Last post on Aug 03, 2013 at 4:55 PM
You are in the Porsche Cayenne
What is this discussion about?
Porsche Cayenne, SUV
#1530 of 2039 Follow-up of Tire Wear/Spare Tire/Remote Issue
Jun 16, 2005 (8:01 pm)
I've sort of avoided the board after some hostile counter-remarks to simple questions...but for those of you interested, I have the final follow-up for my complaints that the tires wore out in front at 10,000 miles (and all at 18,000), there was no spare even though I was shown where it was held, they stole my upgraded tires off my car when it was given to me at delivery time, and the remote didn't work.
I took the boards suggestion and talked both to the service manager and 1-800-Porsche. Both told me to talk to the other.
Marietta, Georgia salesmanager told me that Porsche tires should wear out at 9,000 miles for 911, at 15,000 miles for Cayenne...and replacement for 4 tires is $2000.00, meaning more than 10 cents/mile for tires in driving. I told him about this forum and that I was told to be firm in dealing with the tire issue and he said no. I told him I had identified the problem at 9,000 miles and he said that's all that should be expected from a Cayenne.
For the safety of my family I did have to buy the spare, which mean they took out the Bose subwoofer (looks just like a spare tire holder) and they charge me four times what it would have cost for the "additional 18'' tire" if I had bought it at the time of purchasing the care. Their reasoning for the 4x charge was it is no an aftermarket item.
On the remote not working, they shrugged and said all Cayennes have the problem. On asking for the upgraded remotes as mentioned on the board, they said no.
I'm now at 18,000 miles with bald tires, a/c dead (blows hot air), nav. system stuck (but there is a nav. recall, so hopefully that will fix it), and a car that occasionally hesitates at the very time I need it most....going from zero to merge turning into fast traffic.
I've thought a lot about the concept that for $100K I should have checked the car with a fine tooth comb. Naaa. I've had a dozen luxury cars, and never had to check to see if there are windshield wipers, spare tires, that remotes work, etc. etc. For $100K, I should have gotten a $100K car.
I mentioned they identified and fixed all these in the 2005 model, and they shrugged.
Porsche, for a few bucks, has lost a $100K customer.
The bill for this fix is $3300.00
Ok, the very few grumpy posters...go ahead and yell at me.....I'm done.
#1531 of 2039 Re: Blackout exterior package for Cayenne [bocabrian]
Jun 17, 2005 (8:00 am)
I had my 2004 Black Cayenne S in service twice to have the silver exterior trim looked at. It looked dull and stained. I was told that they would replace the trim if I wanted. They buffed it out and it looked good but only lasted about 2 months. I took it in again and same thing happened. Meanwhile I saw that black out trim was available as an option on 2005 Cayenne's and so I found a picture of a 2005 Black Cayenne with the black out trim on the internet and it looked really good.
I the spoke with my dealer in North Carolina and asked him since he offered to replace my silver trim under warranty, could he replace it with the black trim so that I wouldnt have the problem again. He then spoke with the area rep who said they would replace the silver trim with black trim for me. It was ordered, took about 10 days to get in. The black trim pieces replace all the silver trim pieces except for the door handles. It is at the porsche dealer being done today. The black trim parts are almost the same cost as the silver trim parts but they are being replaced at no charge to me under warranty. Note to Brockworst.....other than the aforementioned silver trim and a faulty window switch, I have had 20,000 miles of pure motoring bliss with my Cayenne S
Jun 17, 2005 (8:02 am)
Sorry about the typo, I mean Brockwest
#1533 of 2039 Re: MPG on Cayenne S [lleecpa]
Jun 17, 2005 (8:26 am)
I've had my CayS for just over a year now and have 20K miles on it. I get 13-14 around town and 20 when I take a trip on the interstate. I've been pleased with the mileage considering the speed and sportiness of the Cayenne.
#1534 of 2039 Re: Brockwest [jimscays]
by Stever@Edmunds HOST
Jun 17, 2005 (8:47 am)
For next time:
After posting, you may edit your post for 30 minutes.
#1535 of 2039 Re: Brockwest [steve_]
Jun 17, 2005 (11:28 am)
#1536 of 2039 Re: Blackout exterior package for Cayenne [jimscays]
Jun 20, 2005 (6:02 am)
there are seven dealers in north carolina ... which one did you use. I really want to get the same thing and none of the dealers here in south/central florida (ft lauderdale, naples, orlando, miami, west palm beach, tampa) offer the package... the all black looks so much better.... I have offers of 400-600 to paint but I would prefer the package that porsche offers...
#1537 of 2039 DVD in the headrest
Jun 21, 2005 (12:51 am)
I promised my kids a DVD player in my 05 Cayenne S if the report cards were good. The report cards came out great but I am not having luck finding a DVD. I have been told they have DVD players with screens in the headrest for the 04 but not for the 05. Does anyone know if there is any difference in the 04 and 05 headrest?
Jun 22, 2005 (4:43 am)
The Cayenne air is designed to be run all the time, I was told not to turn it off except for maintainance.
#1539 of 2039 Re: Blackout exterior package for Cayenne [bocabrian]
Jun 22, 2005 (10:19 am)
Just picked up my Cayenne from the dealer yesterday. The blackout trim looks great, especially on my black exterior. It did take some doing though, the dealer sent it out to the body shop down the street that they use for repair on Porsches.
Apparantley its pretty straight forward except the far back windows behind the passenger doors. They have to take out those windows because the trim is part of the windows. The blackout trim replaced every silver exterior piece except the door handles. Like I said, it looks great. My dealer where I bought the Cayenne and have it serviced is Hendrick Porsche in Charlotte. The head of the service department had offered to replace the silver trim with silver trim (which would of gone thru the same process of switching out that the black trim did), but when I asked if the blackout trim could be done instead, he spoke with the district Porsche guy who said yes. When the head of service ordered the parts, he said that even though it is a $320 option on 2005"s, the blackout trim parts were the same price as the silver trim parts except for about $30. All work and parts were covered under warranty. BTW, I had the wood shifter added to replace the stock shifter and it goes great with my wood interior. So in conclusion, not an easy replacement but the final result does look much better and hopefully no discoloration.