Last post on Mar 25, 2013 at 4:00 PM
You are in the BMW 5-Series
What is this discussion about?
BMW 5 Series, Electrical, Engine, Sedan, Wagon
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#2405 of 2734 Re: Need advise on recently purchased 1997 BMW 528 i [someblueflower]
Nov 19, 2009 (6:47 pm)
If you have no idea when the oil was changed I recommend you change it ASAP but first you should check with the dealer to see if they have that information. Also you should acquire an owner's manual from a dealer, if it did not come with the car. This will tell you what type of oil to use and how to interpret the service indicator lights (those green dashes that come on when you start the car).
You have enough questions and enough problems that I strongly recommend that you locate an independent BMW Specialist in your area (after acquiring a manual and service info.) ; bimmers.org will give you that information. These cars can can be expensive to maintain at dealer rates but they are reasonable at most indies but regular maintenance is a must.
#2406 of 2734 Re: Need advise on recently purchased 1997 BMW 528 i [someblueflower]
Nov 19, 2009 (6:48 pm)
I had the washer pump fail on my 1997 5er. It's an easy -if a bit fiddly- DIY. It took me 45 minutes to R&R the pump.
#2407 of 2734 Re: Need advise on recently purchased 1997 BMW 528 i [andys120]
Nov 19, 2009 (7:09 pm)
Thanks for all the advice.
#2408 of 2734 Help! Need a 3rd Windshield Replacement
Nov 20, 2009 (7:25 pm)
I am facing the THIRD replacement of my windshield on my 2007 530 wagon.
Here's what happened:
August: rock hits and cracks windshield within driver's sight.
October: Windshield replaced by bodyshop with BMW parts - no problems with fit but windshield has blurry spot in middle and is defective.
November: BMW shop that sold the defective windshield replaces it under warranty.
This week, I drove took car on the highway and it has so much wind noise it seems like the window is open. BMW shop #1 says that the BMW shop #2 that did the work did a really bad job. I can see black stuff oozing out on the sides and the mirror is not lined up right.
So, I took it back to BMW shop #2 which did the work - they apologize and agree the work is bad. Car needs to go back in and windshield needs to come out again.
Question: It seems like I am stuck with the shop that did the bad work. Does anyone think I have any recourse to get BMW to pay for the windshield somewhere else? I am not wild about using this dealer. In fact, I am not so sure the current installation is even safe.
Thanks for any advice.
#2409 of 2734 Re: Help! Need a 3rd Windshield Replacement [afishionada]
Nov 20, 2009 (8:58 pm)
Don't you have comprehensive coverage on your insurance policy, that should cover a broken windshield regardless of which shop does the work..
#2410 of 2734 Re: Help! Need a 3rd Windshield Replacement [andys120]
Nov 21, 2009 (5:15 am)
Yes Insurance covered it the first time, but the defective window made it a warranty issue. At that point, the BMW shop that sold the window had to supply the new window and labor at no cost. The third time is a poor workmanship issue. Again, the shop the did the bad work is supposed to rectify it. I could take it elsewhere but I would have to pay.
#2411 of 2734 Re: Help! Need a 3rd Windshield Replacement [afishionada]
by Mr_Shiftright HOST
Nov 21, 2009 (10:50 am)
I would just pay, IF they pay for the glass itself. What would you do if this were your doctor? Exactly. If it's not done right, you could get leaks, wind noise, etc.
#2412 of 2734 Re: Help! Need a 3rd Windshield Replacement [Mr_Shiftright]
Nov 22, 2009 (3:33 pm)
Good point. I am going to see if they will just provide the glass. The labor at the body shop is a fraction of the BMW labor. Thanks.
#2413 of 2734 Re: Help! Need a 3rd Windshield Replacement [Mr_Shiftright]
Nov 22, 2009 (4:11 pm)
Actually, now that I have thought this through, I am calling corporate BMW to ask for them to arrange the repair at another shop. I did a llittle research and I am terrified the window will be put in wrong again. An improper installation can cause an activated airbag to go thru the window and the roof to collapse. I cannot believe I can see black stuff sticking out of the window on the inside of the car and that I can actually feel the edge of the window from the inside. I think I may be able to push the window out if I tried. It looks like a real rooky put this one in. On top of the defective windshield and now the inept workmanship I think they need to accomodate me.
Thanks for making me think about this!
#2414 of 2734 Re: Help! Need a 3rd Windshield Replacement [afishionada]
by Mr_Shiftright HOST
Nov 22, 2009 (5:34 pm)
I'm rather surprised the dealer even did the work. Are you quite sure they didn't farm it out?
Anyway---yes, you have a right to proper workmanship. I"m not sure how the dealer billed BMW, so that could be tricky.