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Honda Accord Prices Paid and Buying Experience

24566 messages,  Last post on Dec 02, 2009 at 10:27 AM

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What is this discussion about? Honda Accord, Coupe, Sedan


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#20688 of 24566
Worst ever experience (bait and switched) in Riverside, California. by synergy3
Jun 05, 2008 (5:56 pm)
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Well guys I just got back from the dealership and I have to say this was the WORST experience I've ever had.
 
I've been shopping for actually 3 vehicles. One for myself, one for my father and mother in-law; Accord V6 EX-L Auto Coupe, Accord LX-P Sedan and a Honda Fit. A combination of Internet Prices and calling, we decided to go to a local one here in Riverside, CA with the best price and friendly service (so we thought) - Riverside Metro Group (Riverside Honda) which is part of the Metro Auto Group who sells VW, Mazda, Nissan and Hyundai.
 
I went to pick up the Accord V6 EX-L Auto today (I posted earlier about the price which was $25,533.00) this price was received from the dealerships Internet Department..."Your *e-Price invoice $26,533.00 ($1000 Off ) $25,533.00".
 
So we arrive, meet the Internet department and they take us to the vehicle we want, drive it and inspect it. First problem was frontal damage (bumper was scratched deeply) so they got a new one for us...no problem. We get ready to finalize everything. I also have my financing done through the bank and have a BLANK CHECK ready. I do however give the dealership the opportunity to finance also, as they inquired about my financing. The have my information already because I was pre-approved through AHFS and the dealership also has my paperwork including credit ran.
 
Here is where things go wrong....very wrong. The internet sales person checks on financing...with the desk manager to see if they can beat the bank rate. They come back 3% HIGHER then the bank. I say no way, I'm happy with my financing. He goes to the manager for 10 minutes while we are sitting there and comes back and says....well you are aware since this is a special price, you have cannot have any other financing don't you?
 
So, I am told, YOU CANNOT USE ANY OTHER FINANCING. Since we are selling the vehicle so low, you MUST use our in-house financing. They basically refuse to sell me the vehicle unless I take a 3%+ on the rate I am getting at the bank.
 
I explain to the sales person that this is insane and we are leaving immediately. He goes back again and the desk manager is in the "box" giving us looks and staring at us. The sales guy comes back and says, you must use our financing. I basically say this is ridiculous, you guys are insane...I've covered all bases, crossed my T's and dotted my I's and you are telling me since you aren't making a profit on the vehicle, you are going to try to make a profit from rebate on bps from the financing? Answer: Yes.
 
I'm not sure if this had anything to do with it but I work from home 2 days a week and was in my normal clothes...jeans, polo and a hat (usually am in a suit). I also look young, but have sold securities in the financial business in addition to researching enough to know this is wrong. Overall really feel discriminated against as well as being lied too and extorted for extra profit. Buying 3 vehicles and also looking for 5 vehicles for our company (Elements) and got this treatment lol.
 
What I did also was hit record on my phone so it records everything and will post it on Youtube, Metacafe and everywhere else I can find to warn potential buyers of this unethical practice.
 
STAY FAR AWAY FROM RIVERSIDE METRO AUTO GROUP AND RIVERSIDE HONDA.
 
I've been shopping though and have another dealership that says they can't match but will sell at $26,100. I can't believe these guys "we are selling the vehicle too low, so you have to use our financing at the 11th Hour... 2 hours of wasted time!!!!
#20689 of 24566
Re: Worst ever experience (bait and switched) in Riverside, California. [synergy3] by dwynne
Jun 05, 2008 (6:20 pm)
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Replying to: synergy3 (Jun 05, 2008 5:56 pm)

If their financing was simple interest, no set up fee, and no early payoff penalty why not just sign the paperwork and as soon as your account is set up pay it off with your blank check? Then you get your low financing and their low price on the same deal. Mazda credit used to have (or still does) rebates tied to taking their financing and folks would take the inflated MAC rates to get the rebate then pay the loan off as soon as it was set up. In this case I would feel no guilt about doing this to the dealer that is forcing a high rate on you. Heck, at $600 under your next best price even if you had to pay a little interest or early pay off fee you might have come out just fine.
 
But realistically, if you check the current invoice price it is $26,356 and less hold back of $578.90 give you a dealer makes nothing price of $25,777.10. And there are no known dealer incentives on Accords. Yes somehow you expect the dealer to sell you the car for $25,533 ? I bet no other dealer had such a low price because it was either a come on to get you on the lot or a mistake. They probably gave you an I4 price rather than a V6 price and once you showed up they figured out the problem.
 
As I said, I hate being treated bad at any dealership and I always make my deals completely before stepping foot on the lot - but if someone offered me a deal that is not logical or at an "impossible" price then I KNOW it is either a mistake or a trick or there is an incentive I don't know about. So I would ask about it and point out to the dealership that they can't be making any money on the car and have them verify it and ask about incentives or "can I pay cash at this price" or other questions.
 
Now, I guess, you too will know this for the next time you go car hunting. Go get your new Honda from another dealer and enjoy it!
 
Dennis
#20690 of 24566
Re: Worst ever experience (bait and switched) in Riverside, California. [dw by synergy3
Jun 05, 2008 (6:42 pm)
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Replying to: dwynne (Jun 05, 2008 6:20 pm)

That idea did come to mind, but the Blank Check terms are for purchase of a new vehicle with dealer instructions for such. Regarding 25,533, I've seen and heard of similar deals which were in this ballpark so believed it was the best. In addition, I have been communicating with the Internet Department on the purchases of the other 2 vehicles, I made sure to check that it was correct verifying verbally on the phone (verifying this is with destination) with email quotes. I don't blame the internet department for this as they were shocked when I told them....the finance department or finance manager wasn't even involved just the sales manager at the desk.
 
I thought I had this all wrapped up before going in, like you I hate negotiating in th dealership as the process is long and I don't have all materials to reference. Big lesson learned never mention you want to see what kind of financing you can get when you already have financing, it's an opening! Good thing the dealership was 5 minutes away
#20691 of 24566
Re: Holdback [dwynne] by hhun
Jun 05, 2008 (9:12 pm)
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Replying to: dwynne (Jun 04, 2008 7:31 am)

Of course they need to make a profit...that's a given. My point is that we can at least be informed consumers and make a fair offer that will not take us to the bank and yet allow the dealers to make some profit. That's all I was trying to get across by bringing up the holdback issue. You obviously took my words wrong,or put words in my mouth that I didn't say. Geesh people are so sensitive these days.
 
I'm not advocating squeezing every nickel...that just wouldn't be fair. I too am about to purchase a new honda for under invoice. I just noticed a few people on this blog that were quoting some prices over invoice and my intention was to let them be a little informed so that they know they can haggle a little more and get a better deal. That's it! Is there anything wrong with that? All the best.
 
P.S.--there's no hate here, just trying to be an informed consumer. Besides you can't feel sorry for the dealers....they have ripped off enough consumers who were unknowingly paying more than they should have in their time when the market was good. What's wrong with us consumers being the ones on the good end of a deal for once? I think it's all good as long as everyone gets a price they want. I don't think any dealer will just give away a car, that would be foolish.
#20692 of 24566
Re: Holdback [alamocity] by hhun
Jun 05, 2008 (10:09 pm)
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Replying to: alamocity (Jun 03, 2008 10:02 pm)

Ok point taken...I apologize to Mr. IsellHondas.
 
I actually dealt with a crooked Honda salesman last week. He accept my more than fair offer which included, by the way, a built in profit. I faxed him an offer with the numbers broken down including the profit for him. Yes, the offer was slightly below invoice including destination charge, but not by much, about a hundred below However, the offer was well more than I have seen others pay on this forum.
 
Long story short...he accepted the offer via voicemail.and said it was "more than an acceptable offer and very doable". It was an honest and fair offer not intended to "rip off the dealer". Then when I called him back he retracted his acceptance making up some lame excuses about the car being the only color in town as well as some other ridiculous excuses which included "five speed manual transmissions in the 4-door sedans are in demand so he couldn't let it go for that price". I am sure any honda salesman on this forum will concur that this is not true. I have owned three 5 speed manual hondas in my lifetime and I know that dealers do not carry many of them because they are harder to sell in the 4 door sedan trim vs the 2 door coupe trim and harder to sell than any automatic transmission. I also had another dealer (the other one that accepted the same offer) tell me that he will sell 30 automatic sedans before selling one manual sedan. Funny thing is that this place I was dealing with had 4 manual sedans on the lot and they still have all four as of today.
 
This salesman was very young and obviously "wet behing the ears" in experience. I assume he wanted the deal, but his sales manager didn't. I was not falling for those lies and games especially after he accepted the offer. So I told the guy that I wasn't playing games, I made him a fair offer that was also accepted at another dealer in town, and that I didn't appreciate the lies. He copped an attitude. So that ended my business relations with that dealer. It just wasn't worth it the hassle and aggravation. He lost my trust at that point. I called the sales manager and the GM to complain about what had happened and left it at that.
 
There are some reputable dealers out there who will bend over backwards to help you, like the NEW dealer I am working with now...who also gave me a fabulous price (lower than my original offer to the other dealer) which I jumped on promptly. He was even willing to search for the color I wanted and do a dealer transfer. Excellent service! And there are some that deserve to lose customers like the guy above.
 
So you see, it was not me who tried to "squeeze" every nickel out of the dealer, it was the dealer who was trying to play games and fool me into paying more. So to those of you who thought I was being "unfair" and a trying not to allow for a profit, I hope this will clear the air and show otherwise. Good luck Honda shopping!!!
#20693 of 24566
Re: Holdback [hhun] by sunnfun
Jun 06, 2008 (3:43 am)
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Replying to: hhun (Jun 05, 2008 10:09 pm)

I have to laugh at so many of you on here. Do you actually think that a dealer sells cars for a loss????? Never - The finance side of a dealership is somewhat complicated but they NEVER EVER lose money. They may lose their COA's if they don't pay corporate but they don't lose money on car sales. When someone says I made them a fair offer, I laugh. The dealer determines the fair offer. You as the consumer decide if you want to take the deal or not. Why try and determine what a "fair price" for the dealer is? Do you have all of the information that the dealer has? Do you know what deals they have with corporate? I would suggest to someone who is in the market for a car, see what others are paying, use the end of the month as your ally, and come up with a price that you are willing to pay. Too many people get bogged down in the nuts and bolts of the deal. The OTD price is all that matters. Whether you paid $100 or $500 for dealer processing does not matter. Let the dealer figure out how to manipulate the numbers to meet your bottom line price.
#20694 of 24566
Re: Right Price?? [cb007] by sunnfun
Jun 06, 2008 (3:52 am)
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Replying to: cb007 (Jun 05, 2008 12:38 pm)

These seem high to me. I bought my car in MD (Live in VA) and I think you can do better. Did you try Laurel Honda? I think there is one dealer in VA (somewhere near Manassas?) and I read that someone got a great deal from them as well.
#20695 of 24566
EX-L 4cyl 5AT - MD, OTD $25,116? by lance_mcb
Jun 06, 2008 (7:46 am)
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Hi guys,
I just started shopping for my new Honda and wanted to hear your opinion on price quote which I just got from a dealer in Rockville, MD:
"Accord EX-L 4cyl Sedan Automatic the price is $22,750.00 plus fees which comes out to be $25,116.10 "out the door". No hidden fees or surprises when you come in."
 
Thanks for your comments.
#20696 of 24566
Re: EX-L 4cyl 5AT - MD, OTD $25,116? [lance_mcb] by twotonetommy
Jun 06, 2008 (7:58 am)
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Replying to: lance_mcb (Jun 06, 2008 7:46 am)

Lance mcb
 
Can you breakdown the addtional fees. The price of $22,750 seems to be excellent
#20697 of 24566
Re: EX-L 4cyl 5AT - MD, OTD $25,116? [twotonetommy] by lance_mcb
Jun 06, 2008 (8:03 am)
Reply

Replying to: twotonetommy (Jun 06, 2008 7:58 am)

i was actually asking for 2 trims LX-P and EX-L
that is what he wrote me about LX-P yesterday
 
Accord LX-P
---------------------
Vehicle - $19,450.00
Freight - $635.00
Processing fee - $100.00
Tax 6% (MD) - $1,211.10
Tags (MD) - $222.00
--------------------------
Total - $21,618.10
 
I didnt got break-down for EX-L yet, but i guess it should be close

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