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Toyota Highlander Maintenance and Repair

4692 messages, Last post on Nov 28, 2009 at 3:26 PM
You are in the Toyota Highlander Forum. Your Hosts are steve_ & tidester
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Replying to: wwest (Jan 05, 2005 8:56 pm) If the hesitation doesn't occur on all HL's, how can Toyota call it a "design characteristic" ? It's a rhetorical question. |
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Hello! I had a 2004 HL that had the hesitation problem. In fact, the dealer admitted it and noted it on the work order after the test drive. If you have time, please take the time to read post 1755 that I wrote. I ended not going to arbitration since I was traveling a lot at the time. However, I did get a letter that my HL qualified for arbitration. I ended up eating $5k and a little extra on the payment and jumped into a 2004 4X4 Sequoia...hesitation problem fixed! Okay, add some more $$ for gas too! The only reason I come back lurking here is that the Sequoia’s “problems and solutions” discussion board is boring. I find Pilot130 completely amusing... Maybe we should have a “problems with those who have problems” discussion board! Cheers! Regards, Rob |
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Replying to: hlfan (Jan 05, 2005 7:21 pm) |
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| Thanks Karen. Fine by me. You're closest to the right answer than any of us. My excessively wordy offerings failed to say what you've just said in a few well chosen words. | |
| Good idea for a separate discussion. It does not appear that this problem (aka "design characteristic", LOL) is exclusive to the Highlander (i.e., similar reports in Sienna and Lexus models) or even Toyota (did someone mention Volvo?). I really don't understand how this became so volatile. Discussions were pretty civil if you go back earlier in this forum. I guess no one was challenging whether it was a problem or not. Hopefully the discussion can remain civil in a separate forum. | |
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Engine Hesitation (All makes/models) This is located in Maintenance & Repair.
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Last year, around this time, I noticed that the air bag light came on when I started my ’02 HL w/side air bag option after the vehicle sat overnight in –30F weather. Through this forum, I learned about a TSB on the problem, told my dealer, and Toyota replaced the part. This year, again during extremely cold weather (-30F), the same thing happened. Told the service manager at the Toyota dealership and she did find an updated TSB that was a recall of the earlier one on that specific problem. Again, the part was replaced and Toyota, to their credit, again picked up the cost. I was also told that when that air bag light is on, the air bag system does not work – so with the winter we’ve been having, there could be a few other HL owners with the side air bags who may want to check into this issue. (After the vehicle warms up, the air bag light does go out and the system works). Otherwise, my ’02 HL now has 69,000 almost trouble-free miles. alimin |
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Replying to: pilot130 (Jan 05, 2005 5:52 pm) |
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One 03 Highlander with V6 (wife's vehicle); 04 Sierra with 5.3 L V8; 03 Town Car with 4.6L-32V; Pressurized/Turbocharged Cessna P210 with Continental 300 HP. Mostly use the Sierra for everyday. Why do you ask?
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Has anyone in the US with the hesitation problem in a 2004 Toyota Highlander, Sienna, Solara, or Lexus ES330 or RX330 had it fixed by their dealer under warranty? If so, I'm very interested in how and what, and would like to hear the details. However, if after 12 months of customer complaints none have been fixed, then Toyota Motors deserves to be recognized for what it is--a company that does not honor it's warranty, and does not care about, nor deliver, customer satisfaction after the sale. |
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