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Honda Accord Prices Paid and Buying Experience

24566 messages, Last post on Dec 02, 2009 at 10:27 AM
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Well guys I just got back from the dealership and I have to say this was the WORST experience I've ever had. I've been shopping for actually 3 vehicles. One for myself, one for my father and mother in-law; Accord V6 EX-L Auto Coupe, Accord LX-P Sedan and a Honda Fit. A combination of Internet Prices and calling, we decided to go to a local one here in Riverside, CA with the best price and friendly service (so we thought) - Riverside Metro Group (Riverside Honda) which is part of the Metro Auto Group who sells VW, Mazda, Nissan and Hyundai. I went to pick up the Accord V6 EX-L Auto today (I posted earlier about the price which was $25,533.00) this price was received from the dealerships Internet Department..."Your *e-Price invoice $26,533.00 ($1000 Off ) $25,533.00". So we arrive, meet the Internet department and they take us to the vehicle we want, drive it and inspect it. First problem was frontal damage (bumper was scratched deeply) so they got a new one for us...no problem. We get ready to finalize everything. I also have my financing done through the bank and have a BLANK CHECK ready. I do however give the dealership the opportunity to finance also, as they inquired about my financing. The have my information already because I was pre-approved through AHFS and the dealership also has my paperwork including credit ran. Here is where things go wrong....very wrong. The internet sales person checks on financing...with the desk manager to see if they can beat the bank rate. They come back 3% HIGHER then the bank. I say no way, I'm happy with my financing. He goes to the manager for 10 minutes while we are sitting there and comes back and says....well you are aware since this is a special price, you have cannot have any other financing don't you? So, I am told, YOU CANNOT USE ANY OTHER FINANCING. Since we are selling the vehicle so low, you MUST use our in-house financing. They basically refuse to sell me the vehicle unless I take a 3%+ on the rate I am getting at the bank. I explain to the sales person that this is insane and we are leaving immediately. He goes back again and the desk manager is in the "box" giving us looks and staring at us. The sales guy comes back and says, you must use our financing. I basically say this is ridiculous, you guys are insane...I've covered all bases, crossed my T's and dotted my I's and you are telling me since you aren't making a profit on the vehicle, you are going to try to make a profit from rebate on bps from the financing? Answer: Yes. I'm not sure if this had anything to do with it but I work from home 2 days a week and was in my normal clothes...jeans, polo and a hat (usually am in a suit). I also look young, but have sold securities in the financial business in addition to researching enough to know this is wrong. Overall really feel discriminated against as well as being lied too and extorted for extra profit. Buying 3 vehicles and also looking for 5 vehicles for our company (Elements) and got this treatment lol. What I did also was hit record on my phone so it records everything and will post it on Youtube, Metacafe and everywhere else I can find to warn potential buyers of this unethical practice. STAY FAR AWAY FROM RIVERSIDE METRO AUTO GROUP AND RIVERSIDE HONDA. I've been shopping though and have another dealership that says they can't match but will sell at $26,100. I can't believe these guys "we are selling the vehicle too low, so you have to use our financing at the 11th Hour... 2 hours of wasted time!!!!
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Replying to: synergy3 (Jun 05, 2008 5:56 pm) But realistically, if you check the current invoice price it is $26,356 and less hold back of $578.90 give you a dealer makes nothing price of $25,777.10. And there are no known dealer incentives on Accords. Yes somehow you expect the dealer to sell you the car for $25,533 ? I bet no other dealer had such a low price because it was either a come on to get you on the lot or a mistake. They probably gave you an I4 price rather than a V6 price and once you showed up they figured out the problem. As I said, I hate being treated bad at any dealership and I always make my deals completely before stepping foot on the lot - but if someone offered me a deal that is not logical or at an "impossible" price then I KNOW it is either a mistake or a trick or there is an incentive I don't know about. So I would ask about it and point out to the dealership that they can't be making any money on the car and have them verify it and ask about incentives or "can I pay cash at this price" or other questions. Now, I guess, you too will know this for the next time you go car hunting. Go get your new Honda from another dealer and enjoy it! Dennis
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Replying to: dwynne (Jun 05, 2008 6:20 pm) I thought I had this all wrapped up before going in, like you I hate negotiating in th dealership as the process is long and I don't have all materials to reference. Big lesson learned never mention you want to see what kind of financing you can get when you already have financing, it's an opening! Good thing the dealership was 5 minutes away |
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Replying to: dwynne (Jun 04, 2008 7:31 am) I'm not advocating squeezing every nickel...that just wouldn't be fair. I too am about to purchase a new honda for under invoice. I just noticed a few people on this blog that were quoting some prices over invoice and my intention was to let them be a little informed so that they know they can haggle a little more and get a better deal. That's it! Is there anything wrong with that? All the best. P.S.--there's no hate here, just trying to be an informed consumer. Besides you can't feel sorry for the dealers....they have ripped off enough consumers who were unknowingly paying more than they should have in their time when the market was good. What's wrong with us consumers being the ones on the good end of a deal for once? I think it's all good as long as everyone gets a price they want. I don't think any dealer will just give away a car, that would be foolish. |
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Replying to: alamocity (Jun 03, 2008 10:02 pm) I actually dealt with a crooked Honda salesman last week. He accept my more than fair offer which included, by the way, a built in profit. I faxed him an offer with the numbers broken down including the profit for him. Yes, the offer was slightly below invoice including destination charge, but not by much, about a hundred below However, the offer was well more than I have seen others pay on this forum. Long story short...he accepted the offer via voicemail.and said it was "more than an acceptable offer and very doable". It was an honest and fair offer not intended to "rip off the dealer". Then when I called him back he retracted his acceptance making up some lame excuses about the car being the only color in town as well as some other ridiculous excuses which included "five speed manual transmissions in the 4-door sedans are in demand so he couldn't let it go for that price". I am sure any honda salesman on this forum will concur that this is not true. I have owned three 5 speed manual hondas in my lifetime and I know that dealers do not carry many of them because they are harder to sell in the 4 door sedan trim vs the 2 door coupe trim and harder to sell than any automatic transmission. I also had another dealer (the other one that accepted the same offer) tell me that he will sell 30 automatic sedans before selling one manual sedan. Funny thing is that this place I was dealing with had 4 manual sedans on the lot and they still have all four as of today. This salesman was very young and obviously "wet behing the ears" in experience. I assume he wanted the deal, but his sales manager didn't. I was not falling for those lies and games especially after he accepted the offer. So I told the guy that I wasn't playing games, I made him a fair offer that was also accepted at another dealer in town, and that I didn't appreciate the lies. He copped an attitude. So that ended my business relations with that dealer. It just wasn't worth it the hassle and aggravation. He lost my trust at that point. I called the sales manager and the GM to complain about what had happened and left it at that. There are some reputable dealers out there who will bend over backwards to help you, like the NEW dealer I am working with now...who also gave me a fabulous price (lower than my original offer to the other dealer) which I jumped on promptly. He was even willing to search for the color I wanted and do a dealer transfer. Excellent service! And there are some that deserve to lose customers like the guy above. So you see, it was not me who tried to "squeeze" every nickel out of the dealer, it was the dealer who was trying to play games and fool me into paying more. So to those of you who thought I was being "unfair" and a trying not to allow for a profit, I hope this will clear the air and show otherwise. Good luck Honda shopping!!!
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Replying to: hhun (Jun 05, 2008 10:09 pm) |
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Replying to: cb007 (Jun 05, 2008 12:38 pm) |
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Hi guys, I just started shopping for my new Honda and wanted to hear your opinion on price quote which I just got from a dealer in Rockville, MD: "Accord EX-L 4cyl Sedan Automatic the price is $22,750.00 plus fees which comes out to be $25,116.10 "out the door". No hidden fees or surprises when you come in." Thanks for your comments.
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Replying to: lance_mcb (Jun 06, 2008 7:46 am) Can you breakdown the addtional fees. The price of $22,750 seems to be excellent
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Replying to: twotonetommy (Jun 06, 2008 7:58 am) that is what he wrote me about LX-P yesterday Accord LX-P --------------------- Vehicle - $19,450.00 Freight - $635.00 Processing fee - $100.00 Tax 6% (MD) - $1,211.10 Tags (MD) - $222.00 -------------------------- Total - $21,618.10 I didnt got break-down for EX-L yet, but i guess it should be close
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