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Toyota Highlander Maintenance and Repair

4696 messages,  Last post on Dec 02, 2009 at 11:52 AM

You are in the Toyota Highlander Forum. Your Hosts are steve_ & tidester

What is this discussion about? Toyota Highlander, SUV


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#2276 of 4696
Hesitation Discussion by scoti1
Jan 06, 2005 (8:12 am)
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Good idea for a separate discussion. It does not appear that this problem (aka "design characteristic", LOL) is exclusive to the Highlander (i.e., similar reports in Sienna and Lexus models) or even Toyota (did someone mention Volvo?). I really don't understand how this became so volatile. Discussions were pretty civil if you go back earlier in this forum. I guess no one was challenging whether it was a problem or not. Hopefully the discussion can remain civil in a separate forum.
#2277 of 4696
Here ya go! by KarenS HOST
Jan 06, 2005 (8:15 am)
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Engine Hesitation (All makes/models)
 
This is located in Maintenance & Repair.
#2278 of 4696
Cold weather side air bag note by alimin
Jan 06, 2005 (8:32 am)
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Last year, around this time, I noticed that the air bag light came on when I started my ’02 HL w/side air bag option after the vehicle sat overnight in –30F weather. Through this forum, I learned about a TSB on the problem, told my dealer, and Toyota replaced the part. This year, again during extremely cold weather (-30F), the same thing happened. Told the service manager at the Toyota dealership and she did find an updated TSB that was a recall of the earlier one on that specific problem. Again, the part was replaced and Toyota, to their credit, again picked up the cost. I was also told that when that air bag light is on, the air bag system does not work – so with the winter we’ve been having, there could be a few other HL owners with the side air bags who may want to check into this issue. (After the vehicle warms up, the air bag light does go out and the system works).
 
Otherwise, my ’02 HL now has 69,000 almost trouble-free miles.
 
alimin
#2279 of 4696
Re: Response to Wwest #2264 [pilot130] by spencer327
Jan 06, 2005 (5:50 pm)
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Replying to: pilot130 (Jan 05, 2005 5:52 pm)

Just curious, pilot130, what do you drive?
#2280 of 4696
What Do I Drive-Spencer 327? by pilot130
Jan 06, 2005 (6:08 pm)
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One 03 Highlander with V6 (wife's vehicle); 04 Sierra with 5.3 L V8; 03 Town Car with 4.6L-32V; Pressurized/Turbocharged Cessna P210 with Continental 300 HP.
Mostly use the Sierra for everyday. Why do you ask?
#2281 of 4696
Question regarding the hesitation problem by kads
Jan 06, 2005 (9:02 pm)
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Has anyone in the US with the hesitation problem in a 2004 Toyota Highlander, Sienna, Solara, or Lexus ES330 or RX330 had it fixed by their dealer under warranty?
 
If so, I'm very interested in how and what, and would like to hear the details.
 
However, if after 12 months of customer complaints none have been fixed, then Toyota Motors deserves to be recognized for what it is--a company that does not honor it's warranty, and does not care about, nor deliver, customer satisfaction after the sale.
#2282 of 4696
Re: Question regarding the hesitation problem [kads] by scoti1
Jan 07, 2005 (6:02 am)
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Replying to: kads (Jan 06, 2005 9:02 pm)

I haven't read about a fix for Highlanders, but did read this below on an Edmunds Lexus forum where the owner was able to get a Lemon Law buy back:
 
#404 of 667 Extremely Surprised! by nogermancar Jan 29, 2004 (11:18 pm)
 
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I am extremely surprised to hear that Lexus 2003-04 ES300 or ES330 owners are still having problems with their transmissions. I bought a 2002 ES300 and felt really frustrated with the way in which Lexus dealt with the whole issue. I had some very weird experiences with the service advisors.
  
After one year of ownership, I got a lemon lawyer and got my money back. If you have a mechanical problem that admittedly cannot be fixed by the dealerships, and your vehicle manufacturer does not work with you, then go get your four repair attempts and your money back. Simple.
  
Good luck to you all. I hope your future car experiences are much more enjoyable.
#2283 of 4696
Re: What Do I Drive-Spencer 327? [pilot130] by spencer327
Jan 07, 2005 (6:31 am)
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Replying to: pilot130 (Jan 06, 2005 6:08 pm)

Curious if you drove an 04, since the complaints really seem to come from the 5 speed tranny, which first appeared in the 04.
#2284 of 4696
Re: Question regarding the hesitation problem [kads] by silvernubira
Jan 07, 2005 (8:12 am)
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Replying to: kads (Jan 06, 2005 9:02 pm)

kads,
 
As suggested above, only thing that works with Toyota Motor Sales is your State's Lemon Law Arbitration. When my 1998 Camry turned out to be a piece of junk, the dealer keep referring me to the factory representative who suddenly was not available anywhere. When I went thorough Toyota's own arbitration and Toyota was asked to fix the car, they just ignored it. Only the arbitration through my State's Lemon Law worked: I got my money back and they got their masterpiece Camry back. This Camry was my first Toyota, and the LAST!
#2285 of 4696
Quite happy H/L owner by brutus_1
Jan 07, 2005 (10:32 am)
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I purchased and 04 H/L 3.3 2WD in 11/03. I now have 21K miles on it and am quite pleased with the vehicle. All I've done is change oil, rotate tires and put gas in it since I drove it off the lot. For anyone considering a purchase, I'll throw my 2 cents in the ring.
It was a toss between a Pilot and the Highlander, Honda wouldn't deal, Toyota did. Interesting tidbit about the buying experience, I used fightingchance.com and comments from here and felt I got the best deal. Also the dealer offered an extended warrenty for 100k or 6 years. While I normally would not have thought about it (toyota quality) they claim if I don't use it at the end of 6 years I get the full amount back!!! It cost about $1000. I plan on diving the H/L till the wheels fall off, but I have an added security that I can choose to use if the repair cost is substantial.
As for hesitation, I sometimes notice it going around a corner and quickly get off the brake and back on the accelerator, it's a little noticiable, but not a safety issue for me. I hope Toyota comes out with a TSB with a fix in the future.
Last, try as I may, I can't seem to get above 20 mpg. I do drive fast (70) on the highways, but really expected 22 to 24.
I used an aftermarket hitch and have had no problems with wiring.
Overall satisfaction on a 10 point scale I give it a 8.7

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