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Toyota Highlander Maintenance and Repair

4696 messages,  Last post on Dec 02, 2009 at 11:52 AM

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What is this discussion about? Toyota Highlander, SUV

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#1940 of 4696 05 HL vs 05 RX.... by wwest Nov 03, 2004 (9:09 am)
Both AWD? FWD? mix?
#1941 of 4696 Fuel-Gas Gauge Issues by stephen_l Nov 04, 2004 (2:13 pm)
Hello,   I am hoping that someone might have a recommendation or solution to this problem. For some reason, I've had problems with the fuel gauge not accurately reading the amount of gas in the tank. After filling up the tank last week, the needle slowly dropped down to half. Then yesterday after I started the car, the needle went up to full and did not drop with driving. This is probably the third time this has occurred over the past 6 months, and I have contacted the dealer who has done nothing as "they can not recreate the symptom." It has gotten quite annoying and I would like to resolve this before the warranty expires. I hope you guys can help me out with suggestions. Thanks. Replies to this message: lgjava (Nov 05, 2004 7:31 am) stephen_l (Nov 05, 2004 2:08 pm) suvtime (Nov 05, 2004 5:57 pm)
#1942 of 4696 Re: New Battery [dominor5] by wbay Nov 04, 2004 (4:52 pm)
Replying to: dominor5 (Nov 02, 2004 2:31 pm) I had the battery checked today. No problems, lots of current and life left. Guess I may try disconnecting the battery to see if that helps.
#1943 of 4696 Re: HL hesitation [theflow] by leighanne4 Nov 04, 2004 (7:12 pm)
Replying to: theflow (Oct 27, 2004 9:30 pm) Yes it was presented with an arbitrator present. He will be the one who makes the decision. Toyota is the one who said it was a 'design characteristic' which is a bunch of bunk I might add. No reasonable person would think an auto maker would intentionally design a safety flaw into a vehicle. If anyone here decides to go to arbitration please be advised you need to be extremely thorough and summarize in great detail the problems you're experiencing. Don't assume because the arbitrator has all of the 'paperwork' he will know what the problem is or that he will understand without explicit, spoken and written information. I wish I had been better prepared for the arbitration but everything is presented in such a low key manner one would forget this is the ONLY chance you have to make your case. You need to have paperwork to back up your complaint..copies for you and the arbitrator.
#1944 of 4696 Re: lemon laws and hesitating highlanders [poto1x] by leighanne4 Nov 04, 2004 (7:19 pm)
Replying to: poto1x (Oct 28, 2004 6:12 pm) I have not filed under the lemon law of my state but will if the arbitration doesn't work. In some states you're required to do arbitration before you can file with your state lemon law. Be sure and check all of the rules including Toyota's rule that you must send a certified letter to them prior to using any of these methods. All of this is in your owner's manual and contacting Toyota will get you an arrogant representative who will inform you the only thing you can do is fill out an arbitration request. I suspect they feel they are untouchable because they are "TOYOTA" and as I've said before this is the David and Goliath syndrome. About the best thing any of us can do is make sure we make others aware of these issues with Toyota. I just read yesterday their sales were down 2% for the first time ever. I hope the trend continues until they get the message.
#1945 of 4696 Re: If..... [wwest] by leighanne4 Nov 04, 2004 (7:26 pm)
Replying to: wwest (Oct 26, 2004 8:06 am) FYI my mpg is 14 in the city and 18 on the hwy. Not very good considering the gas prices. You should also know as the hesitation becomes less sporadic the gas mileage decreases. This is with 6500 miles on the vehicle. The mileage on the first road trip was 21 and has steadily declined. I agree with your recycling suggestion by the way. Maybe we should suggest it to Toyota.
#1946 of 4696 Re: Fuel-Gas Gauge Issues [stephen_l] by lgjava Nov 05, 2004 (7:31 am)
Replying to: stephen_l (Nov 04, 2004 2:13 pm) Some gas stations (about six months ago) were selling gas that had higher levels of sulphur which in turn led to fuel sensor failures. The fuel sensor is metal which reacted with the sulphur. Anyway, the problem caused faulty readings in the fuel gauge. But this problem only occurred with 87 and 89 octane and NOT with 93 (they say.)I don't know if this is the same problem with your Highlander, but it's worth a check. If it is so, then they have to replace the sensor and (I think)the tank. Hope it helps. Replies to this message: stephen_l (Nov 05, 2004 2:08 pm)
#1947 of 4696 Re: Fuel-Gas Gauge Issues [lgjava] by stephen_l Nov 05, 2004 (2:08 pm)
Replying to: lgjava (Nov 05, 2004 7:31 am) Thank your for the info. I am not sure whether California (where I live) was affected as I believe the problem was limited to Lousiana and Florida.
#1948 of 4696 Re: Fuel-Gas Gauge Issues [stephen_l] by suvtime Nov 05, 2004 (5:57 pm)
Replying to: stephen_l (Nov 04, 2004 2:13 pm) If there is another dealer within a reasonable distance from you I would try going there and ask them for their ideas about this problem.   You didn't say what year your Highlander is, but if your warranty is running out soon I would try this. Write down on paper exactly what problem your having and take it down to the dealer and have the service manager sign and date the paper. This way if your warranty runs out,they would have at least acknowledged the problem existed before your warranty was up.
#1949 of 4696 Hesitation... by wwest Nov 05, 2004 (5:58 pm)
Went to the Seattle auto show today and dropped by the Toyota desk. Asked about the hesitation problem I've been reading about on the internet and another individual was pointed that would know the answer. He got on his cell phone and contacted someone he said would for sure know the answer.   Came back and told me that "it's to provide smoother, less noticeable shifting".   I'm not kidding, that's what the man said.

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