- #4109 of 4694
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2004 Highlander 4 x 4
by ohmygosh
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Aug 25, 2007 (11:40 am)
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I really love this SUV after 45,000 miles I only had one problem. The sunroof malfunctioned and the motor had to be replaced after 2 years, but it was under warranty. Now my car is in the shop for another problem. The automatic door locks wouldn't work and the engine light came on. I immediately took it in to the dealer as the manual suggested and was told they were getting '7' code system failures, which they said was a first. Say What !! Before they got to the problem they told me my extended warranty may not cover the problem that could be related to a mouse chewing the wires. Say What !!
After they evaluated it they told me the power window master switch had shorted out, causing other problems in the electrical system. Fortunately my extended warranty covered it and a rental car.
I haven't got the car back yet and I am still concerned. Can anyone tell me if they experienced similar problems with this vehicle ? Can it be related to the same problem I had with the roof ? Will I have to worry that this electrical problem will keep occuring ? Help !!!!
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- #4110 of 4694
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Re: 2004 Highlander sunroof
by tix
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Aug 29, 2007 (6:28 am)
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Replying to: ohmygosh (Aug 25, 2007 11:40 am)
I have a 2004 Highlander and also had the sunroof malfunction, and although it was only a couple years old, I was out of warranty by 2,000 miles, so you are lucky that yours got fixed. They want to charge me $1,500. While still in warranty, my car had an issue with the anti lock brakes. For some reason it would not let me go over 12 mph. It was a difficult task getting it in to the dealer to be fixed (a lot of motorists were not very happy with my "slow pace"). I also had a heat shield fall off after having the car for just one month. So, I don't know what to tell you about your issues, other than to say I am not happy with Toyota and its unsatisfactory customer service. I will not buy another Toyota.
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- #4111 of 4694
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Re: 2004 Highlander sunroof [tix]
by noel3
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Aug 29, 2007 (7:54 am)
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Replying to: tix (Aug 29, 2007 6:28 am)
2004 4 runner has same problem - toyota (local and national) "claims" that they have no service bulletins, notices, or anything on these - but i know they have had major problems. WHere can i get copies of their documentation of problems - i have 45K miles and want to prove the issue is chronic with their sunroof assembly
thank - mnkraus optonline.net
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- #4112 of 4694
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Re: broken sunroof! [tix]
by denniskirk1
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Aug 29, 2007 (2:16 pm)
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Replying to: tix (Jul 18, 2006 10:25 am)
The gear off the sunroof is plastic and the cables are plastic. When the two gears mesh the cable moves and the sunroof opens. If the cable binds or strips the gear on the motor also strips. To repair the sunroof it takes anywere from 6 to 8 hours of labor depending on what needs to be done plus a full interior clean afterwards and the parts 2 cables,1 motor,and tracks. Seems like the price is ok to me. I would also note that the fact thay offered a bill split means the service manager toyota to get that approved so the dealer is working for you. Anyway it still sucks being so close to warranty good luck getting toyota to pay. I personaly think thay should covor it.
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- #4113 of 4694
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Re: 2004 Highlander sunroof [noel3]
by denniskirk1
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Aug 29, 2007 (2:20 pm)
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Replying to: noel3 (Aug 29, 2007 7:54 am)
The 4 runner dose have big time sunroof issues but that are totaly unrelated to the highlander. In my personal experience I see 12 4 runner problems to 1 highlander sunroof problem.
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- #4114 of 4694
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Re: broken sunroof! [denniskirk1]
by tix
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Aug 30, 2007 (5:15 am)
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Replying to: denniskirk1 (Aug 29, 2007 2:16 pm)
I do understand that it is a major hassle to fix the sunroof and that is why no one is willing to fix it for a reasonable price. It doesn't make sense to me that a sunroof, which you do not use all that often (at least I didn't) should break, just like that. I could understand the brakes, or door locks etc....but the sunroof!!! And, the fact that the "list price" option of having a sunroof is only $700, and they want to charge double to fix it does not make sense to me. It is sounding to me like more and more people are having issues with the sunroof and hopefully Toyota will rethink their position on warranty and repair. I too am interested in knowing where I can find the information about the number of complaints they have received concerning sunroofs----anyone know???
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- #4115 of 4694
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Re: broken sunroof! 4 runner
by noel3
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Aug 30, 2007 (9:14 am)
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Replying to: tix (Aug 30, 2007 5:15 am)
i was able to get 04 4 runner sunroof closed, with the exception of the left rear corner sags just a bit. QUESTIONS: 1 - DOES THE 4 RUNNER HAVE A RAIN RUNOFF CHANNEL UNDER THE SUNROOF THAT WILL DRAIN SMALL AMOUNTS OF EXCESS WATER 2 - IS THERE A WAY TO TEMPORARILY GET THE SAGGING CORNER TO STAY UP? 3 - ANYBODY HAVE ACCESS TO THE TSB'S ON THIS ISSUE? THANKS A BUNCH
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- #4116 of 4694
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temperature control knob
by abbie4
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Sep 02, 2007 (10:33 am)
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I have a 2001 Toyota Highlander,V6, 230,000 miles. I have had no problems except that the temperature contol knob has stopped working. I have either hot or cold and nothing in themiddle! Does anyone know how much it should cost (approx.) to repair the problem. I am told it is the whole panel that needs replacing. Thank you for your help.
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- #4117 of 4694
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Re: temperature control knob [abbie4]
by desertguy
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Sep 02, 2007 (1:19 pm)
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Replying to: abbie4 (Sep 02, 2007 10:33 am)
Assuming your knob itself is working, it is probably the air blend door that is sticking so that it will not modulate the air. I wouldn't think this would be a big fix but nowadays almost anything is costly.
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- #4118 of 4694
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230k :)
by derekgaddy
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Sep 02, 2007 (2:24 pm)
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Replying to: abbie4 (Sep 02, 2007 10:33 am)
That's impressive and encouraging. My uncle has a 1999 Lexus RS300 SUV with 160k and running strong. I look forward to my 2003 with 72k to run for many more miles.
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