Last post on Jul 28, 2013 at 1:05 PM
You are in the BMW 5-Series
What is this discussion about?
BMW 5 Series, Electrical, Engine, Sedan, Wagon
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#2693 of 2735 530i in service center for 4 weeks wont boot.
Nov 23, 2011 (5:20 pm)
My 530i 2006 wont start.
I went for audio issue and they updated the software it wont boot.
Later they replaced the Computers 4 or 5 times and this week the engineer from BMW came and still no hope.
its CPO car and I took 6 year/100k extended warranty and I already paid 1.5k for one of the computer which was not covered
What are my options?
Can I demand a new car since the car drove fine except it had an audio issue
#2694 of 2735 Re: 530i in service center for 4 weeks wont boot. [furionbeemer]
Nov 28, 2011 (10:51 am)
Four weeks? At a BMW dealership???
I suspect there is more to this issue than we are seeing in your posting.
After all, there are a finite number of things that would keep any car from running...
#2695 of 2735 Re: 530i in service center for 4 weeks wont boot. [busiris]
Nov 29, 2011 (2:29 pm)
yes BMW service center.
#2696 of 2735 Ventilation smell
Dec 12, 2011 (3:42 pm)
I am not a real fan of the legal climate in the US, but when a company repeatedly denies the existence of customer complaints, it is time for a class action wake up call.
A quick follow through of a web search of “ventilation odor” or other similar term produced hundreds of owners who have had smell issues with their BMW. My 3rd and likely final BMW due to this issue is a 2009 535xi. What a great car. This followed my X5 and along the way we picked up a Z4. All good. All fun. All solid.
Four months ago the 535 began to smell. As widely described on the internet, a smell when you turn the car on that passes. My fix was to turn the fan off until I drove it for 5-10 minutes, then turn the system on. Then the service department did the air freshener thing. Then they did a clean out. Well, things are a smidge better but still not tolerable. How bad is it? Please don’t judge me, but I have begun to prefer driving our Lexus 250hs over the 5-series. Sad but a glorified golf cart is winning out over a real car because of the smell.
Well, the lease is up and I took it in for one last shot at service. My service writer, who is tremendous, gave me the following word from on high, “Complaints of this nature are not caused by defects of material or workmanship, but rather by the environmental conditions in which the vehicle is operated. Consequently, there is no warranty reimbursement for labor or materials associated with the disinfection of the evaporator.” Much less replacing it, which is what is actually required to fix the issue. Bull feces, bull feces, bull feces.
Consequently I will dump old stinky on some unsuspecting soul and NEVER buy a BMW again.
My dealership has no jurisdiction to resolve this. Is there anyone out there who has contact data on the high level management people who handle BMW customer complaints? I would like to let them know why they lost a good customer.
#2697 of 2735 '03 540i fuel gauge failure, airbag warning light
Dec 12, 2011 (4:05 pm)
Within 5 days of each other, the fuel gauge suddenly dropped to empty and the airbag warning light came on, both while driving the car down the road. I have disconnected the battery twice now, after refueling, as I am using the trip meter to avoid running out of gas. Any suggestions on why these items might be failing? Could this be a fuse or computer problem? Might there be another "reset" solution?
#2698 of 2735 Re: Switching BMW Motor Oil to Synthetic Oil [shipo]
Feb 14, 2012 (5:11 pm)
To Shipo, How do you come to the notion AMSOIL is "snake oil" ??? The company has been around since 1972 and was the first to have a API rated fully synthetic engine oil for passenger cars ???
Here's two links you can check:
By the way when a product is a gimmic / snake oil product that company doesn't stay in business for over forty years and manage to become 100% debt free.
So next time your wanting to give free advice please have your facts correct. And if you want please visit the Federal Trade Commision web site and perform a search of cases against AMSOIL for fraud and misleading advertisment. Then check the other motor oil companies. After that judge for yourself.
#2699 of 2735 Re: BMW Oil Specifications... [shipo]
Feb 14, 2012 (5:36 pm)
Well, if a certain brand of oil is "required" by a manufacturer it has to be provided to the consumer free of charge by the manufacturer.
You may want to read the Magnuson-Moss Warranty Act of 1975 before giving out advice.
#2700 of 2735 Re: Switching BMW Motor Oil to Synthetic Oil [cenla71466]
by MrShift@Edmunds HOST
Feb 14, 2012 (6:48 pm)
Please don't post any hot links about AMSOIL if you sell it--this is regarded as soliciting and posts can be removed by your host.
If you aren't a dealer, we have specific topics on oil such as SYNTHETIC MOTOR OIL and I'd invite you on behalf of your host, to talk about comparative qualities of oil in one of those topics.
here's another topic you might enjoy: FUEL AND OIL ADDITIVES
Let's keep this topic on target for BMW 5 Series Maintenance and Repair
#2701 of 2735 Re: Switching BMW Motor Oil to Synthetic Oil [cenla71466]
Feb 15, 2012 (10:29 am)
Just my opinion, but you do know you responded to a 3 year old posting, don't you?
I can't say, but was the oil shown in the PDF your post displayed available (with the same specs as in the PDF) in March 2009?
A lot can change in 3 years.
And, it's certainly not beyond the imagination to think that independent shops would recommend a product that is contrary to the manufacturer's recommendations...