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Audi A4 Maintenance and Repair

2367 messages,  Last post on May 16, 2013 at 8:34 AM

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What is this discussion about? Audi A4, Convertible, Sedan, Wagon

    
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Messages Page 176 of 238

#1745 of 2367 Re: Serious Engine Problem with 2007 A4 [utahjake] by wayne1984

Feb 25, 2008 (10:01 pm)

Replying to: utahjake (Feb 07, 2008 9:49 am)
I've had an '08 A4 for about 5 weeks, just hit 2115 miles and the car died. ( yes, that's 2 thousand miles) Oil pressure light came on then it sputtered and stalled. Audi Care came, (after 2 hrs) and towed it to the local dealership. they were great and promptly go me into a loaner, an '07 A4. There was a specialist at the dealership who immediately said it was going to be a major repair. They took a week to find out that it threw a cam, ( and to rule out it was anything I might have done), the entire engine has to be rebuilt. It's been 4 weeks now, ( parts are on back order) and could be an additional 2 or more til it's done. Problem is I don't want it back.
 
I bought a NEW car and expect a NEW car, not a rebuilt one. For the price I'm paying it should be a no brainer. I could have saved a lot of money buying a "lesser" car, but I mistaken thought Audi meant quality. Audi of America has been terrible to deal with, stringing me along, not returning calls, finally I got word today, that they want to waive 2 months payments for my inconvenience, and repair, but not replace the car, I said no way.
I've written to the president of Audi of America, the director of Customer relations, and even my state's newspaper's consumer advocate columnist.
 
Hopefully something good will come out of this, I love the car, and all I want is what I've paid for, a NEW car, in working order that is. I may contact my lawyer as well. Problem is I bought it out of state, and have to check that state's lemon laws if any.
 
I'd love to hear if you've had any recent luck resolving your problems.

#1746 of 2367 Re: Serious Engine Problem with 2007 A4 [wayne1984] by utahjake

Feb 26, 2008 (6:08 am)

Replying to: wayne1984 (Feb 25, 2008 10:01 pm)
The first thing I did was to write to the Exec VP for Audi of America, Johan de Nysschen. Of course, no response. I contacted customer service. They offered to make one car payment as a good will gesture! I then called the Executive Office at the Auburn Hills MI corporate office and left serveral messages. Finally, a person called me back, said he would look into it, and 2 days later offered me 2 car payments and to extend the warranty to 62,000 miles. I told him that I had driven my BMWs for over 100,000 miles without engine problems and wanted a 100,000 warranty. He said no, this case did not warrant that action and that was their final offer. I am shocked that you weren't even offered the additional 12,000 miles of a warranty since you have a 2008 with low mileage!
 
 I am now suing Audi. Like you, I bought a car I thought I could drive for 100,000 dependable miles. If I have to travel a long distance for work, I now rent a car. You should qualify under any state's lemon law since the car is so new. You should also qualify to have the car replaced. Go to a law firm that does this type of work on a regular basis because otherwise, your lawyer will have to stumble through and learn the process. You can search on the internet and find dozens of law firms that specialize in these type of cases. I am suing under the Magnuson Moss Warranty Act and that federal law requires the automotive company to pay the attorneys' fees so you will not be responsible for fees, just possibly $200-400 in costs.
 
It is nice to know that Audi does NOT stand behind their product. I am definitely getting rid of this car ASAP. Good luck and let me know what happens. Let me know if you need any other info on finding a lawyer.

#1747 of 2367 Re: Serious Engine Problem with 2007 A4 [utahjake] by wayne1984

Feb 26, 2008 (1:15 pm)

Replying to: utahjake (Feb 26, 2008 6:08 am)
jake,
 
Thank you for the response. I already sent out my letters yesterday, one to the exec VP, and one to the attention of the head of their customer service, I really don't expect much response from them, but you never know . . .
 
I contacted a friend who is a lawyer, as well as a service that specializes in Lemon Law, I'm going to hear both of them out, but I think this is probably the way to go.
 
This experience has really soured me on Audi, I really liked the car, but not if this is how you get treated with a major problem. I really thought they'd stand behind their product, boy was I wrong.
 
If I can't get into a new replacement vehicle, I want out of my lease. There are plenty of other great cars out there to choose from.
 
I stopped by the repairing dealership today to clean out my car, they had the entire front end disassembled as well as the engine stripped down to the block. Parts were strewn everywhere. I absolutely don't want it back now. the parts are still on back order, what a joke.
 
I wish you luck with your fight as well, have you made any progress with the lawsuit?
 
Wayne

#1748 of 2367 Re: Serious Engine Problem with 2007 A4 [wayne1984] by utahjake

Feb 27, 2008 (5:46 am)

Replying to: wayne1984 (Feb 26, 2008 1:15 pm)
Wayne,
 
I am even more shocked by your treatment by Audi when I see that you leased the car. I was told that if I was leasing my car, that Audi would have just switched it out but because I am purchasing it, their offer could only be the two car payments. Since you are under a lease, it is actually still their car. This makes your story even worse.
 
The process for the lawsuit is the firm sends a letter and all of the documents and the mediation/arbitration department reviews it and in most cases I am told, makes an offer to settle. If the offer isn't enough, then the lawsuit is filed. I'm told I'm about a week away from hearing any settlement offer.
 
I, too, enjoyed the car. But there are plenty of other cars out there that I'm sure I will enjoy driving.
 
Good luck!
 
Jake

#1749 of 2367 Serious Engine Problem with 2006 A4 by 225hello

Feb 28, 2008 (7:41 pm)

Replying to: utahjake (Feb 07, 2008 9:49 am)
I have had problem after problem with my '06 A4 2.0T quattro with a non-audi extended warranty. I've had an authorized audi mechanic run all my diagnostic tests and twice the computer said it was due to clogged FUEL INJECTORS, they did the service ($385 which was considered wear and tear) and 2 weeks later engine light comes on and ran the test again... now it's an air leak in the INTAKE, another $300 also not covered. I've also had to change the COILS once.
 
On the otherhand, it's handling is great. But the car is for those who don't mind paying $$$ in a few thousand miles. Or maybe I'm one of the 'lucky' and got myself a lemon.
What am I gonna do now??? Im selling this pain in the .... and getting a Nissan 350Z. Good ol' asian import might last me a bit longer.
 
Thank you for listening, I feel much better now

#1750 of 2367 Lights flickering by bigpapaluke

Mar 03, 2008 (2:45 pm)

Hey Everyone,
 
Minor issue to report and wanted to see if anyone else has experienced it. I have an 06 A4 2.0T Quattro 6MT, with adaptive xenon headlights. When I turned on my car Friday night and was leaving dinner, I noticed the headlights were flicking on and off as I was backing out of my parking space. This was really prevelant when I was making a U-turn, keeping in mind the car was only running for about a minute and the temperature was about 50+ degrees. Anyone else experience this minor item? I have my lights set to Auto, so the lights are always setting themselves when the car turns on, so not sure if that is the problem.
 
Thanks,
Luke

#1751 of 2367 Re: Lights flickering [bigpapaluke] by Mr_Shiftright HOST

Mar 04, 2008 (8:47 am)

Replying to: bigpapaluke (Mar 03, 2008 2:45 pm)
That's sounds like a headlight relay issue.

#1752 of 2367 Re: Lights flickering [Mr_Shiftright] by bigpapaluke

Mar 04, 2008 (4:58 pm)

Replying to: Mr_Shiftright (Mar 04, 2008 8:47 am)
Thanks for your feedback. Does that mean there is a possible problem with the wiring?

#1753 of 2367 Re: Lights flickering [bigpapaluke] by nuclrxn

Mar 07, 2008 (1:15 am)

Replying to: bigpapaluke (Mar 03, 2008 2:45 pm)
Luke,
 
I have an '06 2.0T as well that bought in 2005. I only started having a problem with the flickering headlights after some a-holes stole the adaptive headlights and fogs while I was in a wedding rehearsal. Warning: Stay away from Takoma Park, Maryland!!! The flickering was so sporadic that I couldn't nail down a consistent temperature or speed. It would definitely happen on hard accelerations and abrupt braking. Sometimes the headlamps would lockup--the "dip" warning light would come on as well. The dip light is yellow and looks like a headlight with its beams pointed downwards.
 
It turns out that the wiring harness was muffed up and frayed. Also, some of the other modules weren't working properly because they were damaged during the theft. The repair shop at MileOne didn't replace them when my car was in for repairs. Good job! Trust me, record the flickering with a video camera. That's what I did since Audi refused to believe me and warranty the repair unless they saw the flickering firsthand. Good luck proving that in broad daylight!!!!
 
I had to setup my Canon GL2 in manual mode (shutter speed and aperture set by me) mounted on my sturdy Bogen in the backseat to capture the flicker at night. Oh, DO NOT shut off your car if you start experiencing the problem; the car will reset itself and you might not get it to do it again. Murphy's Law is always against us.
 
I still have the "dip" light issue. Ah, can't win them all. I've gotta get a good extended warranty.
 
NUCLRXN

#1754 of 2367 Re: Lights flickering [bigpapaluke] by Mr_Shiftright HOST

Mar 07, 2008 (12:06 pm)

Replying to: bigpapaluke (Mar 04, 2008 4:58 pm)
No, I meant with the relay itself---unless the wire push-ons that attach to the relay are loose. A relay is nothing more than a big switch. So flickering suggests a switch that can't make up its mind to be on or off.

Messages Page 176 of 238

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