Last post on Jul 28, 2013 at 1:05 PM
You are in the BMW 5-Series
What is this discussion about?
BMW 5 Series, Electrical, Engine, Sedan, Wagon
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#323 of 2735 BMW warranty -- am I being treated fairly?
Jul 10, 2003 (10:57 am)
I have a 1998 528i with an extended warranty coverage.
The car broke down on July 3rd, just before we were to go on a long-weekend trip. The water pump and thermostat failed, the car overheated, and we were unable to drive it even 1/2 mile.
I called my BMW dealer in Schaumburg, IL, where the car was purchased. I was told they couldn't help me that day, and that they would be closed until July 7. I wasn't offered a loner or a rental car.
I subsequently took the car to a local mechanic who repaired the car. I was glad that they were able to help me and that we didn't have to cancel our trip.
Since July 7 I tried to receive a compensation from the dealer for the $700 repair work. After a visit to the dealer and several call to various BMW offices, I am told that they cannot reimburse me since the mechanic was not authorized by BMW.
Am I being treated fairly? Is there anything I can do about this situation?
Thank you for your help.
#324 of 2735 cbgb1975 -- pix
Jul 10, 2003 (5:19 pm)
aqb , sorry for delay...hope this works...http://www.imagestation.com/album/?id=4289721581....530 is different.yet it seems your plate should not require a drill....
#325 of 2735 BMW CPO Car or Not?
Jul 10, 2003 (6:25 pm)
evunia... You wrote, "I have a 1998 528i with an extended warranty coverage." But you don't say who provides the warranty.
Is it BMW CPO? If yes, you really needed to get it serviced by a BMW dealer. That is part of the agreement. Just as if the car were under the original new car 4/50 b-to-b warranty. These warranties don't let you go outside BMW network. And CPO provides BMW roadside assistance. (Thinking it includes trip interruption benefits.)
If not CPO, then your issue would seem to be with the 3rd party warranty company.
#326 of 2735 bracket redux
Jul 11, 2003 (5:07 am)
Mystery solved (I think). The '03 540 Sport Package comes with the front bumber from the M5. BMW Tech tells me ya gotta screw it in to the bumper, no way around it. Gulp.
Thanks for your help and perseverence.
#327 of 2735 Oil consumption
Jul 12, 2003 (5:54 am)
I have a 2003 530i with about 3200 miles. I just checked the oil and found it a quart low. Is this usual or do I have a problem?
#328 of 2735 Door rattles & sticky throttle '01 530i sp
Jul 27, 2003 (6:01 pm)
Any good advice on door "clunks" over bumps--kind of a heavy rattle. Also, my throttle seems a little sticky. Hard to make smooth minor adjustments w/acceleration. I have seen the door problem from other posts--just wondering if anybody has a good solution.
Any advice appreciated.
#329 of 2735 RE: Engine overheating--528i
Jul 28, 2003 (2:03 pm)
I have a '99 528i and it overheated after I
stopped at idle for about 10 minutes on a long
trip. I let it cool down and started up and
finished the trip while keeping an eye on the
temperature. Did not do it again for a week,
but didn't trust it anymore so took it to the
dealer. The diagnostic was bad water pump.
It's been over six months since and haven't had
a problem yet (knock on wood).
#330 of 2735 Q: 528i lights stay on with car off?
Jul 28, 2003 (2:05 pm)
I have a '99 528i and about three times now,
after turning off the car, one or two outside
lights stay on! (Usually its the rear driver's
red light that turns on when the headlights are
on, the last time it also left on the front
yellow light on the driver side).
Once I notice this, I have to go to the car,
turn it on, turn on the lights and turn them off
again. The lights will go off and it won't happen
again for a while.
My concern is that it may happen again and
discharge the battery and leave me stranded.
Anybody else seen this before? Thanks!
#331 of 2735 Door rattles & sticky throttle '01 530i sp by mtjohn
Jul 31, 2003 (7:09 am)
Can't help you with the door rattle, but the sticky throttle that has been a common problem on E39s/E46s does have a fix. BMW finally solved it about a year ago after much prodding. No recall notice went out, because this was not considered to be a safety issue nor did it affect all production. Take the car to your dealer and ask for the sticky throttle fix (sorry, I don't have the part #). I did this last August, and the problem has not recurred in my '01 530i.
#332 of 2735 Door Rattle
Aug 01, 2003 (5:05 pm)
I just took my car in to the dealer after complaining of rattling from the passenger side door area. They did some work on the b-pillars but the noise is still there. It's definitly froom the door area. I now have to go back to the dealer next week and take a tech. for a spin so I can point the noise out.