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SUVs Toyota Highlander Toyota Highlander Maintenance and Repair
4692 messages, Last post on Nov 28, 2009 at 3:26 PM
You are in the Toyota Highlander Forum. Your Hosts are steve_ & tidester
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Replying to: carbuff10 (Sep 27, 2007 8:51 pm) I'm 3/4 of the way to the end of our extended warranty and still hoping for my money back as we've still had no warranty work done in 75K miles. Phil
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Replying to: carbuff10 (Sep 27, 2007 8:51 pm) That is only half the reason for DIY maintenance. When you hear all the stories about forgetting to tighten the drain plug or oil filter or just forgetting to put the oil in all together, it is scary. Also you can't be sure what grade oil they are actually putting in. When they do a quick change, they often don't let the oil completely drain before screwing the plug back in. I KNOW I do a better job than the dealer with that kind of maintenance. I keep a log and receipts for the oil and filters and have never had a problem. |
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Replying to: phrosut (Sep 28, 2007 11:14 am) Desertguy brings up another point regarding the quality of service at dealers or independent shops. Unless you do the work yourself, you are relying soley on the shop's word that the work promised was actually performed and preformed correctly.
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Replying to: carbuff10 (Sep 28, 2007 7:10 pm) Check out what it covers which is virtually all components of the car except wear items such as brake pads. A couple added points: It provides a free loaner when car is out of service and it is transferable if you sell your car which is a great incentive for the new buyer. I have the 7 year 100,000 mile Platinum Warranty with 0 deductible. Cost me $804. Ignore the pricing on the web page as dealers can and do charge whatever they want. One major problem with the air conditioning will pay for it. |
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Replying to: desertguy (Sep 29, 2007 4:44 am) My comment about the refundable cost of warranty should one not use it at all was directed at "phrosut" as he/she stated that he/she was on his/her way to a complete refund of warranty purchase price for not filing a single claim. Far as I know, Toyota's plan does not have this clause. I did hear that some third party warranty does offer this benefit.
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Replying to: carbuff10 (Sep 29, 2007 3:12 pm)  I contacted Toyota Corp. and they told me that yes it was a dealer only option and while most did not offer it, a few did. This dealer was on the right coast.
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Replying to: desertguy (Sep 30, 2007 2:22 am) Another decision to ponder as to which way to pursue. |
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I have the Toyota Platinum extended warranty, purchased from my dealer. I was going to buy it online as I had about 33,000 miles on the car, but called my dealer and they matched the online price and also offered the "money back" policy for another couple of hundred $$ IIRC. The "catch" on the money back is that you have to submit the required paperwork in a very narrow window when the 7 years is up, mileage doesn't matter. (2 weeks comes to mind but I may be remembering incorrectly). You also have to prove that you still own the car with a copy of the current registration. We've marked calendars, and made notes, and have the exact time programmed into an electronic calendar. I may take the required paperwork to the dealer just before I send it in and have them verify it and confirm that the company is still in business (the warranty-money-back company). Phil
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Replying to: phrosut (Oct 01, 2007 11:17 am)
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Replying to: phrosut (Oct 01, 2007 11:17 am) |
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