment.
#1577 of 2540 Re: Fuel Gauge problems [jacklin30]
Oct 17, 2006 (6:36 am)
I had my cluster replaced under warranty for the fuel gauge and it seems to much more accurate, I no longer have a half tank of gas for ever and then drop quickly. good luck with yours.
#1578 of 2540 Steering Issues
Oct 18, 2006 (4:52 am)
My wife and I just bought a 2004 RDV CXL with 35000 miles 6 weeks ago. During the test drive we notice the steering was not right. Salesman said it needs balancing and alignment.
The RDV has a pull in the steering, when you make a right turn and return to center it pull to the right. It also does the same with left turn which ever turn you make last is the direction that it pulls. The RDV has been sitting at the Buick dealership in the service dept. for the past 3 weeks and they have NO clue on how the fix the problem. The dealership has called for engineer but as for a date of his arrival a week or two. If someone has expirenced this same issues, I appreciate any information.
Oct 18, 2006 (5:19 am)
Sounds like it was in an accident. Are you sure it isn't one of those that has been written off, then re-sold? Scary
#1580 of 2540 Re: Steering Issues [esw4]
Oct 18, 2006 (6:57 am)
They have to check all of the common suspects. Alignment (front and rear), tires (balancing and inflation pressures), suspension, etc. It's still under warranty, so don't let them give it back to you if it's not fixed. Steering is definitely a safety issue. If they can't fix it, let them know you'd consider a reasonable buyout. Have you considered a lemon law claim? I had to do this with an Isuzu Rodeo that wouldn't steer straight and kept veering to the side of the road if you took your hands off the wheel.
Keep on them!
#1581 of 2540 Re: Fuel Gauge problems [onebritelady]
Oct 18, 2006 (10:08 am)
I personally think this bulletin just protects themselves. That way they can say they are "working on it." For how long is anybody's guess. As long as they can get by doing nothing, that's exactly what they will do most likely. I keep my tank above half a tank consistently so I don't have the problem of running out of gas. Should I have to do that? No, but I don't think GM will be coming to my rescue if I do run out of gas, so in that way I am protecting myself. The gas gauge problem is an annoyance. I don't like having that problem on a new car, especially when everyone I know told me "save yourself some headaches and just get a Toyota or Honda or something, they are better cars." I decided to give GM a chance. Then I have a problem with the gas gauge and the battery right from the get go. That's not a good sign in a new car and everyone who told me not to buy a Buick has been telling me "I told you so." I have owned Nissans and Hondas for 25 years and never had a problem with their new cars - not one! Having problems with the Buick this early in the game does not look good. But, I do like my Rendezvous very much. The battery was replaced (they said it had a bad cell in it) and so far, so good. It does still show signs of a problem when starting now and then, but so far it turns over and hasn't left me stranded anymore. The other problem is the gas gauge problem, which I took it in for and for which the dealership told me they didn't detect a problem. They told me the design of the gas tank was the cause of it. I guess we all need to make sure we have extended warranties just in case the car continues to have problems down the road. I'm keeping my fingers crossed that it won't, because I do love my car.