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Toyota Highlander Maintenance and Repair

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#2008 of 4687 Based on... by wwest Nov 16, 2004 (10:39 am)
my own experience with my 01 RX300 I'm quite certain that the transmission is being shifted into neutral, or at least some "gear" that creates less engine drag during coasting or coastdown.   I don't have any hesitation issues, just prematurely "burned" transmission fluid.   Simply verifying wil's statements.
#2009 of 4687 Another complaint option by hmurphy Nov 16, 2004 (11:50 am)
I don't have the hesitation problem (knock on wood), but I recommend that those of you who do try filing a complaint with the Center for Auto Safety (www.autosafety.org).   There are a lot of oil sludge complaints there for the Highlander, but none for the hesitation issue as yet.   If CAS receives enough of them, the organization may be able to take some action. CAS claims to have "used consumer complaints to obtain recalls and make auto and tire companies take responsibility for their defects and lemons." Replies to this message: bobgordon (Nov 16, 2004 3:01 pm) wil (Nov 16, 2004 3:28 pm) leighanne4 (Nov 18, 2004 8:33 pm)
#2010 of 4687 Re: Another complaint option [hmurphy] by bobgordon Nov 16, 2004 (3:01 pm)
Replying to: hmurphy (Nov 16, 2004 11:50 am) Great idea...   So, besides filing a complaint at; http://www-odi.nhtsa.dot.gov/ivoq/ Also file one at; http://www.autosafety.org Click on "File/View Complaints" and fill out the simple form.   Thanks hmurphy!
#2011 of 4687 Re: Another complaint option [hmurphy] by wil Nov 16, 2004 (3:28 pm)
Replying to: hmurphy (Nov 16, 2004 11:50 am) Thanks for the link (www.autosafety.org). Searched for Lexus 330 and was stunned how most of the complaints were about the hesitation issue. Here's some of them: http://www.autosafety.org/showconsumercomplaint.php?compid=13413&- amp;failure=-1&Make=57&modelid=-1&offset=0 http://www.autosafety.org/showconsumercomplaint.php?compid=13099&- amp;failure=-1&Make=57&modelid=-1&offset=0 http://www.autosafety.org/showconsumercomplaint.php?compid=11335&- amp;failure=-1&Make=57&modelid=-1&offset=0 http://www.autosafety.org/showconsumercomplaint.php?compid=10688&- amp;failure=-1&Make=57&modelid=-1&offset=25 http://www.autosafety.org/showconsumercomplaint.php?compid=8949&a- mp;failure=-1&Make=57&modelid=-1&offset=25 http://www.autosafety.org/showconsumercomplaint.php?compid=8124&a- mp;failure=-1&Make=57&modelid=-1&offset=25
#2012 of 4687 Re: Check Engine / VSC warning lights [dmoyer] by 39120 Nov 17, 2004 (7:09 pm)
Replying to: dmoyer (Nov 27, 2003 1:35 pm) 2002 Highlander 4Cy with 70000 Both check engine / VSC warning lights on. Have been told to take it to the dealership. Since you had this problem, how was it fixed.   Terry Replies to this message: lxjjie (Nov 18, 2004 1:41 pm) misstoyota (Dec 03, 2004 2:39 am) cmuniz (Dec 03, 2004 3:34 am)
#2013 of 4687 Re: Check Engine / VSC warning lights [39120] by lxjjie Nov 18, 2004 (1:41 pm)
Replying to: 39120 (Nov 17, 2004 7:09 pm) I have the exact problem at 55,000 miles. mine is 2001 limited V6.   some previous posts show that a loose vacuum hose might be the reason. So I tight it myself couples of times, but the light was still on for about a week.   during that week, I was changing the coolant for the first time, and couples of days later, the check engine/VSC light was off. everything back to normal and never happened again. I can't tell any difference when the light is on or off.   I guess there might be a sensor to tell that coolant needs to be changed and that generate error on Check Engine/VSC light? Could it be?   try search by "engine light" in this forum, you will find all the information about loose vacuume hose issue. Good luck.
#2014 of 4687 Re: Another complaint option [hmurphy] by leighanne4 Nov 18, 2004 (8:33 pm)
Replying to: hmurphy (Nov 16, 2004 11:50 am) Thank you so much for this new address. I have just filed a complaint at autosafety.org. I have completed the arbitration process and was denied because 'Toyota should repair under warranty'. I will pursue this until all options are exhausted including lemon laws and class action lawsuits. If anyone is going to go the arbitration process please use all avenues available and this should include having an independent mechanic verify the problem and have it notarized for presentation to the arbitrator. There are several other things which I wasn't aware of until after the fact but documentation and spend as long as it takes in the 'drive test' to make sure the arbitrator has a full knowledge of what this car is doing. They will assume it is hesitating from stop to start rather than cutting out in the 20 to 30 mph range. In other words ....Be Specific and use the time to your benefit.
#2015 of 4687 Re: 05 V6 Hesitation [jcor] by leighanne4 Nov 18, 2004 (8:38 pm)
Replying to: jcor (Nov 11, 2004 1:40 pm) They do not acknowledge but insist this is a characteristic of design, Toyota's words..not mine. I won't let my 19 yr old drive mine either because it is a sporadic hazzard. Please follow up with complaints to every agency listed in previous posts and any other you might know of. I am in the process of beginning to write to Consumer magazines, groups, etc to stop the Toyota hype and prevent them from continuing to bamboozle unsuspecting customers. Replies to this message: hmurphy (Nov 19, 2004 8:14 am)
#2016 of 4687 Re: 05 V6 Hesitation [leighanne4] by hmurphy Nov 19, 2004 (8:14 am)
Replying to: leighanne4 (Nov 18, 2004 8:38 pm) You might have an uphill battle with at least one of the consumer magazines. Consumer Reports just released the results of a wagons vs. Highlander road test, and Highlander was the winner. It's highly recommended by CR. There was no mention of experiencing any hesitation during the road test.   When I had a ton of brake problems with my new Honda Accord (and lots of other owners had them, too), I wrote to Consumer Reports about it, and they simply directed me to the NHTSA to file a complaint.   I don't want to put a damper on your efforts... I'm just relating my experience.
#2017 of 4687 Caution About Autosafetyorg Website by pilot130 Nov 19, 2004 (2:31 pm)
I see a number of advisories about posting alledged complaints at subject website. It has been shown many times that it is possible to register complaints there without any authentication whatsoever. Be advised that none of the complaints there are verified, and it's easy to log a complaint without a legitimate E-Mail address. A similar situation exists at the NHTSA site, where acomplaint can be logged, but it doesn't mean there has been any authentication of that complaint, nor does it mean that any e-mail addresses are legitimate. Replies to this message: hmurphy (Nov 19, 2004 3:19 pm)

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