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BMW 5-Series Maintenance and Repair

2734 messages,  Last post on Mar 25, 2013 at 4:00 PM

You are in the BMW 5-Series Forum.

What is this discussion about? BMW 5 Series, Electrical, Engine, Sedan, Wagon

    
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Messages Page 257 of 275

#2552 of 2734 2008 535i by bmwgal3

Aug 14, 2010 (10:52 am)

My 2008 535i has 60K miles on it, I bought it new. At 50K, the water pump failed and within 30 seconds I was stranded on a busy road, just enough time to pull over into the right turn lane where it stopped. It took 90 minutes for a BMW roadside assist tow truck to come on a Sunday evening. 3 weeks later, the engine malfunction light came on and continues to come on intermittently. The car has been to BMW 3 times for this problem. I've had something adjusted, the software completely updated, and finally a new fuel pump...BMW refused to authorize a new fuel pump until the 3rd time in the shop. Thank goodness I have an extended warranty, or I'd have been paying for their guess work! Now the same light is back on...the fuel pump was replaced less than 3 weeks ago.....I definitely notice more delay in acceleration, and seems there is less power to the car now than before they replaced the fuel pump... Does anyone have any thoughts? I am thinking of dumping this car, it has outlived it's usefulness, I don't have time to spend at the BMW service center, begging for a BMW 135 loaner instead of the Toyota Matrix Enterprise gives out. I think the estimate of a 25% fuel pump failure rate with these cars is far underestimated, give them more time/miles, the rate will go up....

#2554 of 2734 06 535Xi wagon rear hatch window latch went inoperable by boxstuh

Aug 15, 2010 (2:29 pm)

I know it is electrical, not mechanical. Pretty sure it's not fuse-related. Nor does it have anything to do with the keying or any of the settings. Seems just broke.
  
As such, the hatch window cannot be opened. Hatch works fine, as does everything else.
  
What could this be? How big a repair bill?

#2555 of 2734 Re: LOUPA [loupa] by wengel

Aug 18, 2010 (9:04 pm)

Replying to: loupa (Aug 10, 2010 3:13 pm)
I just purchased a 2011 528i (8/4) with the sport package and have the same problem as you describe. Took back to my dealer with 150 miles on it and they tested and indicated the car is not out of alignment, so they called BMW Corp and BMW Corp indicated that they have had multiple complaints regarding this problem and that it is a problem with the steering column. BMW Corp indicated that they are working on a software fix for this problem that should be available in a month plus!
 
I asked my BMW Service Center if this would cause undo wear on my tires (especially at $550 each..its a concern!)..they promised it wouldn’t. I plan to contact BMW Corp directly myself to inquire how they plan to acknowledge a customer sat problem for us customers who have spent $65K+ on a new car and after 50+ miles of driving your wrist hurts so bad you want to drive directly to the store to obtain a wrist brace!
.

#2556 of 2734 Re: LOUPA [loupa] by wengel

Aug 18, 2010 (9:21 pm)

Replying to: loupa (Aug 10, 2010 3:13 pm)
I just purchased a 2011 528i (8/4) with the sport package and have the same problem as you describe. Took back to my dealer with 150 miles on it and they tested and indicated the car is not out of alignment, so they ca called BMW Corp and BMW Corp indicated that they have had multiple complaints regarding this problem and that it is a problem with the steering column. BMW Corp indicated that they are working on a software fix for this problem that should be available in a month plus!
 
I asked my BMW Service Center if this would cause undo wear on my tires (especially at $550 each..its a concern!)..they promised it wouldn’t. I plan to contact BMW Corp directly myself to inquire how they plan to acknowledge a customer sat problem for us customers who have spent $65K+ on a new car and after 50+ miles of driving your wrist hurts so bad you want to drive directly to the store to obtain a wrist brace!

#2557 of 2734 Re: LOUPA [wengel] by loupa

Aug 21, 2010 (4:15 pm)

Replying to: wengel (Aug 18, 2010 9:04 pm)
The latest info I have from the dealer's Service Manager is that the car's electric power steering computer program needs an update and BMW is working on it. We should have something in about 30 days. I am keeping on top of this. Good luck.
Anyone else has this problem please let me know.

#2558 of 2734 Re: LOUPA [loupa] by loupa

Sep 14, 2010 (2:33 pm)

Replying to: loupa (Aug 21, 2010 4:15 pm)
As of this date nothing has changed. The car still pulls to the right and no news from BMW or the dealer. Now they say, in another week we should hear something about the software upgrade.
Has anyone outhere has this problem or have a fix?
Please let me know.
Shipo help!

#2559 of 2734 Re: LOUPA [loupa] by shipo

Sep 14, 2010 (2:42 pm)

Replying to: loupa (Sep 14, 2010 2:33 pm)
I wish I could; I'd love to dig into BMW's software, I'm quite sure I could clean it up more than just a little bit. That said, when I wrote for Mercedes-Benz, I was constantly colliding head-on into a wall of, ummm, German strong-mindedness, kinda like, "Zis istch zee vay en vitch tings esss done!"
 
Yeesh! The good news is that they always eventually came around to the right answer.

#2560 of 2734 Problems with 2011 5 Series Alignment by wengel

Sep 14, 2010 (3:12 pm)

See my response under 5 Series Alignment Forum

#2561 of 2734 Interesting Dealer Problem - Service Dept. Damaged Car by infinitimn

Sep 25, 2010 (8:43 am)

http://www.m5board.com/vbulletin/e60-m5-e61-m5-touring-discussion/162450-autobah- n-bmw-fort-worth-ragged-my-car-wrecked-totaled-test-drive.html

Messages Page 257 of 275

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