Last post on Nov 07, 2013 at 7:33 AM
You are in the Toyota Highlander
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Toyota Highlander, SUV
#5213 of 5330 Re: 30000-mile Service Maintenance on 2009 Toyota Highlander limited [c102690]
Jan 29, 2012 (11:17 pm)
Do not even bother. I've never had one of those "checks" done on my 2002 Highlander Limited with 75K miles and all is good.
IF you feel the need to get those items checked, go to a AAA auto service center and have an oil/filter change along with tire rotation and they will check everything else for free. Be prepared to have the cabin filter replaced (it is a tad of work to get to it) as 30K on that filter is more than enough.
Save your money from your Toyota dealer (mine wanted over $700 for the same service) and spend it on something worthwhile.
#5214 of 5330 Re: 30000-mile Service Maintenance on 2009 Toyota Highlander limited [c102690]
Jan 30, 2012 (5:28 am)
Never go to a dealer and have them do a "check-up". Go to your owner's manual and look at what it suggests at be done at certain mileage. Go to the dealer and ask for an oil change and for that item to be checked. They check the other stuff anyway! Also if they tell you to do other things like flush steering, change transmission fluid, etc. press them with questions. And pull out your manual to see if that procedure is EVER recommended. For example, when I asked lots of questions, I found that I'm really not going to do any damage to my steering if I don't change the fluid until I start to get some "symptoms" which has never happened. I have an 04 with 160,000 miles. And when I pressed on the transmission fluid (which I have had to have changed so I do watch it), it was "discolored" but not "dirty" (needs changing). So my dealer won't lie to me as far as I know but they will lead you to think you need things you don't unless you question them.
I have a girlfriend that for years continued to go to her dealer for her Outback and every time ended up with $500 bills. So it's okay to go to the dealer so you actually do get some of their "expertise" for your vehicle but just ask only for what you want and ask lots of questions for anything else recommended.
BTW: only Goodyear tires last on my Highlander (originally came on it). I made the mistake of letting Goodyear do other work and I was lied to regularly (example: told me I needed brakes changed when they were normal levels and two years later still are okay. They rotate my tires, period)
#5215 of 5330 Re: 30000-mile Service Maintenance on 2009 Toyota Highlander limited
Jan 30, 2012 (9:00 am)
Thanks for your advice. You guys confirmed what others have told me: be suspicious of unwanted services the dealer recommends and always go by what is recommended on the manual.
I've seen some "oil and filter" change coupons that includes checking these other components for free.
my H/L came with Bridgestone tires which i intend to change soon. Thanks again.
Jan 30, 2012 (12:21 pm)
I guess what I'm looking for is a maintenance schedule someone has followed on their HL. Someone who has alot of miles and didn't follow the dealer maintenance packages. How does one know when to replace certain fluids, etc...at what intervals. If I have the dealer check invaded on what the manual says they will always say change it which is what I'm afraid of. I would like to know how many miles I should definitely change certain fluids.
#5217 of 5330 Re: Maintenance [05highlander05]
Jan 31, 2012 (7:20 pm)
I don't understand your post. Read and understand your owner's manual, grow a pair, and then TELL the dealer what to do and what not to do. This isn't rocket science. All of the information you're seeking is right in your owner's manual.
#5218 of 5330 Re: Steering on 2012 Highlander [dano22t]
Jan 31, 2012 (11:14 pm)
Any car properly maintained -- wheels / steering in alignment, tires in good condition and balanced -- should go straight when you (briefly) take your hands off the wheel. It should not pull to the right or left. You're under warranty -- so if you have the option locally I'd say take it to a different dealer. And probably never go again to the one who said it's "normal". If another one calls it "normal" -- then escalate. Find out who the regional sales and/or service managers are and contact them (preferably both). The situation you have is not only irritating -- it's potentially dangerous.
As an aside, I'm not happy with the steering of our 2012, because I think it's imprecise (I call it 'mushy'). My other cars are German -- BMW and Porsche, so I'm used to a tight feel of the road. Even though they are 10 and 25 years old respectively. I haven't talked to the dealer yet about it -- thinking I'm likely to get the 'it's normal' response. I want to get a chance to drive another 2012 and see if it steers the same. (You might see if your dealer will let you drive a demo -- to compare to yours). But a month ago I had an instance where it was pulling to the right at high speed on the freeway. Only lasted maybe for 5 - 10 miles, then went back to what I consider 'normal' -- that is, staying in a straight line when I release the wheel.
#5219 of 5330 Re: Maintenance [mikefm58]
Feb 01, 2012 (5:38 am)
The manual really doesn't give me a clear idea on when certain fluids absolutely have to be changed by . I also heard that there is no reason at all to change the transfer case oil and differential because they are sealed units. So that leaves the coolant, transmission, power steering
#5220 of 5330 Re: Maintenance [05highlander05]
Feb 01, 2012 (7:02 am)
Hmmmm, my owner's manual is perfectly clear on the items you mentioned.
#5221 of 5330 Re: Steering on 2012 Highlander [sausalito_kid]
Feb 01, 2012 (8:47 am)
Electric power stearing will always feel slightly "mushy" when compared to the "solidness" of hydraulically "boosted" power stearing. But FE wise, the electric takes the prize by a wide margin.