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Toyota Highlander Maintenance and Repair

4685 messages,  Last post on Nov 04, 2009 at 1:41 PM

You are in the Toyota Highlander Forum. Your Hosts are steve_ & tidester

What is this discussion about? Toyota Highlander, SUV


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#2010 of 4685
Re: Another complaint option [hmurphy] by bobgordon
Nov 16, 2004 (3:01 pm)
Reply

Replying to: hmurphy (Nov 16, 2004 11:50 am)

Great idea...
 
So, besides filing a complaint at;
http://www-odi.nhtsa.dot.gov/ivoq/
Also file one at;
http://www.autosafety.org
Click on "File/View Complaints" and fill out the simple form.
 
Thanks hmurphy!
#2011 of 4685
Re: Another complaint option [hmurphy] by wil
Nov 16, 2004 (3:28 pm)
Reply

Replying to: hmurphy (Nov 16, 2004 11:50 am)

Thanks for the link (www.autosafety.org). Searched for Lexus 330 and was stunned how most of the complaints were about the hesitation issue.
Here's some of them:
http://www.autosafety.org/showconsumercomplaint.php?compid=13413&- amp;failure=-1&Make=57&modelid=-1&offset=0
http://www.autosafety.org/showconsumercomplaint.php?compid=13099&- amp;failure=-1&Make=57&modelid=-1&offset=0
http://www.autosafety.org/showconsumercomplaint.php?compid=11335&- amp;failure=-1&Make=57&modelid=-1&offset=0
http://www.autosafety.org/showconsumercomplaint.php?compid=10688&- amp;failure=-1&Make=57&modelid=-1&offset=25
http://www.autosafety.org/showconsumercomplaint.php?compid=8949&a- mp;failure=-1&Make=57&modelid=-1&offset=25
http://www.autosafety.org/showconsumercomplaint.php?compid=8124&a- mp;failure=-1&Make=57&modelid=-1&offset=25
#2012 of 4685
Re: Check Engine / VSC warning lights [dmoyer] by 39120
Nov 17, 2004 (7:09 pm)
Reply

Replying to: dmoyer (Nov 27, 2003 1:35 pm)

2002 Highlander 4Cy with 70000
Both check engine / VSC warning lights on. Have been told to take it to the dealership. Since you had this problem, how was it fixed.
 
Terry
#2013 of 4685
Re: Check Engine / VSC warning lights [39120] by lxjjie
Nov 18, 2004 (1:41 pm)
Reply

Replying to: 39120 (Nov 17, 2004 7:09 pm)

I have the exact problem at 55,000 miles. mine is 2001 limited V6.
 
some previous posts show that a loose vacuum hose might be the reason. So I tight it myself couples of times, but the light was still on for about a week.
 
during that week, I was changing the coolant for the first time, and couples of days later, the check engine/VSC light was off. everything back to normal and never happened again. I can't tell any difference when the light is on or off.
 
I guess there might be a sensor to tell that coolant needs to be changed and that generate error on Check Engine/VSC light? Could it be?
 
try search by "engine light" in this forum, you will find all the information about loose vacuume hose issue. Good luck.
#2014 of 4685
Re: Another complaint option [hmurphy] by leighanne4
Nov 18, 2004 (8:33 pm)
Reply

Replying to: hmurphy (Nov 16, 2004 11:50 am)

Thank you so much for this new address. I have just filed a complaint at autosafety.org. I have completed the arbitration process and was denied because 'Toyota should repair under warranty'. I will pursue this until all options are exhausted including lemon laws and class action lawsuits. If anyone is going to go the arbitration process please use all avenues available and this should include having an independent mechanic verify the problem and have it notarized for presentation to the arbitrator.
There are several other things which I wasn't aware of until after the fact but documentation and spend as long as it takes in the 'drive test'
to make sure the arbitrator has a full knowledge of what this car is doing. They will assume it is hesitating from stop to start rather than cutting out in the 20 to 30 mph range. In other words ....Be Specific and use the time to your benefit.
#2015 of 4685
Re: 05 V6 Hesitation [jcor] by leighanne4
Nov 18, 2004 (8:38 pm)
Reply

Replying to: jcor (Nov 11, 2004 1:40 pm)

They do not acknowledge but insist this is a characteristic of design, Toyota's words..not mine. I won't let my 19 yr old drive mine either because it is a sporadic hazzard. Please
follow up with complaints to every agency listed in previous posts and any other you might know of.
I am in the process of beginning to write to Consumer magazines, groups, etc to stop the Toyota hype and prevent them from continuing to
bamboozle unsuspecting customers.
#2016 of 4685
Re: 05 V6 Hesitation [leighanne4] by hmurphy
Nov 19, 2004 (8:14 am)
Reply

Replying to: leighanne4 (Nov 18, 2004 8:38 pm)

You might have an uphill battle with at least one of the consumer magazines. Consumer Reports just released the results of a wagons vs. Highlander road test, and Highlander was the winner. It's highly recommended by CR. There was no mention of experiencing any hesitation during the road test.
 
When I had a ton of brake problems with my new Honda Accord (and lots of other owners had them, too), I wrote to Consumer Reports about it, and they simply directed me to the NHTSA to file a complaint.
 
I don't want to put a damper on your efforts... I'm just relating my experience.
#2017 of 4685
Caution About Autosafetyorg Website by pilot130
Nov 19, 2004 (2:31 pm)
Reply
I see a number of advisories about posting alledged complaints at subject website.
It has been shown many times that it is possible to register complaints there without any authentication whatsoever.
Be advised that none of the complaints there are verified, and it's easy to log a complaint without a legitimate E-Mail address.
A similar situation exists at the NHTSA site, where acomplaint can be logged, but it doesn't mean there has been any authentication of that complaint, nor does it mean that any e-mail addresses are legitimate.
#2018 of 4685
Re: Caution About Autosafetyorg Website [pilot130] by hmurphy
Nov 19, 2004 (3:19 pm)
Reply

Replying to: pilot130 (Nov 19, 2004 2:31 pm)

Autosafety.org does require a VIN number in order to register a complaint.
 
None of the complaints I've seen there seemed ludicrous or suspicious, but I guess you have to take everything with a grain of salt. If someone complained of vehicle demon possession, that would be one thing, but I haven't seen anything like that. Yet
 
Since the people here will undoubtedly be registering legitimate complaints, I don't see any cause for concern.
#2019 of 4685
Caution About Autosafety.org Website (hmurphy) by pilot130
Nov 20, 2004 (7:45 am)
Reply
Yes, the site does ask for a VIN No. but if you peruse complaints you will note there are duplicates with different names being used. I did a quick sort on one duplicate I saw, and found 4 earlier complaints with the same VIN. This tells me that some people are manipulating the system for less than honorable reasons. It also tells me that no one at autosafety.org is verifying any complaints being filed with them.
Personally, I'm not concerned about it, and as you say, we have to take most of what we see in these places with a grain or two of salt.

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